printer says no paper when trying to print
original title: computer / printer
I have a printer HP office jet 6500. Evertime I try to print something the computer tells me it is out of paper but is not, and the printer is fine. How can I solve this problem?
You should post this in http://answers.microsoft.com/en-us/windows/forum/hardware. This forum is for posting comments on the Microsoft Answers website.
Contact HP. The printer says the PC that it is paper. I know will say you, that is fine, but this probably isn't. You could test, however, by connecting on another PC and see if the behavior is different.
Tags: Windows
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Hi all.
I'm really sorry to post this question, I must have read 100 other threads on this topic, but none of the solutions seem to work for me.
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I have a real dislike for Norton / products McAfee and there is none of these on the laptop. We will install Comodo Internet Security, Eusing Registry Cleaner, Spybot S & D and Spyware Blaster as soon as the wireless is configured and that the Windows Firewall is disabled.
We also have many turns of the spin off the coast and laptops, etc. and deactivation and activation of the adapter.
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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\Adrian>ipconfig/all
Windows IP configuration
Name of the host...: Adrian-laptop
Primary Dns suffix...:
Node... type: hybrid
Active... IP routing: No.
Active... proxy WINS: No.Wireless Network Connection 2 wireless LAN adapter:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft Virtual WiFi Miniport adapt
Physical address.... : 78-E4-00-D1-5F-6A
DHCP active...: Yes
Autoconfiguration enabled...: YesWireless network connection Wireless LAN adapter:
The connection-specific DNS suffix. :
... Description: Broadcom 4313 802.11b/g/n
Physical address.... : 78-E4-00-D1-5F-6A
DHCP active...: Yes
Autoconfiguration enabled...: Yes
Address IPv6 local link...: fe80::30fd:c01f:ab28:fbf9% 13 (Preferred)
IPv4 address: 192.168.1.3 (Preferred)
... Subnet mask: 255.255.255.0.
Lease obtained...: 13 August 2012 09:16:54
End of the lease...: August 14, 2012 09:56:23
... Default gateway. : 192.168.1.1.
DHCP server...: 192.168.1.1.
DHCPv6 IOOKING...: 360244224
DHCPv6 DUID customer...: 00-01-00-01-13-B2-5C-FD-90-FB-A6-A5-8F-73DNS servers...: 192.168.1.1.
192.168.1.1
NetBIOS over TCP/IP...: enabledTunnel adapter isatap. {09285A7E-7837-4D7B-994D-C70130D43958}:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft ISATAP adapter
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: YesCard adapt 6TO4 tunnel:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft 6to4 card
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: YesCard tunnel Local Area Connection * 15:
The connection-specific DNS suffix. :
... Description: Teredo Tunneling Pseudo-Interface
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes
IPv6 address: 2001:0:5ef5:73 b 8: 8ed:720:a3fa:1e53 (Prefer
Red)
Address IPv6 local link...: fe80::8ed:720:a3fa:1e53% 24 (Preferred)
... Default gateway. : ::
NetBIOS over TCP/IP...: disabledReusable Microsoft 6To4 tunnel map:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft 6to4 adapt #2
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: YesCard tunnel Local Area Connection * 11:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft 6to4 adapt #3
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: YesIPconfig for the Vista laptop that works wired but not when it's wireless is:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.C:\Users\Adin>ipconfig/all
Windows IP configuration
Name of the host...: Georges-PC
Primary Dns suffix...:
Node... type: hybrid
Active... IP routing: No.
Active... proxy WINS: No.Wireless network connection Wireless LAN adapter:
The connection-specific DNS suffix. :
... Description: Atheros AR5007EG Wireless Network adaptPhysical address.... : 00-1D-D9-1B-71-69
DHCP active...: Yes
Autoconfiguration enabled...: Yes
Address IPv6 local link...: fe80::78c1:cedd:291c:e44b % 11 (Preferred)
IPv4 address: 192.168.1.2 (Preferred)
... Subnet mask: 255.255.255.0.
Lease obtained...: August 13, 2012 11:28:16
End of the lease...: August 14, 2012 11:28:16
... Default gateway. : 192.168.1.1.
DHCP server...: 192.168.1.1.
DHCPv6 IOOKING...: 151002585
DNS servers...: 192.168.1.1.
192.168.1.1
NetBIOS over TCP/IP...: enabledEthernet connection to the Local network card:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Broadcom NetLink (TM) fast Ethernet
Physical address.... : 00-1B-38-5C-28-24
DHCP active...: Yes
Autoconfiguration enabled...: YesCard tunnel Local Area Connection * 6:
The connection-specific DNS suffix. :
... Description: isatap. {E409704E-A039 - 41A 8 - BEB9 - 614B6A018}
493}
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes
Address IPv6 local link...: fe80::5efe:192.168.1.2%12(Preferred)
... Default gateway. :
DNS servers...: 192.168.1.1.
192.168.1.1
NetBIOS over TCP/IP...: disabledCard tunnel Local Area Connection * 7:
The connection-specific DNS suffix. :
... Description: isatap. {CC1DD067-8D6C-4BDE-BCC8 - 13921 941
532}
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes
... Default gateway. :
NetBIOS over TCP/IP...: disabledCard tunnel Local Area Connection * 9:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Teredo Tunneling Pseudo-Interface
Physical address.... : 02-00-54-55-4E-01
DHCP active...: No.
Autoconfiguration enabled...: YesAny help or advice will be most appreciated thanks
Norton or McAfee pre-mstalled of recovery of the manufacturer media?
If so, did you uninstall it AND run the tool to remove the appropriate product manufacturer?
Download the Norton removal by https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home
Close all other programs, and then run the tool. When it is complete, reboot the machine if she wants it or not.
Download the removal of McAfee Development tool from:
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe
Click on save and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
Right-click MCPR.exe and select "Run as Administrator" to run the removal tool.
When you're finished, restart.
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