Please update Certification Support FAQ Pages

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• Certification test Support FAQ Page showing NO DATA to the United Kingdom.

  Test Support FAQ Page indicating NO DATA in the United Kingdom for me at the time of this post.
  
  Location: [http://www.oracle.com/education/certification] - Support FAQ.
  
  A link to [http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=82#5Q1A]
  

  Oracle Certification Testing
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  (In fact I think its all about education support pages certification not only).
  
  Published by: bigdelboy on October 26, 2009 00:45 (I also raised {: identifier of the thread = 3854104} as it is indeed a bit more widespread... be aware that countries other than the UK may be OK).

  bigdelboy wrote:
  Hans said on the other thread appearently there was an indication of Oracle Education Web Sites are updated until Thursday.

  ... Tuesday

• Error - device 0 video card does not support at least shader model 2. Please update your card.

  Original title: Windows Xp graphics Shader model 2.
  We receive a message that says "device 0 graphics card does not support at least shader model 2. Please update your map"for a new pc game SIMs3... can you help me with this, please. We have downloaded the version lasted Grphics Intel for Windows;  Where map video to update / upgrade? Thank you for your time.

  Hi Yagimc,

  What is the model of the graphics card?

  To play SIM 3, the graphic card must meet the following requirements:

  DirectX 9 compatible .0c card with 128 MB RAM (NVIDIA FX 5900/ATI 9500 or better) and support for Pixel Shader 2.0.

  You can contact Intel support to check if your graphics card supports the above features.

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I just bought a Canon 7 d, Mark II, new DellXPS and 5.2 of Lightroom.  The Lighthouse is not open the 7DMark II, but opens the older 7 d that I imported.  I checked the update of the home page and do not see one for the 7 5 d Mark II.  Please say what t

  I just bought a Canon 7 d, Mark II, new DellXPS and 5.2 of Lightroom.  The Lighthouse is not open the 7DMark II, but opens the older 7 d that I imported.  I checked the update of the home page and do not see one for the 7 5 d Mark II.  Please that's where - otherwise what.  I'm "waiting until what his doing."  Thank you.

  Upgrade to the current version, which is Lightroom 5.7.1. You can do it from the Lightroom Help menu and choose updates.

• Qosmio G30-189 BIOS update to support Intel Core 2 Duo (MEROM)

  Hello!

  Can you tell how Toshiba will get a BIOS update to support the new processor intel core 2 duo mobile cpu.
  1.4 real BIOS does not recognize the new CPU type.

  Toshiba offers a core 2 duo based qosmio G35-650 USA a bios should be available.

  Of course I now that this makes the gurantee disappear.

  Help, please.

  Greetings

  Marcus Reichert

  Hi Marcus

  I think that no one knows when the new BIOS update will be available. You can check the BIOS download page only from time to time. All that s.

  The situation on the American market is unknown to me, but you can't compare it with the EU market. There is big difference and you know that the U.S. market is always in front of our EU market.

• I just bought Photoshop CC, everything worked fine, but when I try to open it, it says "no found subscription, please contact customer support.

  I just bought Photoshop CC, everything worked fine, but when I try to open it, it says "no found subscription, please contact customer support.
  I tried to connect you again, it still works well, but when I try to open it, the message of stills the same.
  What should I do?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• First cc 2014 crash with the message "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and start over. »

  I've updated for Premiere Pro CC 2014, all other Adobe CC 2014 software works very well, but the first does not load again. The start page (frame) happens - my computer everything slows down and after a minute or two, it freezes completely and comes up with the message: "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and start over. »

  I use a macbook Pro 15 '' (2014) with 16 GB of RAM and 760 GB SSDS. "

  Help, please!

  Hi Brigitte,.

  Go to the following location and rename the folder in the name of old_folder

  User/user/library/Application Support and rename the Adobe folder

  User/Library/Preferences and rename the Adobe folder

  Then, go to the folder Documents and go to Adobe/Premiere pro/8.0 and rename the 8.0 folder

  Make sure that you are in the library of the user if you are not sure to check out the link below.

  Access the hidden user library files. Mac OS 10.7 and later versions

  Kind regards

  Vinay

• I auto-updated on, are the "Please update firefox" windows pop up I make me sent to various websites a kind of fraud?

  Every so often, I get redirected to a page asking me to "Please update firefox. The word "firefox" is present in the address of the site, but I'm suspicious, because I have auto update and it says: I'm updating. Are these popups annoying actually Firefox asking me to update, or that they are someone else, trying to make me download malware, spyware or advertising under the guise of a fraudulent Firefox update?

  You should never respond to such a request on the web pages to be updated because it is likely to infect you with malware.
  
  Don't update Firefox via "> about" or by downloading Firefox from the official Mozilla servers.

• Qosmio G50 - 12K - BIOS update for support of 8 GB of RAM?

  Hello

  Just, I improved my Qosmio G50 - 12 k to 8 GB of RAM and installed Windows 7 ultimate 64-bit. Windows see 8 GB of RAM but can only use 4 GB. I have the BIOS version 2.0.0 I wanted to upgrade to version 2.10 'P0060v210.exe '.
  When I run the BIOS update, I get this massage [error] BIOS update is not supported for operating system. Unsepported OS or service pack installed.

