Pixel dead on Satellite P100-347

Dear all,

We just bought this great P100-347, and we know that it is one of the most powerful machines on the market. But there is a very annoying defect that we feel that this is something that everyone should be made aware.

After comparing the different brands of computer on the internet and in several computer stores, we have decided to go for another PC Toshiba laptop. The House and what came as a surprise was when we started for the first time, that we noticed a "glimmer of hope green/white" on the screen. Yes, consistent dead/no pixels. The brilliant green point just seems very annoying and spoils everything.

Immediately, we called Toshiba global customer. We were informed but expecting a call in 3 days. When we asked if we were to take back to the retailer in hopes of an Exchange or expect from Toshiba for the reminder. After searching the Internet for problems of dead pixels, we found that many people on this website have the dead pixel problem.

We like Toshiba and continues to buy the Toshiba brand, we hope to get this fault recognised by society. We would be grateful if a repair or replacement service may be provided.

Our view is that, turn on the computer right there in the shop after completing the purchase, in this way, if there is no default, it makes the resolution easier and faster for all parties involved and then you can just take home your perfect and beloved machine without a worry in the world.

Fingers crossed for our new Toshiba fixed/replaced.

Hello

I understand you very well.
During my investigation in this forum, I found some comments and advice on issues of pixel dead on laptop screens.
Usually it is not big thing to do because there is a kind of tolerance of dead pixels.

http://support.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

Only if the number of dead pixel is larger, then the number described in the document above the ASP will replace the screen.
The best advice is to go back to the dealer and replace the notebook.

I think you should also check this document on dead pixels
http://support.toshiba-tro.de/KB0/FAQ350079001NR01.htm

Good bye

Tags: Toshiba

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