Power led is on (cannot be disabled) and control panel is dark

Printer Officejet Pro 8500 e-All-in-One has started having a problem where the control panel will Dim for no apparent reason and becomes immune to the computer.  Start button / stop stays on and cannot be turned off by pressing on it.  I can only disable power button on the printer by unplugging the unit.

The problem started a month ago and could be fixed by unplugging and reconnecting the printer several times.  This no longer works.  I bought the printer again last year, but it is apparently already out of warranty.

There is a document for when an 8500 a becomes inadmissible or won't turn on. This document can be found here.

I hope this helps.

Tags: HP Printers

Similar Questions

  • Can I install video driver AMD and Control Panel on HP ProBook 4540 s?

    Hello

    I want to install driver video AMD and control panel alongside Intel video driverand Control Panel.

    Here's my computer laptop Information System:

    Name of the Microsoft Windows 8.1 operating system company

    Version 6.3.9600 Build 9600

    Another Description of the OS is not available

    Manufacturer of operating system Microsoft Corporation

    ROGUE system name

    System manufacturer Hewlett-Packard

    HP ProBook s 4540 model system

    System Type x 64-based PC

    SKU C1B74PA #UUF system

    Intel Core processor i5 - 3210M CPU @ 2.50 GHz, 2501 Mhz, 2 Lossnay, 4 logical processors

    BIOS Version/Date Hewlett-Packard 68IRR worm. F.50, 04/08/2014

    SMBIOS Version 2.7

    Embedded Controller Version 88.33

    BIOS Legacy Mode

    Baseboard manufacturer Hewlett-Packard

    Model baseboard is not available

    Name of plinth base

    Role Mobile platform

    State of secure boot not supported

    PCR7 Configuration binding is not Possible

    Windows directory C:\Windows

    System directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume1

    The local United States

    Hardware Abstraction Layer Version = "6.3.9600.17196".

    User name TuHiN\T u H i N

    Bangladesh time zone standard time

    Physical memory (RAM) installed 4.00 GB

    3.88 GB total physical memory

    Available physical memory 1.95 GB

    7.88 GB total virtual memory

    5.59 GB available virtual memory

    Page file space 4.00 GB

    Paging file C:\pagefile.sys

    Hyper-V - VM monitor Mode Extensions Yes

    Hyper-V - second level address translation Extensions Yes

    Hyper-V - virtualization enabled in Firmware No.

    Hyper-V - data execution Protection Yes

    Hello:

    From what I can find on the product number you posted, it only comes with the integrated graphics Intel HD 4000 which means that you can not install the AMD software because it won't do a thing.

    That only works for laptops with AMD/Intel switchable graphics.

    HP Probook s 4540 C1B74PA Core i5 - 3210M Ram 4 GB HDD 750 GB 15.6 inch

    * ProcesseurIntel Core i5 - 3210M (2.50 Ghz, 3 MB L3 Cache)
    * RAM 4 GB DDR3 BUSS 1333 Mhz
    * 750 GB HARD drive -5400 RPM (SATA)
    * Display 15.6 "LED
    * Graphics Graphics Intel HD 4000
    * Wireless 802.11 b/g/n
    * External ports3.0/VGA/HDMI/RJ-45/ Headphone Out/Lan10/100/1000/bluetooth usb...
    * Pin 6-cell
    * Camera 1.3Mpx
    * Weight 2.5 Kg
    * OPERATING SYSTEM PC BACK

  • Req to send my audio drivers and Control Panel

    Hello, my audio drivers and control panel have been lost due to the attack of Trojan horses. I am unable to choose my required drivers and Control Panel, as an error report occurs and is closing is the open window.so you, please please send me the suitable audio drivers and control computer panel.my laptop presario c555nr model.please send them as soon as posible.

    http://h20180.www2.HP.com/apps/lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=c555n&submit=go+%BB

    These are yours?

    Alternatively, you can try to restore your computer to a point before the attack of Trojan with the Microsoft System Restore.

    Go start > all programs > Accessories > system tool > system restore.

    If the Trojan damaged your system to the point where you can't fix it, you may need to reload your OS using your HP Recovery Manager. Save all of your personal information. prior to this, as it will be deleted.

  • How to reinstall intel graphics and Control Panel? Samsung intel graphics hd 8.15.10.2266 Tnx family!

    How to reinstall intel graphics and Control Panel? Samsung intel graphics hd 8.15.10.2266 Tnx family!

    Download directly from the web site of Samsung.

