Problem installing adobe reader software
I'm trying to install a copy of adobe reader 9.3 software, that I downloaded from the adobe Web site, on a computer running windows xp with service pack 3 installed, but it fails and gives me an error that says:
"AdbeRdr930_en_US.exe has encountered a problem and needs to close. We are sorry for the inconvenience ".
Check the error information gives me:
"AppName: adberdr930_en_us.exe AppVer: 2.0.0.41 ModName: adberdr930_en_us.exe ModVer: 2.0.0.41 Offset: 000525c 2.
And by looking at the error in the application log that I see:
"Adberdr930_en_us.exe failed application, version 2.0.0.41, failed module adberdr930_en_us.exe, version 2.0.0.41, fault 0x000525c2 address."
I tried to get these error messages, I tried to download and install an earlier version (adobe reader 8), and I believe that I am currently with my windows updates, I ran it several times yesterday, but no luck so far.
If anyone has any help or suggestions, it would be greatly appreciated.
Thank you
Try to download the MSI installer and see if it works better:
http://ardownload.Adobe.com/pub/Adobe/Reader/Win/9.x/9.3/ENU/AdbeRdr930_en_US.msi
Tags: Acrobat
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