Please help with Microsoft Genuine Advantage diagnostic report
Separated from this thread.
I suggest that you run the Microsoft Genuine Advantage diagnostic in normal mode tool and copy and paste the results into a response for further analysis: http://go.microsoft.com/fwlink/?linkid=52012
Run the tool and when it ends, click the copy button, open a text such as Word or Notepad file and select Edit, paste. You can paste directly into an answer here. Open a response, right click and select Paste.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0x8004FE22
Code of Validation caching online: 0x0
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C66E6A4B-8EED-45F5-B071-68E16670DB56} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 100 authentic
Microsoft Office Publisher 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0x8002801D' to display the error text. "
Error: 0x8002801D
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: n/a
Beyond: 0 x 0000000000000800
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
--> HWID data
Current Hash HWID: MAAAAAEAAQABAAEAAAACAAAAAwABAAEACraaC + BbfHYMg7hHHuLwnkXSsGnscZZj
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL FX09
FACP DELL FX09
HPET DELL FX09
MCFG DELL FX09
FPDT DELL FX09
SLIC DELL FX09
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
DMAR INTEL SNB
I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas
Please download and save to your desktop.
Right click on the saved file and select extract all...
Save it in the default location
This should create a file sluicom64.reg
Right-click on the file and select Merge
Accept the warnings, you should then get a 'Success' message
Close all windows and restart.
Run another MGADiag report and view the results.
Tags: Windows
Similar Questions
-
Please help with Windows Genuine Advantage report
Separated from this thread.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C215E071-D8D0-4E6A-8215-3DAF3B86213C} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{C215E071-D8D0-4E6A-8215-3DAF3B86213C} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-RMV82 00359-OEM-8992687-00095 2 S-1-5-21-3003305136-993972993-3574648170 Dell Inc.. Inspiron 560 Dell Inc.. A04 20100702000000.000000 + 00027443607018400F8 0809 0409 GMT Standard Time(GMT+00:00) 0 3 DELL ECS 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-2892010
Installation ID: 011645703751797774892686864805547936355522076021023412
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: licensed
Remaining Windows rearm count: 4
Time to trust: 11/03/2014-15:49:35Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 10:28:2014 09:30
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID of Hash: MgAAAAIAAQABAAIAAAABAAAAAwABAAEAonasvgFn9tqCwI5ZWCB0c0K3ODpB7fOPRso =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1823 APIC 070210
FACP 070210 FACP1823
HPET 070210 OEMHPET
MCFG 070210 OEMMCFG
ECS DELL SLIC
LASRYVITRAGE OEMB1823 070210
GSCI 070210 GMCHSCI
SSDT DpgPmm CpuPmA common cause of these mismatches is a defective Intel Rapid Storage Tech driver
Download and install the latest version of...
https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194
Please, run again in normal mode and copy Microsoft Genuine Advantage diagnostic tool and paste the results into a response for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
Please help with Wndows Genuine Advantage report
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - CM74G - RPHKF-PW487
Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
Windows product ID: 00371-177-0000061-85726
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {CEBFFC47-9161-4E26-9CFD-71FEB1AA8A8E} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{CEBFFC47-9161-4E26-9CFD-71FEB1AA8A8E} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 32 *-*-*-*-PW487 00371-177-0000061-85726 5 S-1-5-21-779425816-1168244839-3687251070 FUJITSU LIFEBOOK AH530 FUJITSU / / Phoenix Technologies Ltd. Version 1.16 20100819000000.000000 + 000E5A93D07018400FC 0809 0409 GMT Standard Time(GMT+00:00) 0 3 FCS PC 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7600.0000-0832014
Installation ID: 006535289236250330459516236536365834093536590072793686
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: PW487
License status: initial grace period
Time remaining: 27360 minute (s) on (19 day (s))
Remaining Windows rearm count: 4
Time to trust: 2014/06/04 12:20:39Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 3:26:2014 13:50
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqhOXyaMmlEw3AqAStty9ATWXreSblxdActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
FUJ APIC PC
FACP FSC PC
HPET FUJ PC
FUJ PC BOOT
MCFG FUJ PC
SLIC FSC PC
SSDT PmRef CpuPmSeparated from this thread by Moderator:
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/i-am-trying-to-put-my-activation-key-to-activate/4450e033-a9f1-4DB9-ba02-c387b8358853?page=3#LastReplyYou use the default key, you will need to reactivate Windows 7:
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Dear MS,
In April 2014, I bought a product key of Windows 7 from a business online apparently good reputation (good reviews when searched online). Windows has a download and product key worked and I have not had a problem until a few weeks when the operating system has started posting messages saying: this copy of Windows is not genuine. I tried several times to validate without result.
