Pick up the activation of Windows 8 with a crashed disk code
I checked the other posts, but I can not find this question. My friend has a 2000 HP (no other digits or numbers anywhere.) His car crashed and burned. It will not work in any computer or my docking station. He clicks just for a while stops and then starts upward. Needles to say, I can't start so the activation code recovery programs are not an option.
I bought a new drive to it and installed it and then I managed to get a Dell OEM Windows 8 drive but of course I can't get anywhere without the activation code. I tried to read the code bar on the keyboard, but it does not recognize my phone. Is it possible to get the activation code for this computer? I haven't even looked under the battery, but there is no code anywhere.
Thanks in advance for any help.
You can usually order recovery of each model support page support (U.S. / CA) in software drivers/list - but you need more HP 2000 to find the right page. There should be a product number, serial number printed somewhere - usually under the battery, etc. but you indicated that nothing is there? Check in the BIOS, on the first page, for product & serial number.
Tags: Notebooks
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Hi Gunnar,
Apologize for the delay in response. You can get the XP operating system correctly using the Activation of phone as described in the following article:
How to activate a Microsoft product using Microsoft Product Activation Center
Back to us for assistance.
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Problems with the Activation of Windows 7 Professional
Hello, for a long time, my windows was genuine, but then I ran SpyHunter 4 to end a virus in my computer. But then I had to reset the computer, and then, the windows became a pirate and showing 7601 compilation and I started getting messages that I might be victim of falsification of software. Then, I clicked on the link to activate the window again. And then, I downloaded the WindowsActivationUpdate.exe, and when it ended, I have zero crashed my computer and I received this message, but the windows was always not authentic. Then I went to microsoft.com/genuine and tried to launch the legitcheck.hta, it starts and says that the validation of the window is current and recommended that I do not have to navigate beyond this page. But then, after awhile, it gets with and shows the following script errors:
Line 14
Character 41318
Line 11
Character 102675
Line 1
Character 15126
Line 6
Character 31
Line 0
Character 0
Line 2
Character 1
And then it becomes white forever. I tried to run the MGADiag.exe and here is my diagnosis:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - CM74G - RPHKF-PW487
Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
Windows product ID: 00371-177-0000061-85051
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {163752C2-0AB7-4A81-9190-57AC32A7D366} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_ldr.160408 - 2045
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
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Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: allowed
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{163752C2-0AB7-4A81-9190-57AC32A7D366} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-PW487 5 S-1-5-21-1838812046-2382835335-2825030358 the system manufacturer ,System Product Name American Megatrends Inc. 00371-177-0000061-85051 3604 20120223000000.000000 + 0001EEC3907018400FE 0416 0416 Hora oficial Brasil(GMT-03:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
Versão Serviço licença software: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Identificacao da Ativacao: e838d943-63ed-4a0b-9fb1-47152908acc9
Identificacao da size: 55c92734-d682-4d71-983e-d6ec3f16059f
Estendido PID: 00371-00170-177-000006-00-1046-7601.0000-0242016
Identificacao da Instalacao: 011474361013629363953701508091790880199835132104999472
Do Certificado Processador URL: http://go.microsoft.com/fwlink/?LinkID=88338
URL Certificado da Máquina: http://go.microsoft.com/fwlink/?LinkID=88339
Da licença of Uso of the URL: http://go.microsoft.com/fwlink/?LinkID=88341
URL do Certificado da Chave Produto (product key): http://go.microsoft.com/fwlink/?LinkID=88340
Chave Produto (product key) Parcial: PW487
Status da licença: calculated
Razão da calculated: 0xC004F009 (o periodo Armony expirou).
Contagem remaining rearmacao do Windows: 0
Confiavel Hora: 14/07/2016 13:31:27Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
Beyond: 0 x 0000000000000000
Event timestamp: 7:14:2016 13:23
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID of Hash: PAAAAAEABgABAAEAAQADAAAAAgABAAEAln36/sIWNidiNErd9OPg2 + oC4DRyVhqAumU + k7dYSBLGni5zActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
ALASKA APIC HAS M I
FACP ALASKA A M I
HPET ALASKA A M I
ALASKA MCFG A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
ADELINE ALASKA A M IAnd I can't press the button 'solve '. Could you help me please?
