Microsoft was called, said I had the virus. They allow to control my PC and now it's ruined!

Similar Questions

• I had the virus "XP Antivirus 2012" and now impossible to update MSE

  I had the virus "XP Antivirus 2012" and now impossible to update MSE.  Yesterday, I downloaded the Scanner of MS on another computer and transferred to the computer infected in safe mode and ran the Scanner from Ms.  Fortunately, it removed the virus, but this morning I started the computer and check the updates on MSE, but he would not check.  A window titled "Microsoft Security Essentials" read, "Security Essentials could not check the updates antivirus and antispyware due to internet or network connectivity problem."  He was also the error code: 0 x 80248014.

  Can my firewall Windows or Security Center maintain MSE? Or should I do something else?

  Probably a corrupted Winsock, try running the Fixit 50203 (scroll down page)

  http://support.Microsoft.com/kb/811259

  If it is impossible to access the Fixit on your own computer try dl on another computer as you did with the Safety Scanner.

  Have you tried the bleepingcomputer.com removal guide / http://www.bleepingcomputer.com/virus-removal/remove-xp-antispyware-2012 (again may require the use of another computer in mode minimum to dl and file transfer)

  Since you use MSE, have tried the Safety Scanner but still have problems consider contacting support.

  Start here - https://support.microsoftsecurityessentials.com/

  and select the link that says - I think my computer is infected. Options vary from
  region, but phone support leads you to the Microsoft answer service (http://www.answerdesk.com/)
  in the United States at this time. After an initial free consultation, a fee will be charged for
  assistance, based on the details of the case.

  Furthermore, depending on your level of experience and comfort using 3rd party repair tools, check the following:

  Repair Windows Tweaking.com
  http://MajorGeeks.com/tweaking.com_-_Windows_Repair_d7141.html

  5.2.2 D7
  http://MajorGeeks.com/D7_d6954.html

  For others * old school * correct and applicable to the see below XP tweaks.

  Kelly Korner
  http://www.kellys-Korner-XP.com/xp_tweaks.htm

  Doug Windows Tweaks and tips
  http://www.dougknox.com/

  I hope this helps.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  For more information and help on how to protect you and your computer, I refer you to the following:

  Safety & Security Center
  http://www.Microsoft.com/security/default.aspx

  Virus and Security Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  Malware Protection Center
  http://www.Microsoft.com/security/portal/default.aspx

  Malware encyclopedia-search for malware names
  http://www.Microsoft.com/security/portal/threat/threats.aspx?ID=1

  Don't let the bad bits byte.

• I had the virus 'file system' I ran most of MS who removed it... then the screen turned gray and all the icons and files have disappeared... I can't use restore even in safe mode

  I had the virus 'file system' and ran the Microsoft Essentials who kidnapped... Then the screen turned grat and all my tyop desktop icons disappeared and my files... I tried to use the restore but it wouldn't return back or in SafeMode... also, I get a notice that the Task Manager is disabled? How can I turn back?

  Hi David McGeady.

  ·         You are able to open in safe mode Task Manager?

  Follow these methods.

  Method 1: Scan the file system (CFS) auditor to repair corrupted files.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

  Method 2: It seems that the virus is still there. Performs a search using the Microsoft safety scanner.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

  Method 3: Create a new user account.

  How to create and configure user accounts in Windows XP

  http://support.Microsoft.com/kb/279783

  If the problem is resolved in a new user account, and then follow the article on how to fix a corrupted user account.

  How to copy data from a corrupted to a new profile in Windows XP user profile

  http://support.Microsoft.com/kb/811151

• Had the virus, removed. it damaged some audio drivers/software. BUT don't have the CD Writer Wizard.

  1 had the virus, got deleted.

  2. He damaged some files involving sound.

  3. I did a drivers and utilities Resource CD repair and restored my sound.

  4 but I don't have the CD Writer Wizard program.

  5. which CD should I use and how, for this restore?

  Hello

  Are you able to burn CD in windows Explorer?

  Step 1: Try the fix tool in the following article and verify.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/

  Step 2: Perform the System Restore and check.

• I had many problems with the first cc 2014 so I reinstalled it and now it says that I can not open my project because it was recorded on a newer version. Is there something I can do?

  I had many problems with the first cc 2014 so I reinstalled it and now it says that I can not open my project because it was recorded on a newer version. Is there something I can do?

  Hi Gemma,

  It seems that after reinstalling, Premiere Pro no has not been updated to the latest version. Check your application creative cloud for updates. If she says Premiere Pro is up to date, try to update Premiere Pro through help > updates... option in Premiere Pro.

  Thank you

  Regalo

• Had cracked screen but the phone works still. Today screen is become white, and the phone rang again.  Did hard reset and now the phone is completely turned off and will not be exposed - not even the Red of the battery is displayed

  Had cracked screen but the phone works still. Today screen is become white, and the phone rang again.  Did hard reset and now the phone is completely turned off and will not be exposed - not even the Red of the battery is displayed

  He broke. Make an appointment at the genius bar and get it fixed / replaced. There is no magic words that will do well.

• I installed lightroom via a dvd and when I was asked to fill in the serial number I have done a few times. now, I get the message that I have to disable LR on the other pc, I don't have one... then what can I do?