I ran the Microsoft Genuine Advantage Diagnostic Tool and details are stuck under--->
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0xc004c4a2
Windows product key: *-* - 694F6 - PPJMV-4MW2F
The Windows Product Key hash: pBwz76h6Mdr2PvYAUGfDuSiGxqU =
Windows product ID: 00371-702-7938976-06954
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B967D524-2704-4327-8176-4828885ABFDD} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150427 - 0707
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\TnT\AppData\Local\Torch\Application\torch.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{B967D524-2704-4327-8176-4828885ABFDD} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-4MW2F 00371-702-7938976-06954 5 S-1-5-21-2312918779-456635017-3413023434 Gigabyte Technology Co., Ltd.. A55M-GA-DS2 Award Software International, Inc.. F1 20120229000000.000000 + 0000E3A3207018400FC 0809 0409 GMT Standard Time(GMT+00:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-702-793897-00-2057-7601.0000-1592015
Installation ID: 002403291686268253949673387272383333534712357240349630
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 4MW2F
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trust time: 14/06/2015-13:07:39Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: PASS
Event timestamp: 6:13:2015 18:22
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: LgAAAAEAAwABAAEAAAABAAAAAQABAAEAonaQJ6yVQKi4M + 77Qu8S + vQBFMyM0Q isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
EUDS GBT
CARPET RUG RCM
SSDT AMD POWERNOW
SSDT AMD POWERNOWThank you
Tom
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Microsoft Genuine Advantage diagnostic results cannot be copied
I'm looking at a friends computer as she is ill and unable to do it herself.
She had problems with the acceptance of the activation key which is in since about 4 years without problem.
When she bought this computer, it came with Windows Vista pre-installed complete Edition. Now all of a sudden, the system told him that the windows are not authentic and that he repeatedly asked to use the product key for activation - far fairly normal. Problem is that she has never had the product key. She never received records, nor is it a sign of usual stickers that must have been on the computer.
I have downloaded and run the MGADiagnosis tool, which came with "invalid license key" in red with a code "50". ". I used the copy button which then shows me when he recorded it, but when I watch the news, there seems to be a log file (log.evtx) with no information useful to what had to be disclosed on the 6 tabs of the origonal MGADiag decernable tool results.
Watching others topics of the forum dealing with this problems simailar (suddenly my key is invalid) and they all seem have no problem copying the results down, they are shown in the MVADiag tool.
I watched and clicked anywhere on the tool, but I can't find another method to copy the information. Including trying to highlight (click and drag), cntl A then Ctrl C then cntl V - no results whatsoever. I feel like a complete noob, you mind, I never came across a before missing license key, then perhaps it is due to my complete inexperience with this - ahh, as I said - a complete noob!
FOR INFO. The log.evtx is 2.06 MB with she accompanies file tokens.dat being 3.93 MB additional which are both in the CAB file MGADIAG20110826210135204.cab that shows only 688 KB file size, so I guess the CAB file pull in both the log.evtx and tokens.dat files when opened. I have also tried drag and do file directly in this window - naturally, no good.
Additional information:
The system is a dual-boot system. She normally uses the Windows Vista Ultimate choice. Could it be the cause of the problems? I personally doubt because I saw many of them without problems. I must say though that I don't have knowledge of the history of this system other than what my friend told me, and I forgot to ask how long the system has been a dual boot together.
Thanks in advance and sorry it's so long.
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the copy button in the tool (ignore the error at this point) and then paste (using r-click and paste or Ctrl + V) in your response.
-IN YOUR OWN THREAD, please -
Please help with the format of the report
Hello
When I queryiing my result is like
Select * from the general;
Thank youMONTH REGISTERD ACCEPTED REJECTED 2012-04 120 80 40 2012-05 80 40 40 2012-05 60 40 20 2012-04 90 40 50 How i can display my result like below : 2012-04 2012-05 registered 210 170 accepted 120 80 rejected 90 60
Chauvet.
