Photosmart C6180 all-in-one: can't sweep

Get the error code 0 x 00000015 the device is not ready.

Pu scan ok yesterday?

Have tried to unplug the power supply and restart without success?

Any help please? Thank you very much

Yes I can.

I just found the problem, so I apologize for wasting all of the time!

I checked the import settings for the scanner and they were replaced also?

I don't know how it could happen, because I did not do that?

I have reset the import settings, and now it works fine.

Thank you for your concern though.

Good to know help is here as I am a pc dummy! N °

Thank you, Mark

Tags: HP Printers

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