Premiere Pro does not open due to the license error in App Manager
Stuck in a loop trying to open PP. I am a CC members since the beginning, never had this problem. The country on the normal use of my Mac and the same connection I did for at least a year. This is what happens...
I talked through problem with the 24/7 chat that me question could go up and take 2 or 3 DAYS to be contacted for assistance.
I tried...
A disconnection CC app then try above. No solution.
Relocation of the AAM and try more. No solution.
PPCC then re - download and try during uninstall. No solution.
HELP PLEASE!
Please refer to renew your subscription error
Tags: Adobe
Similar Questions
-
Catalog does not open due to the "unexpected error".
Although I installed Windows 10 weeks there, I used LR 5 several times since. Now I get the unexpected error message. I have 3 other catalogs, although I am not encouraged by the fact that they have dates of 01/05/2015, 12/01/2015 and 27/11/2014, none of them is open for the same reason. Integrity tests the result in the same error. I tried not to create a new catalog. I would like to make a return to the top of this catalog as it was before today and the one before that. What my next move here? I have
I could open a supported catalogue on an external drive. By trial and error, I got another error message, but this time it said I didn't have administrator rights in the file I was trying to save in. Should occur during the recent migration of Windows 10. I got the necessary permissions and so far seems to work very well. But thanks for your interest!
-
I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?
check your directory program files adobe > first pro cs6 > first pro.exe file.
(restart the cc app will probably also work.)
-
Measurement & Automation does not open and generates the MAXKnownException error with an unknown exception.
Heres the log
Context where the exception was taken:
(No context - the unhandled exception)Size version of Base module
-------------------- -------- -------- ------------------
NIMax.exe 00400000 0006 has 000 4.6.0.49152
ntdll.dll 770E0000 00180000 6.1.7601.18247
00110000-76060000 6.1.7601.18409 Kernel32.dll
KERNELBASE.dll 74E00000 00047000 6.1.7601.18409
SYSFER. 74830000 00072000 12.1.1101.401 DLL
1BFB0000 0001 NiMaxImp.dll B 000 4.6.0.49152
Shell32.dll 74E50000 00C4A000 6.1.7601.18429
Msvcrt.dll 76830000 000AC000 7.0.7601.17744
74 00000 00057000 6.1.7601.17514 SHLWAPI.dll
76740000 00090000 6.1.7601.18275 Gdi32.dll
00100000 76480000 6.1.7601.17514 User32.dll
Advapi32.dll 75DD0000 000 A 0000 6.1.7601.18247
sechost.dll 76CC0000 00019000 6.1.7600.16385
000F0000 rpcrt4.dll 76980000 6.1.7601.18205
SspiCli.dll 74AE0000 00060000 6.1.7601.18443
CRYPTBASE.dll 74AD0000 0000 C 000 6.1.7600.16385
LPK.dll 76470000 0000 has 000 6.1.7601.18177
USP10.dll 768E0000 0009D 000 1.626.7601.18454
Ole32.dll 75F00000 0015C 000 6.1.7601.17514
Msvcp90.dll 739F0000 0008E000 9.0.30729.6161
Msvcr90.dll 73DB0000 000 has 3000 9.0.30729.6161
74470000 00009000 6.1.7600.16385 VERSION.dll
IMM32. 00060000 60000 74 6.1.7601.17514 DLL
000CC000 76BB0000 MSCTF.dll 6.1.7600.16385
74320000 00021000 6.1.7600.16385 Ntmarta.dll
Wldap32.dll 00045000 763E0000 6.1.7601.17514
Uxtheme.dll 6EB20000 00080000 6.1.7600.16385
NiMaxUI.dll 1C2D0000 00269000 4.6.0.49153
Msvfw32.dll 6BE30000 00021000 6.1.7601.17514
73970000 00032000 6.1.7601.17514 WINMM.dll
