power cut now CC will not open and I can't uninstall.

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• I installed Firefox today but it does not open and the icon in the taskbar will not close and I can't uninstall it and the helper does not work either?

  I tried everything I know to uninstall the new version of Firefox. I also installed Aurora beta and it had the same behavior, and I managed to uninstall that. I can't open a browser ff to work on it with the help of a large part of your support information. I click the icon, but it does not start on the desktop but the clock running as Task Manager. I have to end task in Task Manager to close it. I can not uninstall and tried the system restore, but this also does not work due to another problem with my antivirus program.

  If this is on a Windows computer, see this link from Microsoft;
  The problems that the programs cannot be installed or uninstalled

• Bridge will not close and I can't uninstall it

  I have re-installed CS5 and my CD deck after a new hard drive fitting, but now when I try to install my plug-in I get message ' Please close Bridge.exe. before you continue, but it is not open. I am running Windows 7.

  I tried to uninstall in the "Uninstall programs" list, but it does not appear there, so I tried to uninstall CS5, but get the same message. I know that on my previous drive that Bridge has been listed as another program but not now.

  Can anyone help please?

  Bridge works normally when I'm with CS5.

  Are you sure that bridge is not running in the background? Open the Task Manager and take a look.

  (If you specified to launch Bridge connecting, it will not stop running when you close the program)

• 10 frame does not open, and I can't uninstall

  Suddenly, FrameMaker 10 does not open. When I try to open it, it generates a log file that says that there is an error stack trace. I decided to uninstall and reinstall.

  When I run the uninstall program, a message says that I must close javaw.exe to continue. But when I look in the Task Manager, javaw.exe is not on any tab. I tried searching the Internet, but could not find anything on a "ghost" javaw.exe.

  What can I do to get the uninstall program to work? Help, please! I can't use Frame at all right now, and I have so much work to do.

  Good suggestion. It's something that worked when I had a similar problem with RoboHelp 9, but unfortunately not this time. :-)

  But I solved the problem. I had to forgottonen click on the button 'Show processes from all users' at the bottom of the Task Manager. When I did, I could find javaw.exe and shut it down and managed to reinstall.

• I've updated to 8.0 and now firefox will not open and I get an error message indicating that 7.0.1 is not compatible with version 8.0 of the Min and max version 8.0. What can I do now?

  I tried to uninstall 7.0.1 and reinstall only and still it would not to date and problems such as the loss of my favorites and have different toolbars and Add ons whenever I opened it. I lost so many bookmarks and it became so frustrating that I decided to try to upgrade to see if that could overcome the problems. And now I have this problem. When I did a search on my hard drive to see the components of firefox how was I found firefox files and documents in all directions and I was wondering if I should just delete everything related to firefox to clean all residual files which could be causing problems and then start a clean download , but I didn't want to delete files in windows and didn't know what I should delete and I have to leave. Can anyone help? I miss my firefox and the wish that I had never upgraded to 7.0.1.

  If you use ZoneAlarm Extreme Security then try turning off virtualization.

  • http://KB.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update

  See also:

  • [880050/questions/880050]

• Cloud creation will not start and I can't uninstall

  Hello
  I downloaded creative cloud, but when it is opened nothing was shown. then I turned and on my computer and now it won't start at all. I'm trying to uninstall it, but there is an error.
  I need adobe Illustrator, but I can not download because the creative cloud does not work! can anyone help?

  Run the vacuum cleaner, and then reinstall: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• I don't know what to do about Java - my Mac is horribly slow, and I was advised to remove Java. But now it will not open Photoshop without Java.

  I don't know what to do about Java - my Mac is horribly slow, and I was advised to remove Java, it installs adware. The more I studied, the more information, I've seen say that most of the Web sites and software do not use Java on Mac more. So I deleted everything related with Java. But now it will not open Photoshop without Java. It will be safe if I get it directly from the Oracle site?

  You can download the installer for OS X directly from Oracle. Be sure to uncheck everything installs 'optional' which can appear at the beginning (I think on Windows it wants to install McAfee trial or the toolbar Bing - not really malware, more as desired and useless crud-ware).  I have a course Java JRE install on my MacBook Pro retina like some internal tools we have developed to work are currently java and I use a tool of u. Toronto called CytoScape is Java.  Sites Web will use Java Script, a very different beast and does not require a full Java or JRE install.  But with Java/JRE installed, just be sure of the source of any software that you download and install that is java based (as you should with all the software that you put on your machine).

  In addition, for PhotoShop, it says that you need the legacy Java 6 for OS X?  If so, then don't waste your time on the current version, just install that release 6 legacy.

• I've updated Illustrator CS6 by CC (I also Illustrator CC installed for work) and now CS6 will not open say that missing a bunch of plugins. Any ideas on how to solve this problem?

  I've updated Illustrator CS6 by CC (I also Illustrator CC installed for work) and now CS6 will not open say that missing a bunch of plugins. Any ideas on how to solve this problem?

  Try the "all Apps" in blue on the right, there is another menu in the menu drop down, below people say "See the previous Versions..."