PS: I downloaded all of the Opera browser, also, I am of the Brazil.
My father lost the key. But I managed to post anyway. I did this: before, my computer has lost its properties of activation, I saved the installer of Windows 10 and then, I got a Windows 10 key program necessary to update to Windows 10, and now she's authentic. But thanks for the help guys! Should I delete this post or something like that?
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Problem with the activation of windows 7
Hi, my laptop is using Windows 7 starter 32 bit. He saw error and had been repaired once, but still having some questions such as:
1. cannot install some applications & he said... 'is not a valid Win32 application ".
2. keyboard Fn key cannot be used
3. He said that my Windows 7 not genuine
4. sometimes, can connect to the projector via a VGA cable and sometimes impossible to connect
5. sometimes the Microsoft Office applications cannot be opened, but sometimes it can be opened
I have a few questions:
1. how to make reactive my original Windows 7 starter edition? Since I can remember, technitian which difficulty my laptop had been tempted to reactive my original Windows, but it will be not active & still ask for activation of the Windows operating system
2. how to fix the keyboard Fn key?
3. is there need of all drivers to install for VGA projector & to install all the applications that I want?
4. by setting activation of Windows 7, Microsoft Office can always be opened without any problem?
Sorry for my English is not my mother tongue. I wish I can get the answer as soon as POSSIBLE. Thank you
Honestly, it looks that your system needs a new reinstall of Windows 7. It should reinstall applications such as Microsoft Office and drivers for devices such as your scanner, printer. If you wish not to do this, follow these steps:
Check your hard drive for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.
then
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannowThis will check for any breach of integrityRestart your system
Also to perform a clean boot and see if things improve:
You should also check to see if you have installed any rogue programs:
Click Start, type: programs and features
Press enter
See the list and uninstall programs, you are sure that you may not be installed.
See also:
How to speed up your Windows 7 system:
http://techingiteasy.WordPress.com/2010/01/11/speed-up-your-system-for-the-new-year/
Regarding the reactivation:
Try the following:
Click Start, right click on computer
Click on properties
Scroll down to the Windows Activation
Click on the link 'change product key '.
Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
COA certificate of authenticity:
http://www.Microsoft.com/howtotell/content.aspx?PG=COA
??
What is the certificate of authenticity for Windows?
http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
You should also check the updates for your drivers:
http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
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PROBLEM IN THE ACTIVATION OF WINDOWS 7 STARTER
I have the original CD of WINDOWS 7 and the original product key, but when I activate windows online. A context menu appears and displays the following message "THE PRODUCT KEY YOU TAPE cannot BE USED to ACTIVATE WINDOWS on THIS COMPUTER"
I ask why this is happening I formatted my PC several times with this CD and this kind of problem never came.
Help, please
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
having problems regarding the activation of windows 7 ultimate...
whenever I tried to activate windows with my product key it gives error 0xc004e003 code...
This is the report of diagnosis below if you want to see thisDiagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - X92GV - V7DCV-P4K27
The Windows Product Key hash: aU2z1/fnhnLHmhBm699qYZT2E6s =
Windows product ID: 00426-OEM-8992662-00400
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {BAEAA14A-CD65-46C5-BD01-B1967464C734} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130318 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 114 blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 VLK blocked 2
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{BAEAA14A-CD65-46C5-BD01-B1967464C734} 1.9.0027.0 6.1.7600.2.00010100.0.0.001 x 32 *-*-*-*-P4K27 00426-OEM-8992662-00400 2 S-1-5-21-2587952456-2180213260-777781197 Hewlett-Packard Presario CQ61 Notebook PC Hewlett-Packard F.13 20100125000000.000000 + 000D4853307018400F4 0409 0409 Pakistan Standard Time(GMT+05:00) 0 3 HPQOEM SLIC-MPC 114 114 Microsoft Office XP Professional with FrontPage 10 39476F84C4B4004 4iCnywwNW1w4s9ukTIwGMGxyGic = 54185-640-0000025-17452 14 100 Microsoft Office Enterprise 2007 12 GW6PzcEVEDTVKeO5Ym5UUm41dBk = 89388-707-0441865-65548 14 64BC76978749586 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1762013
Installation ID: 003816391435913445269761799411448236860550425663585363
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: P4K27
License status: Notification
Reason for the notification: 0xC004F032.
