Someone took control of the PC, after receiving the phone call scam

Similar Questions

• I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem

  I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details.  This could be a problem

  Hello Ann,.

  If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I have a user who no longer works for the company.  Someone took his place, the same computer.  She used the same account as the former user.  I would like to delete the old user and assign the new.  It will lose something if I do this?  I shouldn't

  I have a user who no longer works for the company.  Someone took his place, the same computer.  She used the same account as the former user.  I would like to delete the old user and assign the new.  It will lose something if I do this?  I wouldn't reinstall anything, right?

  Hi Greg,.

  You won't lose any application on the computer.

  You can remove a user from the license and assign it to another user according to the help below document:

  Using creative cloud | Manage your creative cloud to the membership of the teams

  Kind regards

  Sheena

• Call to access the computer, recently received a phone call from someone saying that my computer has a virus online damage the hard drive.

  Recently received a phone call from a person saying that my computer has a virus online damage the hard drive.  They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it.  Is this a new type of fraud that goes around?

  It is not a new type of fraud, but it IS a scam.  MS does not give that kind of information, and they do not call users.

• Volume icon appears at random then spend or receive the phone call

  Hello

  Without doubt, I went through all the threads it are on the theme of the volume icon, but have not found anything that fits my 'problem '. I have an iPhone SE and sometimes when I make or receive a phone call the grey volume icon appears on the screen. I attributed it to the apps from third-party such as IMDB or Facebook but tried various scenarios and honestly can't pin it down to a specific. Someone at - it a similar problem? To be honest, it's quite annoying to see the gray icon volume pop up like this out of nowhere. I should add that all is well in terms of volume and the volume keys. No clue as to what causes this problem?

  Peace,

  Wojtek

  How do you know that all is well with the volume keys? They can work properly (increase or decrease in volume when you press on), but there might be a problem with the hardware with them or the mute button.

  Make an appointment on the Apple store and bring the phone to be checked.

  ~ Lyssa

• I received a phone call from someone claiming to be from Microsoft, it's a scam

  A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID).  Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.

  Please advise me how to proceed. I asked them to call back tomorrow.

  Thanks in advance,

  PAM

  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• I received a phone call from someone claiming to be a certified Microsoft Dealer, onlinetechmate

  I received a phone call that is supposed to come from this authorized microsoft resellerwww.onlinetechmate.con try to enroll to allegedly clean my computer system. They pushed this sales pitch for more than an hour and even remote access to my computer. When I refused to sign for their services without any evidence of service ensure the cooperative who identified himself as "norman" be made a 'mac' froze my system laughed and told me to ' f * ck off "before slamming down the phone! everyone is aware of this Organization of stuffing and what I now have to sue in the courts to destroy my computer system? I asked Microsoft if they are willing to take responsibility for their actions of authorized dealers and am still waiting for their answer?

  * original title - never dealt with an organization of cowboy www.onlinetechmate.com? * 0

  It is a scam, there are several ongoing. Microsoft has nothing to do with it, and they aren't MS authorized resellers. If you let them take control of your computer remotely, you should be ashamed of yourself.

• I received a phone call from someone claiming to be from Microsoft, it's a scam phone call?

  I received a phone call from someone who claims to be from winddows.  He asked me to let him helping me adjust my event log to make it safer.  Was - this legitimate?

  Hello

  No, it's a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

• I received a phone call from someone who claims to do with Microsoft.

  Original title: scam?

  I received a phone call from someone who claimed to be 'windows', and he said that they had received a message from my computer that he downloaded a virus.   When I asked to get her phone number to call to check, that we have been disconnected.  What is the scam here?  I traced the call to 253-802-0309, which is International Telecom.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• We received a phone call saying that Microsoft could not send us updates. Is this a legitimate call and you can do the updates direcetly online?

  We received several calls saying updates could not be performed on our computer.  We were warned that the computer may crash.  They asked us to turn on our computer and they would try to make updates in this way.  I have a question the legitimacy of the request and how they got to our phone number.  Please respond by email and tell me it is OK.  In addition, the appellant also had a strong accent, it was very difficult to even understand.  Thank you for your response.

  Scam!

  I received a phone call from someone who claims to have a Virus
  http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001
  (10 Aug-09 &ff; 44 pages/88 posts from 27 Jan-12)

  Avoid scams phone & other support Tech Cyber scams
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently [phone & email]
  http://www.Microsoft.com/security/online-privacy/msName.aspx

• I received a phone call from a fellow of the center of Windows Service in Ontario

  original title: Windows repair center

  I received a phone call from a classmate of the Service Windows in Ontario reports saying they received a lot of error in my computer and he was going in wrong places. I had no idea. His name was Nelson Jones, and he was actually control my computer. That interested me. Also, he wanted me to register with Windows Server so that they could help solve my computer issues, at a cost, of course, I expect if it is not a scam. Is there a way that can be verified. I would really appreciate it. Thank you.

  It is a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!

• I received a phone call from someone claiming that I had a virus

  I received a phone call from the India, claiming I had a virus, and it seems that I do... I followed the steps, they gave me, but I was unable to give them remote access to my computer (IE; take control). I found out because it is a scam.

  As they were unable to access remotely are they still able to access my personal information?

  And will install an antivirus on my computer to get rid of the virus known as I have now?

  Thank you.

  Hello

  Looks like a scam. Please do not hear these calls. If they failed to take control of your computer, then there is no need to worry.

  I suggest that you download, install and run Microsoft Safety Scanner and check if it helps to flush out the virus.

  I would also say that you used your main security software of Microsoft Security Essentials .

• Is the phone call from someone with Microsoft real?

  received a phone call from someone who said 'they were Windows and one person was haking the computer/laptop from my house', I would like to know if this is true and how to fix it?

  * original title - Haking *.

  It is certainly not true.  Microsoft does not contact customers unless they contacted Microsoft first and asked to be contacted.  It is a scam, just hang on them if they remember.

  "Adele Drummond" wrote in the new message: * e-mail address is removed from the privacy... *

  received a phone call from someone who said 'they were Windows and one person was haking the computer/laptop from my house', I would like to know if this is true and how to fix it?

• How to make/receive the phone call from a laptop connected to the smartphone via bluetooth?

  Dear community of Microsoft,

  I have a smartphone (Samsung SCH-I759) which I want to connect to a laptop running Windows 7 Professional, then I could make/receive the phone call on the cell phone.

  After browse around, I saw several methods to do are pretty simple. Activate bluetooth on both devices connect, match and set - the bluetooth device menu.

  When I followed these instructions, I was able to pair the devices but the ability to use the bluetooth connected as a phone smartphone does not appear. Instead, I have less accessible services in the menu. Here is the screenshot:

  

  For those who have been successfully pair and use their laptops as phone, would you care to share the how-to?

  Thank you

  NALA Jati

  It depends on the abilities programmed into your phone. Your photo, I can say that is not possible on your phone, then you will not be able to do.

  If you want to make/receive calls on your computer, you could try to use Skype or Google Voice.

• I received a phone call from someone claiming to be a "Microsoft certified technician.

  I received a phone call from someone claiming to be a "Microsoft certified technician.  Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer.  This happened to someone else?  I guess it's a scam.

  Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.