Published by: Chaumont on October 3, 2012 09:02SQL> SELECT status, 2 sum(month1_amt) month1_amt, 3 sum(month2_amt) month2_amt 4 FROM GENERAL 5 UNPIVOT(AMT FOR status IN ( registered AS 'REGISTERED',accepted AS 'ACCEPTED',rejected AS 'REJECTED')) 6 PIVOT(SUM(AMT) as amt FOR MONTH IN ('2012-04' AS MONTH1,'2012-05' AS MONTH2)) 7 group by status; STATUS MONTH1_AMT MONTH2_AMT ---------- ---------- ---------- REGISTERED 210 140 REJECTED 90 60 ACCEPTED 120 80
Published by: JAC on October 5, 2012 18:20
I forgot to update, see no response from Frank... -
Please PLEASE help - I have Genuine Windows but had 2 re - install it n now I can't validate cuz this---> Validation incomplete: ActiveX error with error code [0 x 80080296].
What can I do? Thank you n God bless.Quote your full version of Windows (for example, WinXP SP3;) Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply.
What problems do you think that reinstalling Windows can solve?
Did you do a repair installation, or you format and do a clean install?
=================================
Please go to http://www.microsoft.com/genuine/ and click on the button to validate Windows, and then restart your computer.
If you were not able to validate, follow these steps:
1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062
-Online Windows XP: double-click the executable file to run the tool.
-Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.
2. after running the tool, click the Windows tab, and then click the copy button (on the Clipboard).
NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.
3 start a new post in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA diagnostic data in a detailed post: http://social.microsoft.com/Forums/en-US/category/genuine
4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
-
Original title: System reports the NIC does not properly
Using Vista Home premium on HP pavillion m8075a model RZ555AA-ABG. Norton network adapter "Microsoft ISATAP map2" diagnostic reports works do not correctly-could not load the required device driver (code 31)
As none of the problems are met with connection network, do I ignore this warning or try to update the driver?
Hi eucalyptussurfer,
You can ignore this error message. This error message does not indicate a problem with the adapter. The adapter will continue to function correctly.
Please see the following article:
On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP map appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
http://support.Microsoft.com/kb/932520
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
-
Please help with download. ?
Please help with the download?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14 | 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
Get error 207 trying to download creative Cloud and someone please help with this problem, thanks in advance please.
Please refer to
-
I need to reactivate Photoshop CS4 because I have a new hard drive in a reminder for my 2.5 yr old iMac last operating system running. When you open the program, I was told to contact Adobe support and give them an error code: 150:30. Please help with permission. ?
You can repair it yourself. I have a screenshot guide. You use app the Mac Terminal and a python (.py) script that comes with the recovery of the license for the Mac package.
Don't forget to leave a space after typing sudo python and note that your password will not display any points. Simply enter it blind.
Start 11 Message and take your time. It does not work. Layout error 150:30 opening Photoshop cs4 on Macbook Pro
Gene
-
Very slow Macbook Pro (2012), please help with report EtreCheck
Hi all
My Macbook runs very slowly, I tried a number of things suggested online but none worked. I recently went to a repair shop and they suggested it could be to do with the dataflex (not sure if this was exactly, but I remember it sounding similar.) They described as a hard drive to another internal component connection, sorry for the inaccuracy.) I have me am replaced, but this did not help either.
I downloaded the software EtreCheck and I was wondering if someone could help me to make light of the report on possible solutions? I have the feeling that it could be the hard drive needs to be replaced, but have no evidence of that. Verification has been run for the problem of "Beachballing" and got the sub report, please let me know if more info would be helpful. I hope it's telling in a way!
Thank you for the pointers.