Comctl32.dll 73E80000 0019E000 6.10.7601.17514
Wsock32.dll 73DA0000 00007000 6.1.7600.16385
74DC0000 00035000 WS2_32.dll 6.1.7601.17514
NSI.dll 75AA0000 00006000 6.1.7600.16385
Oleaut32.dll 76580000 0008F000 6.1.7601.17676
6D8E0000 003 Mfc90u.dll has 1000 9.0.30729.6161
MSIMG32.dll 6EBA0000 00005000 6.1.7600.16385
dwmapi.dll 6EB00000 00013000 6.1.7600.16385
MFC90ENU. DLL 6EAF0000 0000 D 000 9.0.30729.6161
NiMaxRes.dll 1BFD0000 0007 has 000 4.6.0.49153
BtMmHook.dll 10000000 00038000 6.4.0.2900
PSAPI. DLL 76440000 00005000 6.1.7600.16385
DCIMAN32. DLL 6E1F0000 00006000 6.1.7601.18177
MXS.dll 1 B 240000 4.6.0.49152 0000F000
mxsutils.dll 1B4D0000 00041000 4.6.0.49152
Msvcp71.dll 7C3C0000 0007C 000 7.10.6030.0
7 360000 00056000 7.10.6030.0 Msvcr71.dll
mxsout.dll 1 B 400000 00075000 4.6.0.49152
64600000 00014000 4.257.3.0 nirpc.dll
Mswsock.dll 73A 90000 0003C 000 6.1.7601.18254
profapi.dll 76460000 0000B 000 6.1.7600.16385
mxMax.dll 1BF20000 00086000 4.6.0.49152
58000000 00240000 6.5.0.3005 AsstntUI.mxx
MFC80U. DLL 71210000 8.0.50727.6195 0010F000
MSVCR80.dll 0009B 000 8.0.50727.6195 72E50000
Comdlg32.dll 20000 75 0007B 000 6.1.7601.17514
71180000 00087000 8.0.50727.6195 Msvcp80.dll
ATL80. DLL 6BD70000 0001 B 000 8.0.50727.6195
MFC80ENU. DLL 730F0000 8.0.50727.6195 0000E000
59000000 00582000 6.5.0.3005 mxwTask.dll
00011000 74180000 6.1.7601.17887 Netapi32.dll
74170000 00009000 6.1.7601.17514 netutils.dll
74150000 00019000 6.1.7601.17514 srvcli.dll
wkscli.dll 74140000 6.1.7601.17514 0000F000
56000000 00148000 6.5.0.3005 mxwRCEng.dll
mxcal.mXX 1 A 110000 00056000 4.6.0.49152
mxcat.mXX 1BE20000 000AB000 4.6.0.49152
nidmfuiu.mXX 04360000 0010D 000 1.11.0.49152
NIPALU.dll 64000000 00057000 2.1025.3.0
64500000 00006000 2.1025.3.0 nipalut.dll
NIPAL32.dll 00007000 1F700000 2.1025.3.0
SETUPAPI.dll 76240000 0019D 000 6.1.7601.17514
CFGMGR32.dll 75DA0000 00027000 6.1.7601.17621
76220000 00012000 6.1.7601.17621 DEVOBJ.dll
6 280000 00031000 1.9.0.49152 nimdbgu.dll
6 000000 00017000 1.9.3.49152 niorbu.dll
nimstsu.dll 6E180000 0001 has 000 1.11.0.49152
nimhwcfu.dll 6DFD0000 000 B 6000 1.11.0.49152
6 050000 0001E000 1.9.0.49152 nidimu.dll
nimxdfu.dll 0003E000 1.10.0.49152 6D0F0000
nimxpu.dll 6E1B0000 0000 000 1.11.0.49152 B
Iphlpapi.dll 74280000 0001C 000 6.1.7601.17514
WINNSI. DLL 74270000 00007000 6.1.7600.16385
74B 40000 001BD000 11.0.9600.17126 WININET.dll
76A 70000 API-MS-Win-Downlevel-User32-L1-1-0.dll 00004000 6.2.9200.16492
770B 0000 API-MS-Win-Downlevel-shlwapi-L1-1-0.dll 00004000 6.2.9200.16492
75AB0000 API-MS-Win-Downlevel-Version-L1-1-0.dll 00004000 6.2.9200.16492
76430000 00003000 6.2.9200.16492 API-MS-Win-Downlevel-normaliz-L1-1-0.dll
normaliz. DLL 76450000 00003000 6.1.7600.16385
iertutil.dll 75AC0000 00219000 11.0.9600.17126
76610000 00005000 6.2.9200.16492 API-MS-Win-Downlevel-advapi32-L1-1-0.dll
76200000 00017000 6.1.7601.17514 USERENV.dll
nidmxfu.dll 04470000 0049F000 1.12.0.49152
nimru2u.dll 6EC70000 00044000 2.10.1.49152
nimmgluu.dll 69830000 0001E000 1.11.0.49152
nimercu.dll 6DFB0000 00019000 1.11.0.49152
MFC71. 00106000 140000 7 7.10.6101.0 DLL
MFC71ENU. 360000 5 0000E000 7.10.3077.0 DLL
niGPIBui.mxx B 6, 000000 0008E000 2.7.0.49152
niIVIui.mxx 02CE0000 000D 0000 4.2.0.49152
niPXIui.mxx A 671 0000 000BC000 2.1280.1.49152
niRemPXI.mxx 1 A 270000 00057000 4.6.0.49152
mxRmCfg.dll 1 has 000000 00090000 4.6.0.49152
