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• Export Audio Captivate, importing to 9 presenter does not load the published file.

  Hi all

  Quick back-story. We bought a subscription to Captive when they announced HTML5 support, but due to lack of devices supported, we also bought a subscription to the presenter who has a mobile app. Some of our content have been created using Captivate now these projects had voice over I had to export and rename audio files to associate with the correct slide. I went ahead and manually imported each individual audio file to the correct slide in the PowerPoint presentation.

  My problem now is when I publish the PowerPoint (2007) with 9 to present project does not charge that he has just the rotation he arrow. For some reason any the project works in "Preview" mode, but not when it is published. Is there a way to find the path where are stored the cache preview files?

  Any help would be greatly appreciated.

  Hi Jerry,

  Please check the following settings:

  GoTo Adobe Presenter > quiz > Manage > Reporting

  Make sure that AICC is not enabled.

  If the AICC report is enabled, it will not play in Destop mode.  Please disable the AiCC.

  If this isn't the case then plase share you sample file for me to [email protected] and will try to solve your problem as soon as possible.

  Thank you

  Sunil

  Adobe Presenter Engg team

• Satellite A215 S6816 won't mode BIOS and Windows does not load

  Hello

  I'm helping a friend to determine what the problem could be on his laptop satellite A215 - S6816 Windows does not load on start up and it says "press F2 for Setup, press F12 for the boot device selection menu" but niether one of these options works no matter what I do.

  I tried them on start up but nothing happens. It will be not just to enter mode BIOS or the menu. It will say please wait or entering the menue, but yet again, nothing happens.
  What else can I try to enter the menu, either to get the system to get windows to load? This could be a motherboard problem? Hard drive problem?

  Thanks in advance.

  Hello

  If you are unable to access the BIOS, or to load the Windows operating system, and then a serious hardware problem is present.
  Eventually he s a motherboard related question that means it could be a faulty motherboard or just a small part of the motherboard as a ROM chip for example.
  I doubt this can be fixed without help the ASP.

  There is thus only one real solution. go to ASP. Guys must verify the simple parts to determine what part is affected.

  Good luck

• Windows defender does not load and cannot download Adobe flash player

  I think I have a security problem with windows defender, because it does not load. In addition, a file I have download must have the permissions of the administrator to continue, which was also changed and I had checked him to ask permission. For this reason, I can't download adobe reader. It has an error that keeps coming back whenever I try to download it, and after I executed the file, he's just in a display type of backup file, where it was downloaded, but it will not work on the second stage, when you need the permission of an administrator. I has not yet come. Can someone tell me what to do?

  "It is said that I need adobe flash player.

  Download and run the Flash Player uninstaller program.

  http://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html

  Then download and install Flash Player; After unchecking installing Chrome and Google toolbar option:

  http://get.Adobe.com/flashplayer/?promoid=BUIGP

  If the problem persists, you may want to ask in the Forums of community Flash Player:

  http://forums.Adobe.com/community/flashplayer

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  I have the fire threat and no other protection against the virus.

  Malware to disable your firewall and your safety programs.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  See you soon.

• Vista OS does not load. I tried booting and the load screen bar continues to work without success. When you run the start he stops to c:\windows\system 32\cmd.exe that I don't want to lose my files so I have not reinstalled. Any suggestions?

  Vista OS does not load.  I tried booting and the load screen bar continues to work without success.  When you run the start he stops to c:\windows\system 32\cmd.exe that I don't want to lose my files so I have not reinstalled.  Any suggestions?

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery, if/before you reinstall:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  See you soon.

  Mick Murphy - Microsoft partner

• BlackBerry Smartphones 8830 battery does not load

  8830 does not load even after 12 hours of charging.  I can't find new battery in any store, I tried Verizon, Best Buy and Radio Shack.  Any ideas?

  I saw at BestBuy, maybe not your battery.

  You can buy another battery to another carrier, Tmobile or ATT as well.

  Get the 88XX - green (lime) (C - X_2) - 900mAh<--is that="" the="" color="" of="" your="" present="">

• Why Safary does not load the content of pages?

  Why Safary does not load the content of pages? I mean, when I hover over the places where should be the content, he is always showing the "redirect to: [email protected]/" lower left. My Safari is 9.5 and worked fine until Safe Fimder Virus get inside my computer. Mozilla Firefox is a bit slower. If someone could give me an idea on how to deal with it, I would be happy.

  Sorry if my English is not good, I am a Brazilian who is still learning English

  Your English is very good!

  Redirects are usually due to adware or malware.

  Download the run MalwareBytes.

  It of free and takes only a minute or two. Which should remove all adware and malicious software on your Mac.

• Updated my iPhone6 to ios10 and now my battery heats up and does not load

  Updated my iPhone6 to ios10 and now my battery heats up and does not load

  I have never experienced this with another iPhone or iOS version

  Of course, it's a problem because I use my phone all day

  What troubleshooting steps have been taken so far?

  Have you completed a reboot, reset or restore such as recommended by Apple?

  Best,

  GDG

• My charger Apple Watch emits a ticking sound and does not load?

  The round magnetic disc at the end of my charging cable is a "ticking" or clicking sound which seems to be the rhythm of a clock. He has recently begun and did not charge the watch. I tried to connect the cable to the USB port on the MacBook Pro rather than on the wall, but still, he clicks on and does not load. Is my favorite charger?

