Photosmart Plus B209a-m installation CD is not compatible with Windows 8.1?
For the ninth time now, after that some updates from HP that I'm no longer able to use the scan function on the HP Photosmart Plus B209a-m all-in-One printer I've owned for more than two years now. I tried all the things suggested the HP Support Assistant, including the feature troubleshooting and restarting. So I took the next step in uninstalling the printer and put it back, eventually. Or try to reinstall, it is.
I had a Windows 7 HP laptop when I bought the printer, but now I have a newer HP laptop who initially missed out on Windows 8, but has recently been upgraded (?) to 8.1 Windows. I was able to install the printer, after that I'm the new laptop under Windows 8. But when I put the CD is no longer allows me now to proceed with the installation. Of initial pop-up box tells me to click on 'Install', but the only available choice is "quit". In addition, it has a red square with a white 'X' in the upper right corner of the popup box. I have never seen that in any of the previous eight times I had to re - install the printer.
So now what should I do?
Terry Sullivan
The original CD was manufactured before Windows 8 or 8.1 have been released, I would suggest downloading the recommended full 8.1 HP here windows driver.
Tags: HP Printers
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