Please help me with my Hp Pavilion laptop g6

Hi all

I have Windows installed Pro 8.1. My laptop is a

HP Pavilion Notebook PC g6

It came pre-intalled with Windows 7. I have need of a system re - install. However I can't because the files corrupted. After disucssion with Microsoft Support, they told me that I need a Windows 7 disc install (I never made one). I followed the advice of assistance from the HP Web site at

Creating discs of recovery or storage USB device solution

However I get message this product is not recognized. My question is if I use the boot advanced options do I need a Windows 7 disc? Or could I buy a new drive for Windows 8? Is it important that my laptop was pre-installed with Windows 7? I hope this makes sense. Any help on this would be most appreciated!

Sincere greetings

Anthony

(Australia)

Hi Anthony,.

That's great

Try the following.

Judgment of the laptop by holding down the SHIFT key when you click Shutdown to prevent the startup of Windows 8 hybrid.

Tap away at the esc you key start Notepad to open the Start Menu.  Insert the Windows 7 installation disc.  Select boot options ( f9 ), use the arrow keys to select the CD/DVD drive and press ENTER.  You can also get a prompt to "Press any key to" continuous - it if requested.

Best regards

DP - K

Tags: Notebooks

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