Remaining Windows rearm count: 3
Trust time: 25/06/2013-14:59:54Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 6:24:2013 22:11
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: MgAAAAIAAQABAAEAAAABAAAABAABAAEAJJRO + 3cW3PniJx4gvoRKPoQ3YH5Ny1wXKj8 =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC HP 363
HP 363 FACP
HPET 363 HP
START HP 363
MCFG HP 363
SLIC SLIC-MPC HPQOEM
SSDT AMD PowerNowThe product key on the label of the certificate of authenticity [CoA] is valid only for Windows 7 edition identified on the CoA label.
Thus, for example, if your CoA identifies the edition as Windows 7 Home Premium, then the only product key will work for Windows 7 Home Premium.
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Get the popup to the activation of Windows 7 after new installation
I used my actual activation key after a new installation (not an upgrade) of W7 on full CD/DVD with sticker. It seemed to work but I keep getting harassed to activate because the key is supposed to be invalid. Experiment with the options I tried to "Buy a new key online." which took me to a site Web of MS page that CITES "because it is installed on your Windows PC is authentic", etc. Something is wrong, but what?
---------------------------- Alternatives -------------------------------------
To enable the use of the phone
1. open Activation of Windows by clicking on the Start button, right click on computer, clicking Properties.
then by clicking on activate Windows now. ?2. click on show me other ways to activate.
3 type your Windows 7 product key, and then click Next.
4. click on use the automated telephone and then click Next.
If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.5. click on the location nearest you from the drop-down list, and then click Next.
6. call one of the available phone numbers listed. An automated system will guide you through the activation process.
7. When prompted, enter the installation ID that is listed on your screen in your phone keypad.
8 Note the confirmation ID the phone system gives you.
9. under the terms of step 3, type the confirmation ID in the space provided, click Next, and then follow the instructions.
10. If the activation is not successful, stay on the line to be transferred to a product activation agent who can help you.
Microsoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)The phone number is not working:
Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspxJ W Stuart: http://www.pagestart.com
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The Activation of Windows 8 failed after BIOS update
I have a HP Pavilion G6 1313AX laptop with windows 7 Home Basic preinstalled on it.I've updated that Windows 8 pro with Wizard upgrade of windows 8.After that, I did a BIOS update. Then when I restart, the windows that display an error that the product key was used in some other PC.Please help me to solve this problem of activation.Try the phone activation:
1. press the Windows key + X , and then clickrun, and then type: slui.exe 4
2. then press the ENTER"" key.
3. Select your "country" in the list.
4. choose the option "activate phone".
5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
6. explain your problem clearly to the support person.
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Activation of Windows 7 with linked clones
Hi all, I know that this has been discussed in previous posts, but I think I need some clarification. We use View 4.6 and I noticed that, in some cases (not all the time) when someone connects to your desktop of Windows 7 linked clone the message 'Windows is now activated' appears in the lower right. Other times I check and said BONE it will be self-activated in 3 days.
The main image has been activated using our key to activate Multiple (MAK), and we do not have a Service (KMS) key management server.
According to this KB article http://KB.VMware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1026556
We are encouraged to move to a system of authorisation KMS on the master server. Here are my questions...
1. what happens if I do nothing and we run out of activations? Someone wouldn't have to be connected for 3 days for the timeout to occur? It seems to turn on only when someone connects (AFAIK). What is when to start the countdown 3?
2. what happens if we change the option in the registry (AllowActivateMAKLicense) to activate QuickPrep activate using MAK? Everyone does, what are the advantages and disadvantages.
3. what happens if I change the SkipLicenseActivation registry entry? It's basically what I'm doing now and let Windows activate itself when someone connects?
4. If I should not pass master image to use a KMS how to do that? I wouldn't have to rebuild the image from scratch.
5 is there any difference between using the "Refresh" vs "Delete" option pool after disconnect in what concerns the way the OS license is activated? If I update will keep the activated license?