  Hello

  I suggest you contact Apple Support (mail service may be available) or make a Genius Bar reservation in one goal of your Apple Watch and cable magnetic charge verified and, if recommended by Apple, repaired / replaced (whether under warranty, if it qualifies, or via the chargeable repair service):

  • Contact - Support official Apple
  • https://Twitter.com/applesupport
  • http://www.Apple.com/retail/Geniusbar/

  To check your warranty status (the serial number is on the back of your watch):

  • https://checkcoverage.Apple.com

• Safari for Mac OS does not load certain pages

  After upgrading to Mac OS on my Mac Mini (end of 2011), everything seems to work properly. I rebooted the Mini just to be on the safe side. Everything went well. It was Tuesday night.

  Thursday morning, the first opportunity, I get to mess with it, I opened Safari, try to connect to my router Asus RT-N66U (with the latest firmware), but somehow Safari doesn't seem to like https, nor does it like .asp pages. Here is a screenshot of what's on my Mac Mini Safari:

  

  I then decided to download Google Chrome. I installed (never had on this Mac Mini), but the page works perfectly and quickly.

  I have reset everything I could on Safari, including clear them cache, clear history, tried the developer mode (no matter WHICH mode in there still gives the same results)... on the cable connections and wireless. Chrome works without a hitch, as Safari before Tuesday. Now, nothing...

  ... However some pages such as Google.com or Apple.com loading properly. I haven't checked if there are applets missing in the back or a dark rendering problem.

  Any ideas how to solve this problem? (I'll use Chrome until it is.)

  Safari - no support for third-party modules can cause Safari to suddenly quit, or have performance problems

  Safari does not load a page or webpage elements are missing

  Safari / other browsers - Web site does not

• Since Apple ridiculously decided to abandon the center of games tab of my friends in the game does not load automatically and I have to go to GC and click the circle of friends so he could load, MORE I wonder constantly if I want to use my game stored loc

  Since Apple decided to abandon the center of games tab of my friends in the game does not load automatically and I have to go to GC icon and tap the circle of friends so he could load several times, MORE we continue to request if I want to use my game stored locally or my stored GC game. I refuse to install iOS 10, because it means of course I won't be able to manually load the tab my friends and my losing my game completely. How can I fix it? Remove the Center game is the worst thing that Apple could have done, in my humble OPINION.

  You will not lose your game entirely. I have several games of game Center, and they work fine. And I understand the developer of a game that this game center continues to store the backup of your game.

  It's just that now friending is handled via the interface of the game. The only options that you have in iOS10 is to go to the settings panel in / log out of game center or remove all friends. And none of the games I play has updated so I can see how their friending works with iOS10.

  Beyond providing the basic interface, Apple seems to have turned all aspects of the social game on the games themselves.

  If you want to make Apple know how you feel, you can leave your comments via this form

  http://www.Apple.com/feedback/

• iMovie does not load...

  iMovie 10.1.1 gets stuck and does not load.  I have to force it to quit.  It seems trying to load an old movie I don't want to change.  How can I prevent this from happening so he could load with a clean slate?

  Hold the SHIFT key when you launch the app.

• Google earth does not load

  A recent update to google earth means now that it does not load on my Apple Mac (OS El Capitan version 10.11.6). Ideas for something simple as this seems to be a big problem to read the support section.

  I tried to go back to older versions of the Earth, which worked well, but cannot get them to load up to now either.

  Think its something to do with the option to connect to the Earth, but it crashes before I even get to do and creates a massive error report.

  Thank you very much

  Not sure what you mean by 'recent '. Just looked at today and it is the same version from 20/05/2015. Works for me on OSX 10.11.6.

• My firefox does not load and I tried everything. What should I do?

  Hi, here's the problem somehow an hour ago my firefox just stopped working, it does not load any page, all I have is a blank page and the signal that firefox loads, no errors, no nothing. I tried the steps detailed here:

  https://support.Mozilla.org/en-us/KB/Firefox-cant-load-websites-other-browsers-can

  Did not work.

  Also, I thought first of all a problem of the internet, because the pages worked very well a momment and the other nothing worked, I called call support my Internet access provider and we did an uninstall of root of firefox, that didn't work either, we also checked the ports to Skype to see if the traffic was slowing down Firefox , but this isn't that.

  Can you help me?

  Thank you!

  It was very good work. Play well.
  Please report your last post as solved while others will know.

• Firefox does not load with a certain wifi

  So I have this problem, Firefox does not load when I connect with a wifi but when I change my connection to different wifi, that's going to walk again.
  even if the first wifi works fine on my computer because I can connect to the internet with another browser.

  Many programs can "phone home" for the updates and such.
  These work yet?

  Type of topic: preferences #advanced< enter > in the address bar.

  Under Advanced, select network.
  Search for configure how Firefox connects and then press the settings button.
  If you use a proxy server, make sure that these settings are correct. If there is no
  proxy, first use No. Proxy. If there is a problem, then try Proxy system.

  Some problems occurs when your Internet security program has been implemented.
  trust the previous version of Firefox, but not more acknowledges your
  update as being approved. Now how do I solve the problem: to allow
  Firefox to connect to the Internet

  • Make sure your Internet security software is up-to-date (for example, you are using the latest version).
  • Delete Firefox to list your program of programs approved or recognized. For detailed instructions, see

  Configure the firewall so that Firefox can access the Internet. {web link}