EtreCheck version: 2.7.8 (238)
Report generated 2016-01-26 22:56:56
Download EtreCheck from http://etrecheck.com
Duration 10:23
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 420 - SN = 9G22603YVD3MB
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X Mavericks 10.9.5 (13F34) - since startup time: less than an hour
Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)
EFI (disk0s1)
: 210 MB Macintosh HD (disk0s2) /: 499,25 go-go (248,48 free)
HD (disk0s3)
[recovery] recovery: 650 MB OPTIARC DVD RW AD - 5970H)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[failure] com.apple.maspushagent.plist [details]
com.Apple.Security.syspolicy.plist [failure]
[loading] com.google.keystone.agent.plist [Support]
[loading] com.oracle.java.Java - Updater.plist [Support]
[loading] com.adobe.fpsaud.plist [Support]
[loading] com.google.keystone.daemon.plist [Support]
[loading] com.oracle.java.Helper - Tool.plist [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
[ongoing] com.etresoft.EtreCheck.85920
FlashPlayer - 10.6: Version: 19.0.0.226 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 obsolete! Update
Default browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 25 check the version of Java 8 update
Flash Player [Support]
Java [Support]
TeXDistPrefPane [Support]
Time Machine not configured!
6% update_dyld_shared_cache
4% WindowServer
3% kernel_task
mdworker (3) 2%
1% launchd (4)
Top of page process of memory: ⓘ
508 MB com.apple.WebKit.WebContent (4)
502 MB kernel_task
Safari of 283 MB
Finder 197 MB
152 MB softwareupdated
988 MB of free RAM
3.03 GB used RAM (750 MB cache)
Used Swap 0 B
26 January 2016, 21:59:30 self-test - spent
Hello mrdivorce,
It looks like of course as evidence of a hard drive failing for me. Hard drives 2.5 "in the MacBook Pro tend to fail after 2-3 years. Judging by the date on your MacBook, I think that your time is up. Maybe try to find a different repair store. Looking for Service Center authorized Apple (https://locate.apple.com/).
I suggest upgrading to an SSD and increasing your RAM too. Then you have the hardware to run the last OS X 10.11.
-
Please help with diagnosis WGA report
Separated from this thread.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - X92GV - V7DCV-P4K27
The Windows Product Key hash: aU2z1/fnhnLHmhBm699qYZT2E6s =
Windows product ID: 00426-OEM-8992662-00400
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {77D58097-F068-449C-9A5F-7115D26270FB} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{77D58097-F068-449C-9A5F-7115D26270FB} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 32 *-*-*-*-P4K27 00426-OEM-8992662-00400 2 S-1-5-21-2878095067-4024683698-44868236 Hewlett-Packard HP Compaq dc5100 SFF (PM215AV) Hewlett-Packard 786 2 v01.02 20041201000000.000000 + 0006DD43807018400D2 0409 0409 Pacific Standard Time(GMT-08:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-2862014
Installation ID: 007423770423586262087713417386724082496161767972193621
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: P4K27
License status: Notification
Reason for the notification: 0xC004F057.
Remaining Windows rearm count: 3
Trust time: 13/10/2014 12:22:25Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJrJK36xC5kA4WmSS7qRQv9TuMsDQS6jwActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC COMPAQ GRANTSD
FACP COMPAQ GRANTSD
MCFG COMPAQ GRANTSD
COMPAQ SSDT PROJECT
ASF! COMPAQ GRANTSDThe installation is a counterfeit.
The product key comes from a DELL computer
Your machine is a Compaq laptop - manufactured 5 years before Windows 7 was launched!
You must reformat and reinstall using authentic materials and key
-
Original title: help please! Here is my diagnosis for windows not genuine 7601 generation problem.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - JC9MP - RR4XD-X2VPY
The Windows Product Key hash: aV4Wd495dfX4Jb + 9VoCVUJsjZ6g =
Windows product ID: 00359-OEM-9813527-23309
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {103A3AF5-9CBF-4564-88F4-0A56756AD671} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{103A3AF5-9CBF-4564-88F4-0A56756AD671} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-X2VPY 00359-OEM-9813527-23309 8 S-1-5-21-927868481-2885169264-3679099435 Hewlett-Packard MCP67 Hewlett-Packard F.32 20090303000000.000000 + 00079BA3407018400FE 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-MPC 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-135-223309-02-1033-7600.0000-2952012
Installation ID: 019865082923819881413312961676317192380855179105667704
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: X2VPY
License status: Notification
Reason for the notification: 0xC004F00F.
