Problem installing Adobe Acrobat Pro DC on my mac
I downloaded the trial version of Adobe Acrobat Pro DC 30 days, but when I go on install only goes about halfway through and then I get an error message: "error encountered. " Installer Acrobat encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe technical support. »
I restarted the computer and tried several times - still no luck. Since there is apparently no way to actually talk to Support Adobe, I'm here.
I hope someone can help! I want to buy it if it meets my needs.
I'm at the Mexico - don't know if that makes a difference.
Thank you!
Sarah
Acrobat DC requires either Mac OS 10.9.x or 10.10.x.
This is why it is not and can not install.
-Dov
Tags: Acrobat
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First of all, I'm sorry you had trouble. But you posted in the wrong place. This is the Adobe Connect forum, for users of Acrobat Connect Pro.
How have you lost documents? If documents have been emailed to you, you should always be able to recover again from your email. Try to launch Adobe Acrobat FIRST, then using file > open to retrieve the documents where you stored the on your computer.
Hereis a list of product licenses, but I do not think that this will help you. Try what I suggested and let me know what happened please. Good luck!
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