  • Cannot open the document and Control Panel etc. in my Start menu

    I can not open in my Start menu. I can't open documents, Control Panel, music, photos and etc. When I try to open I get two guests and returned to my office. Invite him 1 says: "windows Explorer has stopped working. (looking for a solution to the problem) ». The 2nd guest says: "Windows Explorer restarts. I'm sent to my office or whatever it is I had to open it until I clicked on the departure. IHAVE tried to click with the right button on the command prompt. TO

    Hi Tom,
    Your computer is probably infected by a virus. Try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
    It contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.
    Brian
  • HP 15 Notebook: Audio issues and Control Panel

    Hi, I have a laptop HP with Windows 8.1 15 and week ago I was going to watch a few videos and a bubble popped up saying that my audio device has been disabled or not installed device. at the same time, when I try to go to control panel, it brings up a window with a blank screen and is unresponsive. I have to use the Task Manager to close the window.  Using the search function, I can get into the Device Manager, but it says that my Realtek HD Audio device works properly.

    I would try a system recovery, but the page change PC settings did the same as the control panel.

    I use AVG and have performed a full scan with no threats found. I also Malwarebytes Anti-Malware scanner and I ran that as well with no threats found.

    Any help would be greatly appreciated!

    Thank you!

    Hi there @JDub1,

    Here is a document called using Recovery Manager to restore the software and drivers. Please follow the instructions below to restore the framework of Solutions from HP Support and the Cyberlink Power Media Player 12.

    Thank you!

  • Impossible to editing a program using Revo and Control Panel.

    Download Web Easy Professional installation program.  It has not finished installing.  The program displays in Program Files, but will not work.  Impossible to uninstall using Control Panel uninstall or Revo to re-download the program.

    Hello

     

    1. what operating system is installed on the computer?

    2. is the Web Easy Professional-specific question?

    See the following article:

    The following article gives an option to choose which program to uninstall, choose the Web Easy Professional you and click on uninstall.

    Solve problems with programs that cannot be installed or uninstalled:

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  • For XP Windows experience index. I can't find the SYSTEM MAINTENANCE AND after selecting the start and Control Panel.

    I'm following the steps to display the score of our computer trying to open the performance and tools by clicking the Start button, click Control Panel, clicking system and Maintenance , and then clicking Performance Information and Tools. However, I cannot locate the system and Maintenance icon so, therefore, cannot take place.  Maybe this does not apply to our computer?  Yes, we use IE8 and XP Professional.

    Windows XP does not include Windows Experience Index. It is only available in Vista/Win7.

    But there are other tests of performance that allows your computer to reference.

    http://www.CNET.com/topic-software/benchmarking.HTML?tag=Lia; Lcol

    This is a link to several assessment tests. Some are free, others are not.

    Have fun
    DWN2DV8

  • Windows 8.1 update, my documents, and control panel questions

    I have a laptop HP Envy m6 and a few weeks ago, put PC updated to Windows 8.1 Windows 8. It was working fine until yesterday.

    When I open Explorer file it says that the 'My PC' folder is empty. Other times it works fine when the file Explorer is the first open but will not work if it is closed and reopened without restarting the computer. I also discovered that the Panel does not work. It opens but the window is empty. I can not access anything which would be normally accessed through the control panel as change the wallpaper, add or modify the equipment, etc.. Finally, with the exception files, icons indicating the type of file for example the Word Document, Pdf etc. do not appear when displayed in the file Explorer, but view correctly on the desktop computer. The computer works - I can access the internet, save, and create documents, but struggle to access later (if possible).

    Thanks for your help.

    NeedHelp55,

    If the upgrade has been done for weeks, while the problem is probably not the upgrade itself, although something is certainly wrong since then.

    Thoughts on the subject...

    ==========================================================================

    Windows updates

    If you have not done recently (or at all) be sure that you have all of your updates to Windows Installer.  Some people are 'Anti update' and the world can be a scary place with updates that don't always work as planned.  You have not to install updates for Windows 8.1 after the upgrade - this isn't a choice.  You can always disable them again later.

    ==========================================================================

    System Restore - back in time

    If the system has recently installed updates, and then if the system has created a Restore Point before these updates applied, then you can "back track" to a date / time before the changes have been made.

    Using Microsoft System Restore (Windows 8)

    Don't forget: you can create a Restore Point manually any time you want if you have these "back points."  This occasionally - it of a good thing and could save your back one of these days.  The smile.

    ==========================================================================

    New user account

    You could try to create a new account - create with administrator privileges, just in case you need the account later.

    If you can get the PC settings, then you might be able to create a new account.

    Long way around:

    Windows key > type anywhere pc > click PC config > other accounts > add account

    You can name the account that you want, and you can use with your current Microsoft account, login if you wish.  You may need to obtain a new Microsoft login code - you can use another device (phone, Tablet, another computer) to pick up the email containing the new code that will be sent to Microsoft.

