Problem of app store... but itunes works perfectly?

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• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• App Store does not work

  Dear Apple, personal,

  My App Store does not work. I'm not sure but I think since I upgraded my iOS version 9.3 the App Store has stopped working. I mean I tried to download several apps and their icons still display the word "pending"... It doesn't matter if I'm with a Wi - fi or cellular... It just doesn't... I have an iPhone 6 (bought on March 2016 in Houston - TX). Please, help me to solve this problem. Thank you very much. Paola Pereira.

  Have you ever tried to force restart the phone after the update into the button sleep and home for 10 seconds, until the Apple logo comes back again?

  You won't lose data, but force the reboot can cure some problems after installing new software or applications.

  Also try logging out of your account in the settings/iTunes and AppStore, reboot the phone and you log in again.

  In the event that you have implemented in settings/general/Restrictions of restrictions, turn them off and try again to update or download your applications.

• Recently I connect to the net via hspa(3g) on windows 8 and try to download the apps store but stuck at 0% and if stucks to waiting for a break.

  I installed the Windows 8 32-bit operating system on my laptop.

  Recently I connect to the net via hspa(3g) on windows 8 and try to download the apps store but stuck at 0% and if stucks to waiting for a break.
  updates are available, when I install the updates, repeatedly paused at any time.
  I left it for download for hours, to no avail.
  I would like to say that my windows is activated and my laptop have win8 and double windows win7.
  I found the result in microsoft technical support by restarting the update through cmd, but in its service also not worked.
  Please help me in this topic, there are lots of apps in the store that I want to download but can not download.
  Please help................................................................
  Thanks in advance
  Original title: Apps are not download

  Hi imran,.

  I solve my problem of the post of the same problem. There is the correct method, i.e.
  By pressing win + w, then typing troubleshooting and choosing the troubleshooting in the windows updates.
  Then he fix something and fix my problem.
  Thnak you for taking interest in my problem.

• updates to iOS app show filled in the App Store but not apps actually updates

  There's something strange happening very recently with the app on my iPhone and iPad updates. Two of them are on the latest version of iOS (9.3.2). Apps would show that they are updated in the App Store, but they are actually not updated. This is the second time that this has happened and I am writing this message I try to solve problems. The first time it happened I had to remove the app and reinstall it. I'm going...

  1. I opened the App Store.
  2. Press update of all.
  3. I saw the download of updates and the finish.
  4. Open the button is appeared next to the application in the list of updates.

  The problem:

  1. Applications will not open by typing open the button next to them.
  2. I went to the home screen and the applications in question are darker color.
  3. I typed on these applications and they changed the "Loading"... "which means that they have not actually completed the setting to.
  4. The apps started to download it again.
  5. Applications is is stuck in download.
  6. I turned both devices power off, then turn it back on.
  7. On my iPad: apps started to redownload and completed. Applications are now open.
  8. On my iPhone: applications made "Waiting."... "then"Loading"... "and have not finished downloading.

  I'll post this and continue to wait for applications to download. I don't want to remove them and reinstall because they are multiple applications I would you connect again and synchronizes again that I find annoying. I'll try to update this post after the completed download apps, if they end up actually or if I'll end up resettlement.

  I posted this at 09:00. It is now 16:45, and only one of the applications is completely downloaded. It is not a problem with the internet, because I can stream movies very well. Another application that has been "updated" this morning went dark. I typed it and it has been "Waiting."... "for 10 minutes now.

• App store showing iTunes store instead

  Hello

  So I went recently to update one of the apps on my Mac, I clicked on the App Store, but when I go there it continues to show that the iTunes store or some parts of it just come up completely blank.

  I added a few screenshots on what each party shows on the App Store.

  I tried to reinstall the OS without effect and I don't have back ups to try to restore from.

  Thank you.

  Try clicking on the update on the top menu, and then run the update

  

• Some time ago I bought Photoshop Elements in the apple App Store. I worked well. Now, if I try to start the application I get the message "Please do not run this application within this application package. On the other hand, it please launch Adobe Photos

  Some time ago I bought Photoshop Elements in the apple App Store. I worked well. Now, if I try to start the application I get the message "Please do not run this application within this application package. "Instead, please run Adobe Photoshop elements 13 of your Application folder. I tried this but it does not work. What to do to run the program?

  Follow these steps, Editor does not start | Mac App Store version

• Where is my application App Store and iTunes? !!! Since the upgrade to 9.2.1 both on my ipad

  Since the iPad iOS 9.2.1 upgrade my App Store won't open/function and cannot find iTunes, only iTunes U. WHATS UP?

  For iTunes, if you do not find the app Store in iTunes then you hide it via settings > general > Restrictions?

  To the App Store, that have you tried to see if that fixes it for example you have:

  -logged on and your account

  -closed the app from the App Store via the taskbar of the iPad

  -do a soft-reset/reboot of the iPad

  (I asked for your message to be moved to use iPad forum, where you have posted is for questions about iTunes on a Mac).

• How can I access the App Store from iTunes on my laptop?  (NOT my phone).

  How can I access the App Store from iTunes on my laptop?  (NOT my phone).

  Hello

  In iTunes, click on the Apps icon on the top left and an "App Store" button will show more to the right.

