Printing reports in EBS R12

Hello world

OS Linux RHEL 4.6

Our EBS R12 worked without problem for months. Today users have complained that they are unable to print all reports.
Previously, when this happens, I just restart managers simultaneously and power off, they go again. Or I have to restart all processes at the level of the Apps and DB level because they can afford to wait 5 minutes. Or worse the solution is to restart the server itself. Be that as it may, the problem has been resolved before.
But today, I have tried all of these procedures, but still reports do not print.

No idea how hard to pull of this problem? Thank you very much.

Today users have complained that they are unable to print all reports.

Any errors? Are you able to print from the OS?

Tags: Oracle Applications

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    =============

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    ==============


    [appcrp@ip-10-0-0-216 ~] $ adop-status

    Enter the password for APPS:

    Current patch ID of Session: 3

    Name of node node Type Phase status started completed elapsed

    --------------- --------------- --------------- --------------- ------------------------------ ------------------------------ ------------

    CRP2 slave FS_CLONE COMPLETED 5 November 14 03:59:33 - 04:00 November 5, 14 04:54:56 - 04:00 0:55:23

    PREPARE NOT APPLICABLE

    APPLY NOT APPLICABLE

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    CLEANING DON'T IS NOT APPLICABLE

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    Please wait...

    Done...!

    Please see

    ORA-20001: unable to set editing ORA-06512: has the jump "APPS.ad_zd" job: egosdaci.sql on the appsad_zd build (Doc ID 1989739.1)

    https://support.Oracle.com/epmos/faces/PatchDetail?RequestId=18488991&_afrLoop=191137541272365&patchId=20183051%3AR12.ego.D&_afrWindowMode=0&_adf.CTRL-State=5jicoeb2j_165

    AppsMAsti
    sharing is caring

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