pirate took control of the account of hotmail overview

Hi, I have a hotmail account was hacked months ago.  I disabled the transmission of e-mail to hacker but find now it changed all my account information.  I can't get your hands on a real person in hotmail.  Problem is I want to add security questions and he changed it to only offer the option 'delete '.  If I'm going to remove his e-mail address to which he is for password reset information, it asks me to send an email to the address that I don't want and have her e-mail instructions to move forward.  What can I do here?  In my view, that I lost this account.  I can not add any information to check me if he has hacked into it and carried away all the options "Add."  Please, I want to find my hotmail account and won't change it because it is on my business cards etc.

Hello

Answers is a peer group supported and unfortunately has no real influence on Hotmail.

HotMail has its own Forums, so you can ask your questions there.

Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/

Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1

Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1

How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

Windows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-us

Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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