Problem connecting client server of lookout

I really need help here.  We have two configuration of LookOut servers as primary and secondary.  I replaced both of them recently with a newer Dell T7500 workstation.  First of all, I've renamed the former secondary server EBWP5 EBWP5_Old.  The LookOut is uninstalled from the server.  Next, I added a new workstation with the name of EBWP5.  I installed LookOut on the new secondary server, enabled and then closed LookOut on our old primary EBWP4 server process.  Our intelligence process loader loaded the server on our new fine secondary server process.  Our client machines began to get data to the new server without any problems.  Now, I turned my attention to the former primary server.  Repeat the same procedure: renamed old backend EBWP5_Old, uninstalled LookOut, named the new workstation to EBWP4 installed LookOut on the new server, active.  And this is where the problem started when I went to the new principal server, my lookout client machines to connect to the new principal server and get data.  However, it seems to me that not all data are fed to our customers.  LookOut customers get the most up-to-date data on their screens, but still some of them is not up-to-date.  Numbers on a Board move not at all; buttons and switches do not work here and there.  Strange thing is that you do nothing see X on the screen.  Return to the secondary, same thing happening until I close LookOut on the secondary; disconnect from the computer and then connect back to reopen the lookout and then start the server process, so everything works perfectly.  Curiously, I open Client connection monitor on the main server, while the school runs the server process.  I was shocked to see that our customers always connected to the primary as well as secondary education.  While the main running the process server, I see not our clients connect to secondary education in the customer login screen.  What could wrong here?  At the moment I left the secondary server that serves the data to our clients, but I really need to go back to the primary online too.


Tags: NI Software

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