Problem copy PC files (jpg) to 7 2801 slate

I'm trying to copy pictures from my pc on the slate by using the USB cable supplied with the unit.  It seems to connect OK, I can charge the device and I can see it in Explorer on my PC, well that Explorer does not have any content.

I can't work out how copy and paste or drag and drop files on the slate (Error Message: the device has stopped responding or is not disconnected).

I would be able to move external files / jpg on the slate?

And if so, how do I do it?

Thank you!

NB: There is a lot of available memeory, both integrated and on the 16GB SD mini I added

Hello Lucky_D, welcome to the HP support community!

I just connected my my laptop Vista64 Slate7, and the two "internal storage" and "SD card" this, together with the contents of the folder.

I copied also some .jpg in the internal storage DCIM folder.  No problemo!  (I used copy/paste).

Check something on your Slate7 - go to the app/storage of settings/USB computer

(3 blocks stacked, top right) connection and see if 'PSG' is checked.  If this is not the case, check it.  Connect it to your computer, preferably not through a hub.

Also, the SD card - do you have "mounted" card?  Go to settings/storage, then scroll down to "Mount SD card".

If you don't always win access to the memory (s), try toggling the PSG to 'camera (PTP)' then back again.

Let me know how it goes!

WyreNut

Tags: HP Tablets

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