Previous versions of license

Similar Questions

• Previous versions of CC using old license CS6?

  I'm an end user on a company account (no control over applications). I requested access to the CS6 via se functionality of previous versions of our admin account, but told me that we (society) can no longer use our previous CS6 licenses.

  When someone installs CS6 via se functionality of previous versions, they use a previous license for CS6?  Or is the version of CS6 install they considered part of the CC account and falls therefore under the CC license? FYI: I removed all earlier versions of Creative Suite on my computer before installing CC so I have no trace of something else than CC on my system.

  I am unable to manage all the apps myself, so I would be able to explain this process and licensing details to our business administrator in terms they understand. Also, if there are instructions for admins to account on how to provide access to previous versions to end-users which would be very useful, because everything I can find online are the instructions for the users who can manage their own applications. Looks like a very simple process, if I did it myself, but I do not know how it looks like from the admin portal.

  Thank you for any assistance you can provide!

  Sherill

  If you install an earlier version by using the cloud, no serial number is involved

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

  -Old versions prior to the low https://helpx.adobe.com/download-install.html

  As...

  Instructions again, cloud or version https://forums.adobe.com/thread/1992717 serial number

  -a of notes on different versions of cloud and step by step on these differences

  -contains information about the separate library download which is necessary

• Hello, I do not have the 'previous version' category on my suite adobe creative cloud. I have no license and subscription.  Thank you

  Hello

  
  

  I do not have the category " " earlier version" on my suite adobe creative cloud. " I do not have license et subscription. I'm under 64-bit Windows 8.1

  
  

  Thank you

  Hi Arthurdhume_,

  The previous version option will only be visible if you have bought the creative cloud subscription.

• If I use a license of Captivate 8 upgrade to 9, I could move it to another machine or upgrading has to go on the same machine as the previous version?

  I have 8 Captivate on an old hard drive and I would get a license to upgrade to 9 but I was wondering if I could install 9 directly on the new hard drive or should I install on the old version first and then move?

  Hi Valentttine,

  Usually with the Adobe software, you can have several versions on the same machine without problem - if the prior release is maintaining your choice.

  And if you install an upgraded version on a different machine from the previous version, you must enter the serial number of the old product when you install the new software, is everything.

  Hope that helps!

• I had a previous version of items, will be my job to license with the new version number?

  I bought a new pc and I would like to install Adobe Photoshop Elements. I had bought a previous version and have a license number for this but couldn't find the original CD. Can I download the latest version and use my existing license? So far, he won't accept.

  No, the serials are version specific. Legacy versions can be obtained using this method:

  Direct download links for Adobe software

  Mylenium

• After the execution of Windows 7 for 2 years that I now have a windows message facility is illeagal. Tried to reinstall windows, but the message is cannot install a previous version

  After the execution of Windows 7 for 2 years that I now have a windows message facility is illeagal. Tried to reinstall windows, but the message is cannot install a previous version

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - M892G - 84D7W-VYVVB
  Windows product key hash: 8URszDmqchXk0nyLWXx2jditWJE =
  Windows product ID: 00359-030-0078141-85521
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {656CCD50-41C9-41C3-968E-D29BBD46AA74} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330 - 1504
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: 2.0.48.0
  OGAExec.exe signed by: Microsoft
  OGAAddin.dll signed by: Microsoft

  OGA data-->
  Office status: 100 authentic
  Microsoft Office XP Professional - 100 authentic
  OGA Version: Registered, 2.0.48.0
  Signed by: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\IEXPLORE.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {A9BF75C2-FBF3-4795-953B-E259BD0C2131}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-VYVVB00359-030-0078141-855215S-1-5-21-1580701254-2691487138-3117158855HP-Pavilion,FK484AAR-ABA m9400tAmerican Megatrends Inc.. 5.33 20081107000000.000000 + 0009CE93307018400FA04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC100100Microsoft Office XP Professional10roTAwuyn2K8JnfnZ5p70qCWUSww =54186-640-4025656-1742314 97728824C57890A

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-030-007814-01-1033-7600.0000-3102009
  Installation ID: 010516027730660442597094592351394511091775644602024082
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: VYVVB
  License status: licensed
  Remaining Windows rearm count: 5
  Trust time: 10-02-2012 17:32:36

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 10:1:2012 07:16
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID of Hash: LAAAAAEAAAABAAEAAQABAAAAAgABAAEA6GFOQjaxCJyw9OJsCMr4P8RozDE =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us
  ----------------------
  Have you installed a new hardware or software since you started facing this problem?

  Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

  What Antivirus utility you installed?

  What's your date and time correct?

• I bought a pc that has win7 ultimate installed... updated ive made a new installation of a new ssd, don't know what previous version of windows was on the system before

  How do ifind what version of windows I had before it has been upgraded to win 7 ultimate? I have had this for 1 year (bought secondhand) no probs, just updated my pc and installed a new and it does not accept the cd key? If it wasn't authentic I questions since I use first, so why question now?

  Please help as I can't be bothered giving microsoft £130 for the inconvenience
  I just go through the most popular versions and see if I have the chance? or are there easier ways to detect previous versions?
  Thank you

  The only way to know is to contact the original owner or check the chassis of the machine to see if there is a certificate of Authenticity sticker attached to it. It will identify which edition an original version of Windows is preinstalled on the machine:

  COA certificate of authenticity:

  http://www.Microsoft.com/howtotell/content.aspx?PG=COA

  If you do not, you may have to invest in a full version license.

• Good night bought a pack and your lightroom photoshop lightroom price 12,90 EUR has been scaricoto, photoshop, because I just downloaded the trial version? I thought it was all inclusive! like the previous version. The version I had before that I do n

  Good night bought a pack and your lightroom photoshop lightroom price 12,90 EUR has been scaricoto, photoshop, because I just downloaded the trial version? I thought it was all inclusive! like the previous version. The version I had before that I do not know why it stopped working... you know the answer? Thank you

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Previous version serial number is do not qualify

  I started with cs2 for windows then still cs3 for windows, then an update to cs5, and at this point, I've changed the license from windows to mac. Now, my old mac dropped on me, bought a replacement (also mac) attempted to move the replacement computer for cs5, cs5 series number is accepted without problem, but because it was an upgrade, it asked that the serial numbers for the previous versions, and it is where I come to a dead end, the serial number of the previous full version cs2 is not be accepted do not know if because at the time, it was always version of windows. Clues on how to get around?

  Thank you

  Alberto

  Try this serial number cs2, l http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm

• Can I keep the files from previous Versions of Application Adobe?

  Hi all.  I agree with the creative cloud but I have still several previous versions of Adobe and applications files on my MAC that I don't know what / has to do with.  Three thoughts come to mind: 1) I think that some older files can still be useful even if I now use the CC apps (with the exception of Encore CS6), 2) I wonder if some files may be necessary for CC apps "still work properly", and 3) I don't know there must be files/applications that are simply too much space on my disk to the operating system (OS) that I can remove.  Here's what I think I do: 1) is a 'global' plan to clean my hardware necessary or unwanted OS disk and 2) to determine the specific measures to be taken for each CC application that I use.  I work mainly with first Pro CC, CC of Photoshop, after effects CC and Encore CS6.  If I knew what I was looking at and what he does, then I think that I could come up with a plan to keep all the 'good' things all too clean my OS drive.  That being said, I enclose below a few pictures of my computer specs, some of Adobe products on my OS and some notes to go with the pictures.  Anyone has any idea where I should start, please?  Thanks to all those who provide their thoughts.

  

  Hello

  I agree with the creative cloud but I have still several previous versions of Adobe and applications files on my MAC that I don't know what / has to do with.

  If you use is no longer, it is safe to remove them.

  ((1) I think that some older files may still be useful even if I now use the CC apps (with the exception of Encore CS6), 2) I wonder if some files may be required for CC apps "still work correctly.

  All versions of Adobe apps are independent and can work even when previous versions are deleted. That said, the new versions work correctly without their previous versions.

  NOTE: Keeping of Premiere Pro CS6 installed for Encore CS6 works correctly (to avoid licensing issues)

  (3) I don't know there must be files/applications that are simply too much space on my disk to the operating system (OS) that I can remove.

  Yes, you're right. You will gain disk space to uninstall previous versions

  Identifying the specific measures to be taken for each CC application that I use.  I work mainly with first Pro CC, CC of Photoshop, after effects CC and Encore CS6.  If I knew what I was looking at and what he does, then I think that I could come up with a plan to keep all the 'good' things all as cleaning my OSdrive.