  

• After the new installation of El Capitan, Illustrator will not open and says that it requires a certain version of Java. I uninstalled and need assistance, put it back in place, as well as the question of fixing once resettled Java

  After you install the new operating system of El Capitan for my macbook, Illustrator will not open and told me that I had to update my Java. When I followed the link provided with the message that popped up, it would not download on my computer for some reason any. After trying to solve the problem for hours, I finally uninstalled illustrator, but now I can't understand how to reinstall. I need help reinstalling the program and then fix the Java problem once it is reinstalled.

  magroot,

  For the Java download successfully, I think that you look here or here:

  https://jdk8.Java.NET/Download.html

  http://oliverdowling.com.au/2014/03/28/Java-SE-8-on-Mac-OS-x/

  For reassembly, you can download version:

  CC:

  http://www.Adobe.com/downloads.html?promoid=JZEFS

  Before CC:

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-5-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS4-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS3-product-downloads.html

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  Note: If you have the version CS2 Premium Suite, you need to download the standard and then download Acrobat and GoLive separately under their own serial numbers for replacement.

  Be sure to update, as appropriate:

  Before CC:

  http://www.Adobe.com/support/downloads/product.jsp?product=27&platform=Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=27&platform=Macintosh

• I'm trying to install Adobe PS CS3 for my boss on another computer. I put the program on a hard disk and copied to the other computer now, it does not open and said he needs the license. What can I do to make it work on this computer?

  I'm trying to install Adobe PS CS3 for my boss on another computer. I put the program on a hard disk and copied to the other computer now, it does not open and said he needs the license. What can I do to make it work on this computer?

  Copy the program through a new machine will not work.   Install it using installation files and activate using the serial number assigned to the license.

  CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

• now that I've updated to El Capitan, my Brother DCP will not work and I can't find a driver update

  Now that I've updated to El Capitan, my Brother DCP will not work and I can't find a driver update. Everyone finds something?

  Here are the current models of Brother products which are supported.

  http://support.brother.com/g/s/ID/OS/Macintosh.html

  If your model is supported drivers will be on this page. Otherwise, contact the manufacturer and see if they have a driver for your printer from specific model for this OS. Otherwise, you may need to downgrade to a previous operating system from a backup Time Machine or a downgrade for compatibility, if it is not offered by the brother of your device to model on a computer running OS 10.11.

  Apparently not all printers DCP mind are compatible, but most that were compatible with the OS 10.10.x always conform to their page.

• I downloaded Microsoft Security Scanner yesterday, and now it is not opening and not installed. Why is this?

  Original title: yesterday 01 December, I downloaded microsoft security scanner about 87.5 MB now afterdownloaded is not opening and why not installed

  I have downloaded microsoft security scanner which valid for nearly 10 days in the night yesterday now after downloading it is not opening let me open now obtaining a message tool use command-line sxstrace.exe for details please help

  Hi jagdishchaturvedi,

  1. what operating system do you use?
  2. you have made no changes to the computer before the broadcast took place?

  Try the steps from the following link:

  How to troubleshoot an error when you run the Microsoft Safety Scanner
  http://support.Microsoft.com/kb/2520970

  Additional information:
  The system configuration required
  http://www.Microsoft.com/security/scanner/en-us/sysreq.aspx

• my itunes will not open and there is a pop up that rpet ' cannot read itunes library .itl file ' '.

  For some reason any my itunes will not open and there is a pop up that keeps saying "cannot read the itunes library .itl file ' and I don't know why it keeps coming back." Anyone know?

  Hi natalieribeiro,

  ·         What version of the operating system is installed on the computer?

  Follow these methods.

  Method 1: Follow the steps in the article.

  http://support.Apple.com/kb/TS1717

  http://support.Apple.com/kb/HT1923

  Method 2: Perform one perform a clean boot to see if there is any software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  If the problem persists, contact Apple support for more help and information.

  http://support.Apple.com/kb/HE57

• When I try to send emails in hotmail contacts list will not fall and I can't send emails. said also microsoft online service is temporarily unavailable, but been like this for a week now something to do with smart screen filter

  on hotmail, when I lorsque je tente tries to send pop emails down contacts will not come and I can't send emails do not know if this has anything to do with smart screen filter, as was temporarily unavailable for a few days now

  Hello Cawn_59,

  Thanks for visiting the site of the community of Microsoft Windows XP. The question you have posted is related to Hotmail and would be better suited to Windows Live help community. Please visit the link below to find a community that will provide the support you want.
  Contacts - address book Windows Live Help

  Steven
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• When I load Illustrator CC 2015 the page says Initialising... and then the program freezes and will not open. I can only successfully open Illustrator once in each tent 4 or 5.

  When I load Illustrator CC 2015 the page says Initialising... and then the program freezes and will not open. I can only successfully open Illustrator once in each tent 4 or 5.

  This drives me crazy, is anyone else having this problem or know a way to fix it?

  Thank you

  Liam

  Hi Liam,

  Please try following steps:

  1. close the AI.

  2. navigate to C:\Users\your username\AppData (hidden folder) \Roaming\Adobe\ Rename 'Adobe Illustrator 19 settings' folder 'old Adobe Illustrator 19 parameters.

  3 re launch HAVE and check.

  Thank you

  OM