  I installed lightroom via a dvd and when I was asked to fill in the serial number I have done a few times. now, I get the message that I have to disable LR on the other pc, I don't have one... then what can I do?

  You are welcome!

• I had to use restore on itunes on my ipod and now it shows on my list of computer peripherals, but does not connect with itunes.

  I had to use restore on itunes on my ipod and now it shows on my list of computer peripherals, but does not connect with itunes.

  Original title: ipod

  You may be better to ask on the Apple Support Forum - https://discussions.apple.com/thread/1577894?start=0&tstart=0 (example)

  See also - http://support.apple.com/kb/TS1363

  It will be useful.

• As soon as I opened the Firefox Start Page, all my favorites have been posted on the left side. I accidentally hit something, and now all my favorites have disappeared. Help.

  As soon as I opened the Firefox Start Page, all my favorites have been posted on the left side. I accidentally hit something, and now all my favorites have disappeared.

  For your safety, you must do a lot of software updates. You may be holding back for some reason any. Let us know what it is because there may be a fix or workaround now.

  To update to the 19 of Firefox, you can use the "Check for updates" button here:

  Menu help > about Firefox

  To update your Adobe PDF and Shockwave Flash plugins and check for other obsolete plugins, you can use this page:

  https://www.Mozilla.org/en-us/pluginCheck/

  I know it's tedious, but don't let slip too long or you might get up to have to rebuild everything (the curse of your lack of backups, and if you do regular backups).

• There is a problem when I click on the tab '+' to 'open a new tab' nothing happens. It allows to open new tabs, and now it does nothing.

  There is a problem when I click on the tab '+' to 'open a new tab' nothing happens. It allows to open new tabs, and now it does nothing. Even when I go to 'File' and 'New tab' it still does nothing. The only time wherever I can get a new tab to open is if I go to 'Help' and click "Firefox Help" then opens a new tab with firefox help.

  Please disable or uninstall the extension "Ask Toolbar". He has a known compatibility issue with the latest update of Firefox.

• OK, where the oil paintings went.  It is the main thing that I use on photoshop and now he's gone.  I'm really disappointed

  It is the main thing that I use on photoshop and now he's gone.  I'm really disappointed

  Kathy, if you go back to the previous version of Photoshop CC, who still has the oil paint filter.  If you have not installed, open the application manager, click on the drop down filter and choose previous versions.

• I dragged a cutout of the image of a photoshop document into another, and now she is blurred. What should do?

  I dragged a cutout of the image of a photoshop document into another, and now she is blurred. What can I do to prevent this?

  What is the resolution of the image that you "dragged"? The resolution is the number of pixels per inch (DPI). If you dragged a file of much lower resolution to a higher resolution file, it could result in a blurry image.

  See below:

  

  To learn more key Concepts:

  http://www.Adobe.com/DesignCenter-archive/KeyConcepts/articles/concept_resolution.html

  You can determine the size of the image by choosing Image > Image size

  

  below you can see the dimensions in pixels of my image for example.

  

  Basics of the resolution:

  Adobe TV - http://tv.adobe.com/watch/creative-sweet-tv/photoshop-resolution-basics/

  http://TV.Adobe.com/watch/Visual-design/getting-started-09-resizing-an-image/

  Adobe Help:

  http://help.Adobe.com/en_US/Photoshop/CS/using/WSfd1234e1c4b69f30ea53e41001031ab64-7945a.h tml

  -janelle

• Firefox has its own security? because I got a pop up that says it ran a scan and I had the virus, said. then asked if I wanted to run it. Claims that it was the security of firefox.

  has attended a site tonite and bannered red window open and he said something like the security of firefox (I saw the same thing in the mozzila page) asking if I wanted to load down. I thought it was a scam, so I did not. Then I did some research and found on your security page. Why is this happened and how to make it back to down load it if it is legitimate?

  Nope, Firefox does not have a security sweep. Do not download or install any crap that is recommended as it.

• a "windows security" screen jumped on my computer saying: I had the virus, my Mc

  My scan McAfee Total Protection says I don't have and I had a chat with a technician from McAfee who checked and said: I do not have.  What do you recommend if it happens again?

  Hello

  If this does not happen all the time and you are able to run a full scan of the system with McAfee, you should be fine. If you want to be on the safe side, you can download Malware Bytes or Microsoft to ensure malware removal tool. Links below...

  Malware bytes

  Microsoft malicious software removal tool

  After scanning with one you will find viruses or malware then delete infected files and your system should be clean. If you scan and can't find any virus or infected, then you have found wrong jump - rises and I don't know how you would fix that. If you can take a screenshot of the pop-up window, it might be useful.

  Jim

• Software Windows XP security 2012 kidnapped by saying I was might be infected by the virus 20 and would not allow me access to the web, but wouldn't buy the new. WAS - THIS LEGITIMATE?

  I have mcafee - and xp said I was infected

  Hello

  Your system is infected with the virus, update your Mcafee and run a full scan of the system in safe mode. You can also try to download Anti-malware http://www.malwarebytes.org/ and scan your system in safe mode.

  To start your computer in safe mode, you must press the F8 key before the windows screen is loaded (time between the BIOS screen disappears and before you get the windows screen).

  Once you get your system clean everything in safe mode, restart your computer, should be all good.

  I hope this helps.