F4580 printer keeps saying 'in paper' when paper present

F4580 printer continues to say 'in paper' when present paper, tried to reintroduce the paper without result.

Hi @myk249 and welcome to the Forums of HP!

I see that you are having problems of flow.  I would like to help!

I recommend you to perform a power reset the printer. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I also suggest this paper on a "Paper jam" message for HP Officejet.  Even if the document indicates paper jam, the steps should help solve this problem.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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