Satellite A215 S6816 won't mode BIOS and Windows does not load

Hello

I'm helping a friend to determine what the problem could be on his laptop satellite A215 - S6816 Windows does not load on start up and it says "press F2 for Setup, press F12 for the boot device selection menu" but niether one of these options works no matter what I do.

I tried them on start up but nothing happens. It will be not just to enter mode BIOS or the menu. It will say please wait or entering the menue, but yet again, nothing happens.
What else can I try to enter the menu, either to get the system to get windows to load? This could be a motherboard problem? Hard drive problem?

Thanks in advance.

Hello

If you are unable to access the BIOS, or to load the Windows operating system, and then a serious hardware problem is present.
Eventually he s a motherboard related question that means it could be a faulty motherboard or just a small part of the motherboard as a ROM chip for example.
I doubt this can be fixed without help the ASP.

There is thus only one real solution. go to ASP. Guys must verify the simple parts to determine what part is affected.

Good luck

Tags: Toshiba

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