Power of the screen saver turns on and the screen is dark.

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Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hello

You did the changes on your computer until the problem started?

Try the following steps:

Step 1: disconnect any external devices and check if you can start the computer normally in safe mode.

Step 2: If the computer works normally in safe mode, then perform a system restore to restore the computer to an earlier point in time before the problem started.

Check out these links for help:
http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

Step 3: If you are unable to boot to the desktop normally in SafeMode as well, and then try to run a restore of the system the system recovery optionsmenu.

See this link:
http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

Kind regards
Afzal Taher - Microsoft technical support.
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Tags: Windows

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