Thank you
Brian
Actually, we had a similar problem as you with our base images. We built the images with the MAK and after that, it was discovered the problem in doing so. You can also change the types of licenses in your images in database easily. Try this page for more information: How to use the Volume Activation Management Tool or tool VAMT | The Windows Club
This tool is very good in what it can tell you what type of licenses that you use MS product to you and you can use it to change the keys.
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Restart the error for Windows Vista with the recovery disk
I bought a Toshiba Satellite A355D-S6889 about two years ago. It came with Windows Vista. I subscribed to Norton AntiVirus and it totally messed up the computer. We lived with a duration of 5 to 10 minutes from start-up. In addition, many programs crash and it takes a lot of time for anything to work. I decided to for a recovery and a restore using the disks provided with the laptop. I followed the instructions, but it keeps hanging up on the second disc.
I tried to use a method that I found searching for forums (restart the computer by pressing '0', but I got lost on the loading cycle.) I'm not very strong programming and I guess when a CD provided by the company must be used for recovery, it should work. All my programs were legitimate, I want just my OS back so that I can use my computer.
Help, please. Thank you.
I bought a Toshiba Satellite A355D-S6889 about two years ago. It came with Windows Vista. I subscribed to Norton AntiVirus and it totally messed up the computer. We lived with a duration of 5 to 10 minutes from start-up. In addition, many programs crash and it takes a lot of time for anything to work. I decided to for a recovery and a restore using the disks provided with the laptop. I followed the instructions, but it keeps hanging up on the second disc.
I tried to use a method that I found searching for forums (restart the computer by pressing '0', but I got lost on the loading cycle.) I'm not very strong programming and I guess when a CD provided by the company must be used for recovery, it should work. All my programs were legitimate, I want just my OS back so that I can use my computer.
Help, please. Thank you.
Hey stileaux
each manufacturer has its way of using their own recovery process
for the best support, please contact toshiba to the below link and ask them how to use their recovery process
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp
Walter, the time zone traveller
-
The Activation of Windows 7 laptop: scrambled Serial Sticker.
Hello.
I have a Samsung laptop with a Windows Home Premium (x 64) OS which I completely cleaned recently.
I used DBan to wipe the hard drive and when I went to activate Windows 7 again, I realized the sticker under the laptop that showed the Windows serial key is old and I am unable to read.
I still have the box that came with the laptop and I wonder if there is a way for me to find my serial key of Windows 7 with the information of the serial number on the box of the computer.Thank you.
You must purchase a license.
Because Windows 7 is in limited stock because Microsoft ended sales in October 2013, this created demand due to its rarity. This means the retail boxed copies request a bonus, while the OEM System Builder copies remain affordable.
Full version (retail):
-Includes the rights of transfer to another computer.
-Does not require a qualifying earlier version of Windows.
-Expensive
Upgrade version (detail):
-Includes the rights of transfer to another computer.
-require a qualifying earlier version of Windows.
-Expensive, but less expensive full version
OEM System Builder version:
The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:
-OEM versions don't offer any free direct support from Microsoft technical support Microsoft
-OEM Licenses are tied to the computer first you install and activate it on
-OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard
-OEM versions does not move directly from an older Windows operating system
There is nothing wrong to use it too, especially that all future versions of Windows will be full versions.
You can upgrade to Windows 10 instead which will be available in the next 10 days.
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I recently installed Windows 7 64 bit on new HD of Vista 32 bit on my HP Pavilion dv6000 laptop. I was watching the services running as I have had problems with IE 9 gel and crush several times when I have found the running game of CLCV0 service to autostart with no description of what it was or did. I googled find bad things about this service especially. So I'm looking a computer to find the associated program UTSCSI, who showed me that it is in the C:\Windows| SysWOW64 folder.
Hello
Method 1:
I suggest you to control in safe mode with network and perform clean boot.
Step 1:
Advanced startup options, including the SafeMode (check in SafeMode with networking)
http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode
Step 2:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
Method 2:
Tips for solving problems when Internet Explorer hangs or stops working
http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-problems-with-Internet-Explorer
How to manage add-ons in Internet Explorer 9
http://Windows.Microsoft.com/en-us/Windows7/how-to-manage-add-ons-in-Internet-Explorer-9
Method 3:
I suggest to download and install the Microsoft safety scanner and run the scan and check.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
WARNING: There could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate
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