Photosmart C4780: Computer falls down USB system requirements for C4780 printer
Downloading printer driver HP on brand new computer, I get the error at the following system requirements:
"This computer has no USB software necessary support to allow for the completion of an intallation USB."
The printer is not connected.
All the computer USB ports work fine that they recognize and allow me to read a flash drive. The computer manufacturer said that it is not their problem, as the USB ports work fine.
What could be the problem?
Thank you very much.
Hello
Click the Start button and type folder in the search bar, then open the Temp folder indicated.
Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
Open the installation folder.
Find the file usbready.exe and rename it to usbready.old.exe
Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
Now follow the installation and check for the difference.
Kind regards
Shlomi
Tags: HP Printers
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