niRMui.mxx 1AD70000 000FD000 4.6.0.49152
NISRLUI.mxx 6B 500000 00061000 3.4.0.49154
63800000 00010000 2.7.0.49152 NiSpyLog.dll
niSWui.mxx 1A3B0000 00072000 4.6.0.49152
niVISAui.mxx 63360000 0017D 000 4.1280.0.49152
62 30000 0002E000 4.1280.0.49152 niVISAres2.dll
RICHED32. DLL 40000 00006000 6.1.7601.17514 6FC
Riched20.dll 61F70000 00076000 5.31.23.1230
Wshtcpip.dll 73A 80000 00005000 6.1.7600.16385
nisysapi.dll 68 has 00000-000B 2000 5.5.2.49152
Dbghelp.dll 70F20000 000EB000 6.1.7601.17514
-------------------- -------- -------- ------------------Application: C:\Program Files (x 86) \National Instruments\MAX\NIMax.exe
User name: administrator
OS version: 6.1.7601 (Service Pack 1)
Exception code: C06D007E
Exception addr: 74E0C42DSender's address: 74E0C42D
Function name: RaiseException
Module name: KERNELBASE
Parameters: 00000000 00000001 0518FD84 C06D007E
Source file: (not available)Sender's address: 68A3C6F7
Function name: DllUnregisterServer
Module name: nisysapi
Parameters: 00000000 0518FD50 005F59B8 0000001E
Source file: (not available)Sender's address: 68A53D87
Function name: DllUnregisterServer
Module name: nisysapi
Parameters: 00000350 68A791B8 005F59B8 00000000
Source file: (not available)Sender's address: 68A0DC65
Function name: nisysInitDiagnosticsByValue
Module name: nisysapi
Parameters: 68A 01680 00000001 68A93BB8 FFFFFF01
Source file: (not available)Sender's address: 68A0DFC4
Function name: nisysInitDiagnosticsByValue
Module name: nisysapi
Parameters: 005E2C40 00000000 00000001 00000001
Source file: (not available)Sender's address: 68A 01698
Function name: nisysInitDiagnosticsByValue
Module name: nisysapi
Parameters: 005E2C40 00000000 00000001 00000001
Source file: (not available)Sender's address: 1BE27A73
Function name: mxGetProvider
Module name: mxcat
Parameters: 020469F0 02047084 0518FED0 1BE76CBA
Source file: (not available)Sender's address: 1BE30D2E
Function name: mxGetProvider
Module name: mxcat
Parameters: 02029FA8 02047748 0518FF34 1BE21D4C
Source file: (not available)Sender's address: 1BE35780
Function name: mxGetProvider
Module name: mxcat
Parameters: 00000000 00000000 02047818 020469F0
Source file: (not available)Sender's address: 1BE21D4C
Function name: (not available)
Module name: mxcat
Parameters: 02029FA8 1BE6264D 0518FF7C 73DD3433
Source file: (not available)Sender's address: 1BE21CDC
Function name: (not available)
Module name: mxcat
Parameters: 02030018 00000000 00000000 9192C45C
Source file: (not available)Sender's address: 73DD3433
Function name: endthreadex
Module name: MSVCR90
Parameters: 00000000 0518FF94 7607338A 02047818
Source file: (not available)Sender's address: 73DD34C7
Function name: endthreadex
Module name: MSVCR90
Parameters: 02047818 0518FFD4 77119F72 02047818
Source file: (not available)Sender's address: 7607338A
Function name: BaseThreadInitThunk
Name of the module: kernel32
Parameters: 02047818 00000000 00000000 775D5D69
Source file: (not available)Sender's address: 77119F72
Function name: RtlInitializeExceptionChain
Name of the module: ntdll
Parameters: 02047818 00000000 00000000 73DD345E
Source file: (not available)Sender's address: 77119F45
Function name: RtlInitializeExceptionChain
Name of the module: ntdll
Parameters: 02047818 00000000 00000000 73DD345E
Source file: (not available)If I could come with the OS discs for the thing, I think I'd do a new install of Windows 7.
