problem activation FM on new computer

Recently, I had to buy a new computer. Previously, I had FM installed on two PC - one using Windows Vista operating system and the other using the Windows 7 operating system. The computer Vista problems and had to be reformatted the hard drive. FM has been erased from the computer at this time. I installed FM on my new computer, but get a message that I have reached the maximum number of activations and that if I don't turn it off on one of my other computers, it will stop working within 30 days. Help files say that Adobe detects when a problem like this happens and an application no longer works on a particular computer, but he has not seen it - perhaps because I couldn't get online after the crash. Who could speak, or what I can do to disable the copy located on the dead computer? Thank you.

You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

Here is a link to a page with options to help make contact:

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Adobe FrameMaker

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