printing, stopped by error message intermittently

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  Original title:

  Problem of the printer.

  I have a HP Photosmart C5100 series.  When I try to print from the computer, I get an error message to add more paper, what I have done.  I can make a copy without problem.

  Hello

  As you have already tried to add paper but printer still appears the same error message, it is possible that the printer does not detect paper.

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  Hi cjm1219,

  · What is the edition of windows that is installed on the computer?

  · What is the service pack installed?

  If you have installed Windows XP Professional edition, there is a fix that allows you to solve the problem. The fix is included in Windows XP service pack 3.

  Link to the fix: you cannot install a printer that uses a print processor in Windows Server 2003 Server or Windows XP Professional: http://support.microsoft.com/kb/906752

  To install Windows XP service pack 3 access the link below: http://www.microsoft.com/downloads/en/details.aspx?FamilyId=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en

  If you already have service pack 3 on the computer can see: you receive an error message when you try to use the Add Printer Wizard to add a printer in Windows XP: http://support.microsoft.com/kb/2410007

  With regard to:

  Samhrutha G S - Microsoft technical support.