Mike...
-
I installed the trial version of Premiere Pro, but when I try to open a project that was sent to me by someone else, I get this error message:
"The program can't start because MSVCR110.dll is missing on your computer. Try reinstalling the program to fix this problem. »
I tried to reinstall and the same error message again.
I really need to finish this project next week, so any help would be appreciated! Thank you
Hi Nkphotos19,
As you mentioned that you get the error "the program can't start because MSVCR110.dll is missing on your computer. Try reinstalling the program to fix this problem"at the launch of Premiere Pro and you have already tried some troubleshooting steps base to solve this problem, I recommend to check out the links below and sharing the results:
MSVCR110.dll error opening Adobe Creative Cloud apps in Windows 10
-
Quite clear plugin does not open due to the error in PSCC?
Use PS CC, when I tried to open clear v2, a box came say - could not open program error. Any suggestions?
Hi colorbob,
Greetings.
- Try to reinstall the Plugin and if it does not help, contact the manufacturer of the Plugin.
Concerning
Rohit
-
PS CS2 does not open due to the error about the RAM...
I've been running Photoshop CS2 since it came out and never had any real problems. Then the other night, I loaded about 20 custom shape files that had about 10 forms of each of ActionFx. I played with them for a while and it worked fine. Then I shut my computer down that night. The next morning, I tried to open Photoshop and got the following message "could not complete your request because there is not enough memory (RAM live).
I have tried everything I can think of to fix this, so I'm pretty desperate for help. Finally, I resorted to uninstall the Photoshop of CS2 component. Then I defragged and reinstalled. When this does not work I uninstalled all CS2 including my preferences. Defragged again and reinstalled. All other open and working components (Illustrator, GoLive, InDesign, etc.) but Photoshop isn't always a go
Something I find really strange is that, if the error message is on the screen that I can still see all my layer styles and actions (even if I uninstalled it twice now). Of course, as soon as I click ok on the error message everything closes and Windows says "Adobe Photoshop CS2 has stopped working. A problem caused the blocking of the program works correctly. Windows will close the issue and notify you if a solution is available. "Of course, no solution is ever offered.
Here is my system:
Laptop Dell running Windows Vista Ultimate
(Vivid RAM) memory: 4 GB
Hard drives:
C (1 real hard disk): 149 GB free: 103 GB
D & E (1 partitioned hard disk):
D: free 135: 40.6 GB
E: free 13.2: 12.6 GB
System type: 32-bit operating system
Graphics card: NVIDIA GeForce 8600 M GT
Sorry for the long post. Any help will be very appreciated!
lvdesigner wrote:
I used Photoshop CS2 since it was released
Not on Vista so!
When this does not work I uninstalled all CS2 including my preferences.
How did you "Uninstall" your preferences?
What you did may not be enough. Try to reset your preferences, as described in the FAQ.
http://forums.Adobe.com/thread/375776?TSTART=0
You must physically delete (or rename) the preference files or, if you use the Alt, Ctrl, and shift, don't forget you get a confirmation dialog box.