  First, check all your project files created using previous versions of Adobe applications. Then use the Adobe CC cleaning tool to remove all previous versions: Adobe Creative cloud cleaning tool

  

  Do not move all the folders between old - new versions. Using the CC cleanup tool will remove apps with their respective folders, if you do not have to worry about them.

  NOTE: be sure to check with the manufacturer of plugin for 3rd party plugins

  

  You don't have to move all the files to your versions prior to the CC version. [Check with manufacturers of plugin if you have installed the plug-ins]  And uninstalling previous versions will not have a negative impact on the CC versions.

  I hope this helps.

  Kind regards

  Regalo

• Previous version of adobe is not available

  Hello

  Get into trouble.

  Tried to load Adobe Acrobat STD DC and get a window appears asking a previous version. I have a new W7 machine... There is no earlier versions.

  I tried to upgrade to pro by mistake, but this version has been removed. I spoke in the chat with an agent for Adobe and I have the license key for the Standard version. SO, I downloaded and installed, but still get the window "upgrade" asking a previous version and the license key for this version.

  Any help would be appreciated.

  Hello

  This link may help: error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

  Kind regards

  Sheena

• Lightroom 6.2.1 - malfunctions - Downgrade to the previous version

  Hello

  Unfortunately, and despite the very good advice... I updated Lightroom to the 6.2.1 version on my MacBook (OS X Yosemite 10.10.5).)

  My photos are stored on an external hard drive, and I still create views Dynamics ("unpleasant Dynamics') when imported into LR.

  The first time I tried to work with external hard drive disconnected, LR had not be able to load the images.

  Then I connected the hard drive again, and LR, I understand, didn't have to recreate all the links to original images (sources)... or lay had created links to the mobile app?

  Anyway, it took two days before I can view the photos in a uniform way. Meanwhile, LR has indicated it has been updated data and information displayed are a mixture of inconsistent information (for example, the image was not in the selected directory, and the legend was a mixture between the wrong directory and false drawing...).

  It seems to be resolved almost... except that the display on a picture of a directory (menu library or development) is very long... and even does not at all: photos of the selected directory are displayed at the bottom of the screen (in the ' film'), but the selected directory is not underlined in the navigation, and the displayed image is to another directory.

  Thanks to Adobe!

  Does anyone has the same problems?

  I would go back to the previous version: How can I do?

  Adobe support shows how to uninstall an application CC... (using the CC menu)... but nothing about request LR6 (license).

  And telephone support is only available for applications of the CC... Thanks Adobe...

  Could someone help me?

  I thank in advance and forgive my English.

  Daniel.

  
  

  Use this guide if you want to restore: https://helpx.adobe.com/lightroom/kb/roll-back-to-prior-update.html

• end of my trial period for 2015 indesign and illustrator and my previous versions disappeared, and when I click to see older versions of platforms is not there, how do they return?

  end of my trial period for 2015 indesign and illustrator and my previous versions disappeared, and when I click to see older versions of platforms is not there, how do they return?

  I paid for a 12 month license, if that's what you're asking.

• If I purchase a single subscription will app I have access to previous versions?

  On behalf of some of our customers who have not been able to get confirmation on this - if they buy a license only app for InCopy will be able to download and install InCopy CS6, CC and CC 2014 - as well as the latest version?

  Thanks for any help in advance, we will have a hard time getting a straight answer.

  Hi, just an update to this since we have things actually finally tested on our end by purchasing a subscription unique app.

  In the case of some of our customers, it is necessary to use the CS6 or CC these options are not available because them does not list the option "view previous versions". It may be a good idea to make this clearer, because it is difficult to decipher the information displayed. In our case, we have a lot of users who simply need InCopy and have no need for the rest of the suite. Download the trial version from the link you mentioned won't work for them unfortunately.

• Installation level - previous version installed necessary?

  I bought VMware Workstation v10 upgrade.

  To install this upgrade of 515 MB file, it is necessary first to install v9?

  Or the file is usable as a new installation on a system without a previously installed Workstation?

  Sometimes, upgrades, to a previous installation, or at least the first version that was purchased.

  Thank you

  =

  Nope, each version installer will be uninstall any earlier version, if it still exists.  The installation program does not check the previous version for any other reason.  The only difference was the cost thank you licenses/workstation.