• I have a new iPaD Pro.  In the App Store and iTunes there my husband ID, how can I change that to mine

  I have a new iPaD Pro.  In the App Store and iTunes there my husband ID, how can I change this to mine as a parameter by default when I click on her I D to change it, it goes to my ID.  I have the settings of cloud to my default ID

  You can log in to an account by tapping the settings id > iTunes & App Store and then type "logout" on the context menu, and you can then login with your account

  If you have one of the apps to your husband on the iPad, then they will be linked to its id, as well as their account will be able to download updates of its apps

• Cannot connect to the App Store, but can connect to iTunes

  Hello

  I just bought my 2011 macbook pro model and tent put up however when I log in my details for identification for apple Apple store the Dungeon of the wheel rotates forever beside the details of the account and the next screen is not coming. I skipped the whole upward and opened the Mac operating system and tried to open a session on apple store directly, but always the same wheel turns in an interesting way, I can connect to iTunes. What is the problem with my macbook?

  Thank you

  Firat

  Note: I checked the internet connection and the software updates, and there is no problem with them.

  I'm having a similar problem. The App Store icon shows that there is an update but when I open App Store I get the spinning wheel but nothing else. Any category I click (features, Top Charts, updates, etc.) I get the same. Help of the App Store is the same. I have not had problems before. This is on a Mac Mini (mid 2011) 10.11.3 running. App Store says Version 2.1 (459). Everything else seems to work very well. Anyone have any ideas?

• My itunes store flashes but itunes works well - how should I do?

  When I connect to my itunes it works fine but when I go to itunes store in the music tab, it starts flashing and doesn't seem to stop.  I can navigate to other pages on the itunes store and it works fine but the home page flashes.  I tried on another computer and the homepage is not do so I guess its something wrong with this computer or this version (I had no such problem and then I updated my software today and it started).  Help...

  Temporary solution: on screens high resolution more than 2048 pixels wide, the iTunes window should be reduced to a smaller size.  Do not run maximized.  Reduce the iTunes window until the store renders correctly.

  This seems to be a rendering problem with higher resolution monitors.

  My current resolution is 2560 x 1440, Windows 10 Pro, iTunes 12.3.2.35.  iTunes Store and the new tab will correctly display up to a resolution of about 2048 pixels wide iTunes. Something more broad than, the windows starts to go crazy.

  I think it has to do with the selections of 'Featured' album and artist at the top of the browser.  I think that he can't shoot correctly past 2048 pixels.  And since it is a number of base 2 (2 ^ 11), it is probably a mistake to programming in the iTunes browser.

  I talked to a "Michele" thanks to the support of Apple, and she documented everything I found and selected as a bug.

• How offer you a Mac application that is in the App Store, but not in iTunes?

  I found a Mac application, I want to buy a gift that is only sold on the App Store. Help Apple says we can do through the iTunes Store, but the only version for iOS, not for the Mac. I don't see anyway to gift an app on the App Store, and so for this Mac application, No. way to gift there.

  Any ideas?

  Yes, it has no function of gift in the Mac App Store. You can use the iTunes app to buy a gift certificate e-mail for an amount close to the price of the app. Or you can buy and send an iTunes Gift Card available in many stores the.

  By the end of 2012 mini Mac, OS X El Capitan 10.11.2; Apple Watch, 38 mm silver AL, Watch OS 2.1; iPad 2 & iPhone 6 + iOS 9.2 air

• My App Store did not work... When I try to update or install apps it does not work. Can you please fix this?

  Can you please fix the problem? Appstore cannot update or install apps... App Store not worked yesterday.

  We cannot solve a problem for you, but we can make suggestions of troubleshooting...

  Have you tried restarting your iPhone yet?

  1. Press and hold the sleep/wake button until the Red slider appears.
  2. Drag the slider to turn off your device completely off.
  3. Once the device turns off, press and hold the sleep/wake button again until you see the Apple logo.

• App Store does not work after upgrade to 10.11.2

  Hi guys,.

  A day after Mac OS X El Capitan 10.11.2 came out, I installed in on my MacBook Pro 15 "retina mid-2014. After you install the updated AppStore has stopped working.

  I see that some update is available (both of badge on AppStore icon and label "1 update" icon in the Apple close menu 'App Store' menu), I am able to run applications AppStore without any problem, asked a password for AppStore at some point, but when I run AppStore, what I see is an empty window with a toolbar , logo of the AppStore in the middle and a cone running right beside 'back' and 'forward' buttons on the left side of the toolbar. It does not matter what section of the toolbar, I chose (featured, Top Charts, categories, purchased or updates), nothing happens, spinner is continue to run and does not stop after doing that again for hours.

  Is that what someone has any ideas what it could be and how I can get my AppStore rerun?

  Thank you!

  Please test after taking each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes.

  Sometimes, the cause of the problem may be an Apple network, whereby failure cases none of the steps below will have no effect. You just have to wait for the failure be fixed. This should rarely, if ever, take more than a few hours.

  Step 1

  Connect to the App Store by selecting Sign In in the Store menu. If you are already connected, disconnect and then reconnect.

  Step 2

  Log off or restart the computer.

  Step 3

  Remove or disable 'LittleSnitch' or any other third party software like that blocks outbound connections to network in accordance with the instructions of the developer.

  Step 4

  Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  After testing, restart as usual (not in safe mode).

  Step 5

  If possible, connect to a different network and test.

  Step 6

  Reset the NVRAM.