Remaining Windows rearm count: 4
Trust time: 28/06/2014-17:40:10Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
Beyond: 0 x 0000000000000000
Event timestamp: 6:18:2014 23:13
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: OgAAAAEABwABAAEAAQABAAAAAgABAAEAJJTMBBTBIL6ABLzjiMx2GwaYmGAMlEQsxJbqWrD2Isd4qg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, table invalid SLIC
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP NVIDIA MCP67-M
SRAT AMD HAMMER
HPET PTLTD HPETTBL
START PTLTD $SBFTBL$
MCFG MCFG PTLTD
TCPA Phoenix x
SSDT PTLTD POWERNOW
SLIC SLIC-MPC HPQOEMHi Christine,
Thanks for the updates.
If the problem persists after that you have already tried to uninstall and reinstall the product key and activate the phone, then you can try the following steps to rename the Software Licensing folder and check if it helps.
a. Click Start. type cmd in start search. Right click on cmd and select run as administrator.
b. at the command prompt, type the following commands, and press ENTER.
c. type: net stop slsvc (it may ask you if you're sure, select Yes)
d. type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
e. Enter: Rename tokens.bar tokens.dat
f. type: cd %windir%\system32
g. type: net start slsvc
h. type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient).
i. restart your computer twice.
You may need to perform a phone activation after choose the option change the product key and make sure that the problem.
Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.
-
Please help with error 0xC004F063 code to activate windows.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - GJY49 - VJBQ7-HYRR2
Windows product key hash: W5/6nm6F2UPXrCkY5xUhXb / + 21 = g
Windows product ID: 00426-OEM-8992662-00006
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {D59774B9-295A-4B42-BBF0-55EF0311B28A} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.101026 - 1503
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{D59774B9-295A-4B42-BBF0-55EF0311B28A} 1.9.0027.0 6.1.7600.2.00010100.0.0.001 x 32 *-*-*-*-HYRR2 00426-OEM-8992662-00006 2 S-1-5-21-2210387079-3743783805-1851173088 Hewlett-Packard Compaq Presario C700 Notebook PC Hewlett-Packard F.34 20080925000000.000000 + 0008AB83607018400EA 4009 0409 India Standard Time(GMT+05:30) 0 3 HPQOEM SLIC-MPC 103 103 12 ACD7202654E586 fFic3JgCreGGRxyF8uMWB4R4Jcg = Microsoft Office Enterprise 2007 89388-707-1528066-6509114 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-16393-7600.0000-2932012
Installation ID: 004774319055106376909694439166384874638583199055454063
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: HYRR2
License status: Notification
Notification reason: 0xC004F063.
Remaining Windows rearm count: 3
Trust time: 19/10/2012 11:00:07Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
Beyond: 0 x 0000000000000000
Event timestamp: 10:19:2012 00:58
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID of Hash: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAnJ9mlwp61K/8kCLr/FPCULBBMmwevSqFActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, table invalid SLIC
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
HP FACP SPARTAN
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC SLIC-MPC HPQOEM
SSDT PmRef CpuPmYou buy a genuine Windows 7 license. The copy of Windows 7 Ultimate, you have installed is an OEM SLP license that should only be preloaded with a new PC. You seem to have installed a copy of Windows 7 Ultimate that uses an activation exploit that bypasses the product activation.
We know that it is because the BIOS date:
20080925000000.000000 + 000
Windows 7 was released in 2009, the date of your BIOS says 2007, which means probably that your system is provided with Windows Vista or Windows XP.
In addition, he is a well known Windows 7 Ultimate license which has been used all over the web:
Windows product key: *-* - GJY49 - VJBQ7-HYRR2
Do a search on the web.
Thus, you must either charge your version of Windows that came on your computer (Vista or XP) or consider purchasing a license of Windows 7 genuine.
Windows 7 - version comparisons:
http://Windows.Microsoft.com/en-us/Windows7/products/compare-editions
MS Windows 7 store price:
http://store.Microsoft.com/Microsoft/Windows-Windows-7/category/102
or consider purchasing Windows 8 Pro for US $39.99, October 26, 2012. Its much cheaper.
------------------------------
In addition, your license of Microsoft Office is not genuine:
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002------------------------------
You can buy a genuine license or download a trial from the following link:
Trial license:
http://Office.Microsoft.com/en-us/try/
Full license:
http://support.Microsoft.com/kb/823570
Get the key;
http://Office.Microsoft.com/en-us/buy/redir/XT101874326.aspx?CTT=5&origin=HA101847520
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