Portege R500 - blue screen after installing Windows XP SP3 home edition
* computer toshiba Portege R500 laptop *.
* non-modele ppr50e00j00fs4 *.
SP3 installed via update-site, received successful message SP3 installed restart... now bluescreen an impossibility to restart! Not even in save mode!
If I try to start with the InstallationRecommandations, I get the following message:
STOP: 0X0000007E (0XC0000005, 0XF79ED8EB, 0XF79ED7F4, 0XF79ED4F0)
Can someone help me please?
Hmmm. seems that this is a known Microsoft issue because I found these MS knwoldge base article:
How to troubleshoot a Stop error 0x0000007E in Windows XP
http://support.Microsoft.com/kb/330182/en-us/
Microsoft has stated that:
+ These problems may occur if a system thread generates the error handler catches not an exception. You receive this error message if one or more of the following conditions are met: +.
+ If this issue occurs after the first restart during Windows Setup, or when the Setup program is finished, the computer does not have a sufficient disk space to run Windows. +
+ If this problem occurs after the first restart during the installation of Windows, or once the installation is complete, the computer's BIOS may be incompatible with Windows. +
+ Incompatible video card drivers. +
+ A chauffeur service or system device damaged. +
+ If the problem is associated with the Win32k.sys file, it can be caused by a control program remote third +.
I recommend checking the solution proposals published on the website of Ms.
Good bye
Tags: Toshiba
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