    Log in to the new account and put in place the "settings" for this account.  Check if the new account actually works as expected.

    IF the new account is working and that your old account is messed up, then - use the new account, at least until you have one fix for the other.  You can always copy your documents.  Configure the settings for the account manually, however, to minimize the chances that 'break you' the new account.

    ============================================================================

    Click on the thumbs-up Kudos to say thank you.

    While I strive to reflect best practices of HP, I do not work for HP.

  • Disabled in Control Panel audio playback device, now I can't get it back for him!

    In my control panel > hardware and audio, I tried to Exchange my lack of reading, and to do that I hit "disable." he removed the device in the list so I can't select it to re - activate. It is always installed and can be found in my device manager, but I can't enable / define a default manager. How to get back the unit in question in my control panel? Thank you!

    Hello

    · What is the number and the model of the computer?

    You can run the troubleshooter from the link and check if it helps. Diagnose and automatically repair audio playback problems: http://support.microsoft.com/mats/no_sound

  • How to remove ZoneAlarm? Removed addons and Control Panel.

    ZoneAlarm somehow was added to Firefox. I removed ZoneAlarm Control Panel and of Mozilla Firefox addons, but it's still there. It may have been added when I downloaded a program calling living Cookbook.

    (See my second post/answer above) to remove ZoneAlarm from the search box, I went in Tools/Options and found that ZoneAlarm was listed in the Home Page box. I changed it to https://www.google.com/
    and now, it seems that ZoneAlarm disappeared!

  • Vista freezing on the web and Control Panel

    My laptop keeps freezing today.  It's freezing in the control panel in safemode, on Firefox.  This is what I was able to access today.  I get the message not responding and the blue ball of spinning.  Leave and he begins to respond again hope does not work.  Reboot does not work, two updates that were installed last night the uninstall does not work.  It was working fine last night, but this morning, after these two updates were automatically installed, nothing works.  I can view a page or screen or two and then it freezes.  I did a reboot, several reboots, safe mode.  Nothing works and I get fed up with hours of this.
    I am running Vista on a Dell studio, bought in December.

    Hey HeidiJoH

    When it was working fine without freezing?

    You remember recent changes to the computer before it started?

    If the computer was working fine before, you can do a restore of the system on your computer. Here are the steps on how to do a system restore:

    To restore the operating system to an earlier point in time, follow these steps:

    Click on start toreduce this top t, type System Restore in the Search box, and then click System Restore in the programs list. If you are prompted for an administrator password or a confirmation, type your password or click continue.

    In the System Restore dialog box, click choose a different restore point, and then click Next.

    In the list of restore points, click a restore point created before you started having the problem, and then click Next.

    Click Finish.
    Here is an article that will give you information about the system restore:

    http://support.Microsoft.com/kb/936212/
    The computer restarts and system files and settings are back to the State they were in when the restore point was created.

    Try to do a system restore and let us know if it works.

    Thank you.

    Kind regards

    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

  • How display the Quick Launch toolbar while right-clicking is prohibited and control panel is also forbidden?

    I have a user limited access to work where the right-click and access more common is forbidden by the administrator of the computer. Can I show the Quick Launch toolbar without using the right click on the bar of tasks and without the help of the control panel.

    At the same time, the shortcut for show desktop is also prohibited (windows logo + D)

    Hello

    After some reflections more and a little research, you can try this...

    • Click Start
    • Click on run
    • Paste it into the Open box: %SystemRoot%\System32\rundll32.exe shell32.dll, Options_RunDLL 1
    • Click OK
    • This should run the bar spots and the properties of the Start Menu
    • Check the box "Show Quick Launch.
    • Click OK

    However, you may find that you are locked out of the race and taskbar and properties of the Menu start too!

    If you can start the task (ctrl-alt-del) Manager, you can try the same thing in the drop-file for the new task. Or even try the same from a command prompt (start - all programs-accessories).

    Tricky

  • None found volume control and Control Panel indicates "no audio device".

    I can't find the volume in my computer.

    When I look in Control Panel, it says: "no audio device".

    I have XP Professional serv pak 3
    Somehow she must have been deleted.

    I can't find the volume in my computer.

    When I look in Control Panel, it says: "no audio device".

    I have XP Professional serv pak 3

    Somehow she must have been deleted.

    To fix this, understand (via computer model, invoice, open the computer, already aware, etc.) which audio device you have in the computer and download and install the suitable driver for the audio device brand & model of the web site of the manufacturer of this device.

  • Indexing of Windows and control panel home do not work properly, what should I do?

    When I use search it says "search failed to initialize."

    When I open Control Panel and go to House Panel displays the titles but when I click on them, they say, "there are no items to display.

    Finally, I found the answer!

Maybe you are looking for