PLS HELP I have a problem with the stop
When I click on stop it only stop of the monitor but the computer still working pls I need help :(
I'm using windows 7 ultimate 32 bit
Hello
Thanks for posting the request in the Microsoft community forums!
I understand that the computer is not shut down correctly on the computer. I will definitely help you to resolve the issue.
1. What is the brand and model of the computer?
2. you receive an error message on the computer?
Try to follow the suggestions and check if it helps to properly shut down the system.
Method 1:
If you have connected an external device, unplug them waiting for the mouse and keyboard and check if the problem occurs.
Method 2:
Step 1: Check if the problem occurs in safe mode.
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2: If the problem does not occur in safe mode then you can perform a clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.
Method 3:
If the steps above fail, then you can check the suggestions of the articles in the knowledge base.
There is a delay when you stop, restart or log off a computer that is running Windows 7 or Windows Server 2008 R2
http://support.Microsoft.com/kb/975777
You can't do a computer that runs Windows 7 stops or sleep
http://support.Microsoft.com/kb/977307
Method 4:
You can check the latest driver for the display drivers are installed on the manufacturer's Web site.
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
If you need help with this issue or other problems related to Windows Operating System, keep us informed. We will be happy to help you.
Tags: Windows
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