Please help email to blackBerry Smartphones

My daughter has a Pearl 8100 and we try to get her work email.

She is on Rogers, and we have implemented his account Blackberry.net on BIS as well as his account of Rogers.com.

It can send E-mail on his Blackberry to anyone, but it cannot receive emails from test of our accounts, even though she received messages "Welcome" Rogers on it.

If send us e-mail at Rogers.com account appear on his Blackberry, but whatever it is sent directly to their account Blackberry.net comes back undeliverable.

We tried to return the service book and also reinstall the o/s on the phone, but nothing helped.

Is there something else to try, we have received all the suggestions above Rogers themselves, but still have not found the solution.

Please help us.

Thank you

Forza, very good news and thank you, instead of calling Rogers and to delete the account, I went to the BIS page and deleted his account and then re - recreate the same account and sent the new book service and viola, it began to receive emails for BB.

Thank you once again for all the help, just a bit of knowledge kept me to hit my head against the wall with my friends from the India Call Center.

Gord

Tags: BlackBerry Smartphones

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