Portege R700 - 18Q - not available wireless adapter
Hello!
We have a Portege R700 - 18Q, bought about 5-6 weeks ago. It has installed at the factory Windows 7 Professional 64-bit (Portuguese language), we installed some applications only, we need here and has been added to a domain of Ms. Nothing unusual.
Everything worked fine until a week or so, when the wireless adapter has disappeared from Windows. When I mean disappeared, I want to say the only reference I find is in system information, sub components-> network-> adapter, it shows in the list as "Intel Centrino Advanced - N 6200 AGN", the adapter type is 'Not available' and the installed part said '' Yes. '' When I press Fn + F8, he talks not of WiFi, Bluetooth and 3G WAN.
I have checked all the configuration and software for references to the adapter. It does not show in the Device Manager, even not with hidden power devices. When I opened the profile definitions in Toshiba ConfigFree, it shows that the wire is not available. When I went to add/remove programs, I can't find a refernce to a driver for this card. The LED near the trackpad is yellow.
I'm not an expert in Windows but I've dealt with Windows for a long time and I've usually managed to any installation/configuration of repair material. It left me speechless. It is a last resort before you send the laptop for repair.
Any suggestions?
Thanks in advance.
Cordially, Ricardo
Hello
Have you already tried to install the latest driver the official Portal of Toshiba WLAN WLAN?
http://APS2.toshiba-tro.de/WLAN/
Tags: Toshiba
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