Please help with a technical problem 2209WA

Hello

I own a model 2209WA monitor. She was purchased in March 2010.

Recently, I found that there was a visible gray streak in the center of the screen and ran a diagnostic test as described on the forum.

I was not able to reproduce the problem on STFC, but on FPDBIST I found that the streak was no longer a gray spot on the left center of the screen on a gray background.

I would definitely solve the problem because the problem is obvious enough to distract you. If not repairable by myself, I would ask for a warranty replacement, but I can't try to find the State of the order associated with my account, because it doesn't show any order beyond two years in the past, and I understand that the monitor had initially warranty period of three years. If there is any way I can get a copy of the draft of the order or shipping confirmation that I would be very grateful.

As a result, more information on the monitor:

Number of series PPID, monitor numbers 20 = CN-0H736H-72872-01 a-1R4L
Monitor tested ports = DVI, VGA
Video card and ports tested = AMD 4870, AMD 7950, DVI and VGA
PC = generation model customized Intel X 79
Operating system = Windows 7 Pro 64-bit
Have you updated the video card driver? Yes, tested with catalyst Beta 12.11, 12.6 Legacy
The monitor has been listed on the Device Manager

Once more, any help in this matter is greatly appreciated.

Viaduct,

Contact Service customer Dell in your country. Provide the following applicable data-
E-mail address:
Name:
Shipping address:
Phone number:
Reference Dell 20 monitor numbers PPID number: CN-0H736H-72872-01 a-1R4L
Reason:
If applicable, a link to a picture of failure: http://s14.postimage.org/3y0a2yvsx/2209wa_test01.jpg

Since you don't have the order number on the spot, they can search in our database of DellServ using your data above for all of your customer and order numbers to find the order of monitor.

Tags: Dell Peripherals

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