Problem - cannot install Certificate

I'm trying to install the trial version creative cloud on my Mac. I get this message: cannot install the application due to a certificate problem.  The certificate does not match the certificate of the installed application, does not support upgrades of the application or is not valid.  Please contact the application author.

There is no error number

Thank you for the Julienc27025156 update.  This means that you are able to connect to the activation successfully servers.

201 error indicates that the download has been started but interrupted or packages were damaged.  When several attempts were unsuccessful 201 error may occur.

Details about errors must be contained in the DLM.log file.  For more information on how to locate and check the file DLM.log see troubleshoot Adobe Creative Cloud installation problems with the log files .  I recommend you to provide the log file to your network administrator, they allow to check the address that fail are configured correctly on your network.

Tags: Adobe

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