This resets all settings in Photoshop default.
(A complete uninstall/reinstall will not affect preferences and a corrupt file it can be the cause of the problem.)
-
HP SUPPORT Solution Center does not open. Get the parse error...
I have a HP Pavilion dm4 and HP J6480 printer.
When I try to open the HP Solution Center I get the following error message - "error Parsing file C:\Program Files (x 86) \HP\Digital Imaging\bin\hpqsloc\1033.xml".
I tried to reinstall from the original disk from HP. It works not - says my system (Windows 7-64 bit) is not supported. But it worked a couple of years ago, when I did first install it.
I tried to download and reinstall the drivers for my printer. It does not work.
I tried to uninstall HP Solution Center, but it wouldn't uninstall.
I tried to rename hpqsloc to hpqsloc.old and copied the file from my computer of wives to mine. It does not work.
I tried to copy the entire file digital image from his computer to mine. It does not work.
I assumed that the simplest solution would be to uninstall and reinstall but no luck
"" "Frustrated - HELP. '" Thank you!!
all right you have the software CD if so
the CD opened by a right click on the CD icon and select open
Then look for the folder named UTIL
Then open CCC
Then look for the uninstall_L3.bat doulble click on it
you will be asked for your permission can be several times
and you will see a black screen, then it will ask you to restart your computer
now, try to install the software and it will work... good luck
-
CS6 Master Collection does not open due to the window of 'renew your membership' stupid
Hey guys!
My master collection adobe CS6 apps won't open the period! It keeps telling me to renew my subscription when I bought the collection in 2012.
I also had the creative cloud adobe for about 2 years, but recently, I have it expired because I'm no longer a college student andi'm not paying $699 / year
Receive canusedmy CS6 master collection free so far. Can someone tell me how to solve this problem of pop with my CS6 Master collection? I need
Tocomplete projects myself! I think that creative cloud if losttheir mind theirgoing make me pay more money for something I paid for 2012
I suggest to uninstall and reinstall CS6 after the cancellation of a creative cloud membership.
Please see this thread for more information: https://forums.adobe.com/thread/1584746
-
My first pro does not open. Other applications downloaded in CC work.
Hello
My first pro does not open, this is the only application in CC which makes it. How can I get to if open, I need it for a business project.
Thank you
CATIEI see only a Program files. This allows me to believe that your machine is 32-bit.
First will not appear on a 32-bit computer. It must be a 64-bit computer.
-
Adobe Premiere Pro does not download after purchase.
Adobe Premiere Pro does not download after purchase. When I open it, it still asks if I want to continue my trial.
The trail ended, and he said I had to buy it (even though I already have).
But I just called Adobe (800) 833-6687 and they were able to help. I had to leave my name and number and they called me in half an hour. It's something they personally have to do on your computer. For me, I had to share my screen with them and they started to understand what the problem is. Before I knew it, it was on! I would only give them a call and they will help out you.
I hope this helps.
-
Safari does not open due to many redirects. How can I fix it?
Safari does not open due to many redirects. How can I fix it?
Open Safari while holding the Alt (option) key,
When open, on the Safari menu: "clear history...". "(all clear);
check if your home page is not changed: if, together again.
After doing this, quit Safari (in the menu), restart the mac.
-
RealPlayer does not open due to missing file MSVCP90.dll
I try to open realplayer and every time I get the same error message: Realplayer does not open due to missing file MSVCP90.dll. I tried to uninstall and reinstall a clean version and it's the same result every time! What I am doing wrong? How can I solve this problem? I have a laptop HP 1030NR which uses xp edition sp3 family. Can anyone offer any suggestions?
The problem is that RealPlayer needs pieces of Visual Studio/Visual C++ libraries and that is not finding them on your system. You do not have to install all this junk - just distribution (like MSVCP90.dll) files.
You can look in Add/Remove programs and see what Microsoft Visual C++ redistributes you have installed right now (you can have none). I installed them in 2005. You may have none or more installed.
I would like to download the latest Package Microsoft Visual C++ 2010 redistributable and install it from here:
http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=5555
Reboot and see if RealPlayer is happy now.
