Premiere Pro CS4 trial update, now the codecs are missing

I had to reinstall my Premiere Pro CS4 (which was a downloaded update) on a new computer and install the free trial first. Now, after working with Adobe support and supposed to have been upgraded to full CS4, I get the error message: "additional codecs that do not appear in the Premiere Pro CS4 trial version must be installed." I try to update on the Help menu, but get the message that "there no update at this time."  Anyone have any ideas?

Not installed codecs; trial version

Tags: Adobe

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