Pressing ESC during Windows Vista startup

My mother is Windows Vista on a HP touch screen desktop computer. She hit by mistake ESC during the Windows startup process and now the computer does not start correctly. She gets either a blue or black screen, it ask to boot from another location. She tried to shut down the computer, leave it alone for a bit and then restarted, but it always returns to the same choice of screen. What she described to me, she is not in a prompt screen BACK, but she can't select C; score from upward. Any help or advice are appreciated.

Hi Eagle 6.

I suggest to perform a startup repair and check if that helps:

Startup Repair: frequently asked questions

I hope this helps.

Tags: Windows

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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