-Pop-up Windows 7 email

When I opened the email Windows 7 - I get 2 windows pop up in English and French to enter id to connect to email - although my connection opens the e-mail message?   How to disable this option?

Hello

Thanks for posting your query in Microsoft Community.

Please answer the following questions to improve assistance on the issue:

  1. You access emails online or using any mail client installed on Windows 7? In the case of an e-mail client, please provide the name of the application.
  2. What is the exact message that you get when you say, 'I get 2 windows pop - up in English and French to enter the id"?
  3. You did it of any significant changes to the computer before this problem?

If you use Windows Live Mail as mail client and are asked to sign - in credentials entry while you connect, then you can refer to the suggestions posted by GordonGaffney responded on 19 August 2011 in the following thread:

How to disable the Windows Live Mail sign in window?

Hope this information is useful. If the problem persists, I suggest you to return with answers to the questions asked for further assistance. We will be happy to help you.

Tags: Windows

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