-
INSTALLATION ON A HP TOUCHSMART 600-1390. REINSTALLING THE SOFTWARE TWICE WITHOUT RUNNING ANTIVIRUS SOFTWARE. FOLLOW-UP INSTALLATION OF COREL FIXED ALL. COMPLETELY UNINSTALLED BY INSTRUCTION OF COREL THROUGH THE REGISTRY, ETC. AT THROUGH TROUBLESHOOTING IN WINDOWS 7, PROGRAM OPENS SIMPLY CANNOT.
Hello Denise101,
That you get error messages when Paintshop Pro does not open?
What is a compatible version of Paintshop Pro with Windows 7? Click on here for a link to the Windows Compatibility Center 7
If the program is not compatible, then you try to install and run the program in compatibility mode.Use the following steps:
(1) right click on the program
2) click Properties
3) click on the Compatibility tab
(4) select run this program in compatibility mode and select Windows Vista or other operating system, the program has been run successfully.
Check out the link here: make sure to run older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.
If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.
I hope this helps.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
Adobe Reader does not open due to a problem - Mac, not PC
"Adobe Reader does not open due to a problem.
Check with the developer to make sure that Adobe Reader works with this version of Mac OS X. You may need to reinstall the application. Don't forget to install the updates that are available for the application and OS X.
Click report to display more detailed information and send a report to Apple. »
------------------------------------------------------------------------------------------ ----
20/09/2014: had the Mavericks for ~ 1 month. Acrobat Reader from Adobe work very well.
OS X Got notice of Acrobat update 10.9.4. I did and it could not be updated and got the above message! V. 10.1.12. I searched and found Acrobat v. 11.0.07, I trashed/uninstalled Adobe Reader 10. app & also trashed; Adobe Acrobat.com.app folder.
I D/L new software Adobe Acrobat Reader v. 11.0.07. It worked fine!
Then I upgraded OS X in v. 10.9.5. new software Adobe Acrobat Reader v. 11.0.07. Always worked well! Hours later, he failed to start with the error message above again!
(Crash newspapers available if necessary to solve this problem)
Now using Mac preview to open PDF files.
BTW, I clicked on 'get Info' on the reader app & see that a box has been ticked "open in 32-bit mode". Given that my Mac is 64-bit, I unchecked that box & tried again launch & same exact error.
Thank you!
Hi Iconoclastmac,
Please try unistalling Adobe Reader and system cleaning by the following steps:
1. go to/Applications/Adobe Reader.app. Drag and drop this app in the trash.
2. go to the Internet plug-ins present in the System/Library/Internet Plug-Ins library - / and put the following in the Trash:
(a) / Library/Internet Plug-Ins/AdobePDFViewer.plugin
(b) / Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
3. go to/Library/Application Support / Adobe and move the following files to the Trash:
(a) / Library/Application Support/Adobe/Reader
(b) / Library/Application Support/Adobe/HelpCfg
4. go to /Library/Preferences/com.adobe.acrobat.pdfviewer.plist and place this plist in the trash.
Restart your Mac.Try install Adobe Reader ftp://ftp.adobe.com/pub/adobe/reader/mac/11.x/11.0.09/en_US/AdbeRdr11009_en_US.dmg 11.0.09
Maybe you are looking for
-
What is the professional solution for convert mov FCP x wmv windows media player files. I feel like Miss me something obvious, since all the Google answers are from '10' 08.
-
How do I change to "newtab.url"?
When I click to a new tab in the browser, it loads "search.conduit.com. It is in the variable 'newtab.url '. I would like to get rid of search.conduit. I have read for existing material aid but stilldo not understand how to change newtab.url.
-
9.2.1 and Apple pay
Updated my 6s in 9.2.1 this morning. Later in the day, I tried to use Apple pay to a place where he had previously worked at Marvel (Walgreens), and the loyalty and credit card failed. After that, I have it turned off and restarted... but also noti
-
I have an old hp all in one printer and my sister has picked up a new, I put it to her and he got together with wifi and my smart phone. Research on the characteristics, I discovered eprint, I don't know if it will work for me because it doesent give
-
Family XP Edition using