  I'm really naïve about what to do. Qosmio G50 - 12 k BIOS can be updated to support 8 GB of RAM?

  Help, please!

  Thank you d ' assign eliot

  Hi eliotah,

  In my opinion BIOS update worth the try!

  But I put t understand why you can t do this update. Have you installed Toshiba Value added Package? In my opinion it of needed to start the BIOS updated.

• Satellite A305 S6825: Manage updates of support

  I just turned on my new Toshiba A305 S6825 and got a pop up on "Support to manage updates".
  I clicked on the information reporting and entry of e-mail; Then, I received an activation email link, who clicked on.
  I was taken to my page "Manage updates for help" and indicated my computer the name and model number.

  I disconnected then and when I went to connect again, I was not only asked my name and password, but the customer number.
  I did not know what customer number (I think it seems to be Toshiba repair stations, etc.), I entered my SN.
  Did not work.

  Does anyone know how to get back in my "Updates to the Support Manager" page?
  It's all very, very confusing.
  With my gateway, I had my own personal page on their website and could always sign in and get details on my PC and updates or improvements, etc. "Very easy.)

  I'm in the USA did not notice a USA forum. Why not? I do not know.

  Toshiba laptops, we installed tools are not known to me, and I will try to answer your question;

  > was not just for my name and password, but the customer number.
  I did not know what customer number (I think it seems to be Toshiba repair stations, etc.), I entered my SN.
  Did not work.
  I think that it doesn't work because you put false information in you case it was probably a wrong customer number!

  I think that you have received the customer number sort the audit of registration this

  Maybe you should also visit US:
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/Su/su_sc_notifyLogin.jsp?

  See you soon

• Error: "there is a problem with your last payment. Please update your payment information. »

  I have a subscription to the CC since April 2016 here in Germany. I pay a monthly fee through Paypal. Each month, the subscription is supposed to transfer to Adobe.

  On 21 may, I received an email from Adobe indicating that there was a problem with my method of their choice of payment.

  Visit accounts.adobe.com I saw this:

  

  Even if there is an entry on the lower right side, saying: a Bill was created may 21, there is no entry on the paypal site, saying that the money was sent.

  In the Red Panel, it says (in German), "error!" There was a problem with your last payment. Update your details of payment of your service to continue. »

  I clicked on the blue link ("update your payment information"). Then I was asked to fill out a form (name, address, etc.).

  Then this window will appear:

  

  It is said: "we could not verify your address...". "etc.

  On the bottom there are two entries that say, "your registration" (on the left), "suggested address" (on the right side).

  I chose the suggested address, then he put me on accounts.adobe.com and it seemed to work as the Panel of red error message was gone.

  But the Panel of red error message to refresh the Web site's back, so nothing was fixed.

  What's not?

  Hello

  Please contact our support for this request here https://helpx.adobe.com/contact.html

  

  I hope this helps!

• Necessary payment we're sorry, the billing on file information may not be used for this payment. Please update your information

  The warning "necessary payment we're sorry, the billing to the folder information could not be used for this payment." Please update your information' but if I click on update, it shows "we are currently processing your order. Please try again later. If it continues to fail, please contact Customer Support. ». We paid for a year of license there is this half of the year. Now all our licenses have expired on CC customer, we cannot use CC to work on the project for 2 days! Number of cases: 0215980350

  Hi there, please try to disconnect from the creative cloud and reconnect.

  You can check: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• Download InDesign "Installation Failed: unable to extract to temp directory." Please contact customer support (Ex11)

  I tried to download InDesign but I get an error message that says: "Installation Failed: unable to extract to temp directory.» Please contact customer support (Ex11)"help?

  Hi Manon,.

  Please refer to the threads below where this issue has been addressed:

  Impossible to extract to the directory Temp (error EX11 for InDesign CC)

  InDesign CC (2014) could not be updated

  Re: Problem installing CC Indesign (2014) - newspaper - failed generation key3List

  Kind regards

  Sheena

• When LR will be updated to support Nikon D750?

  When LR will be updated to support Nikon D750? Just curious.

  The short answer is... nobody knows

  Please search the forums for Nikon D750, as there was a lot of discussion on this issue

• Please update app Android Samsung

  Hey there,

  Updated Android app error (Samsung Tab3)

  I've updated items folio on folio Builder. New apk file downloaded andorid but when I download the app, I get the error "Please update app.

  My id adapt and I also re-installed dps builder > created new app / v30

  Format folio 1280 x 800

  Ive followed similar errors in previous discussions about "please update error app" still no joy.

  I missed something or here is another difficulty that I can do?

  PS Also when I go to preview on the android device I got this error.

  An error occurred generating overview of folio.

  Adobe Content Viewer on your device does not support the folio in preview version. Updated the Viewer on the device and try the preview again.

  I also uninstalled the adobe Viewer and re-installed.

  The content viewer Adobe inherited in the store only supports v29 and previous slips. Your folio is v30, so the error is correct. You can either:

  (1) Re-create your folio as v29

  (2) download the new Viewer Adobe native content (https://play.google.com/store/apps/details?id=com.adobe.dps.contentviewer)

  Neil