Photosmart 7510 C311a: Bought used Photosmart 7510 C311a and does not allow me to print

Good afternoon everyone,

New to the Forum and took a look around to see if my problem could be fixed, however, I was not able to locate a suitable to my printer. I recently bought a printer Photosmart 7510 of second hand without a usb connection or installation of the cd. I managed to hook the printer up to my wireless network and test prints however, when I try to print something in the computer itself, the printer will not be displayed to draw. I pulled up the devices on my home screen, and it allows me to choose this printer as my favorite. I try to run the troubleshooting option and he answers, "the WSD print device driver is not installed. Install the latest driver for the device. I click on the option 'Apply this correction' and she comes back with him could not be installed because there was no driver found. I tried to download the right driver, but it is yet to be found on my computer. Any help would be greatly appreciated!

Respectfully

~ MightyCaz

Hey @MightyCaz,

Welcome to the Forums of HP Support!

I understand that your connected HP Photosmart 7510 wireless e-all-in-one printer fails to print from your Windows 7 computer. I would like to help you today with this printing problem. Because you get the message that "WSD print device driver is not installed... " It would seem that the packet driver HP full feature software is not installed. So, I'll you run through some standard troubleshooting steps below to fully install your HP Photosmart.

Can I have it please click here to download the package full feature software and driver of your HP Photosmart camera. Once the download is complete, please follow the instructions on the screen to install your all-in-one. Once installation is complete, please try printing and scanning to confirm that everything works as normal.

Please reply to this message with the result of your installation. I look forward to hear from you!

Tags: HP Printers

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