Please help - driver for the module Insp 8600 DVD + RW problem

I hope someone can help with this... it left me speechless. Slim in my Inspiron 8600 DVD + RW drive module will no longer work. It does not appear in my computer folder. If I insert a CD or a DVD in there, it takes in and I can hear it roar, but nothing else happens. I tried the following:

  • Type d: / RUN... but it says there is no such drive
  • Exit the module and then put it back in, in case it was a problem of the seating. No change.
  • Ran scans antivirus and antispyware - nothing.
  • I checked the Device Manager and there are two drivers for the DVD drive - HL-DT-ST DVD + RW GCA-4040N is called and the other is a Generic DVD-ROM SCSI CDROM Device ( where the hell does he?). Both of them have yellow exclamation points on them. I uninstalled both, hoping that the replacement driver solve the problem after XP replaced. No luck - the 'new' drivers always have yellow exclamation points on them.
  • I also tried to uninstall these drivers and then installing a GWA-4040N driver; the message that came was something about Setup not being not not able to find anything to install or being not able to find the drive.

As a side note, probably related, I tried to connect an external hard drive to the 8600 with a USB cord, but this player will also not appear / is not recognized.

Can anyone offer any advice or solutions? I feel I've hit the wall. Not being not able to connect to a DVD player is a killer, because it is used for many things, including the loading of the software.

Thank you all.


Tags: Dell Drives

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