Problem of fans

Hello, I need help, I have dell R710 server, and I have the following error, redundancy Lost Fan. check the Fans

all fans spin normally and replaced it and I always two errors.

the first: Fans exceeding 1 RPM range. check

the second: redundancy lost fan. Check fans

Tags: Dell Servers

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    I had a fan problem with my HP Pavilion laptop dv6t-6100 Quad Edition, product number LM332AV. All started about 3 weeks ago.

    If you do not need the basic information, go to the sections at the bottom under the PRESENT IS THE PROBLEM and here ARE MY QUESTIONS.

    SPECS (copy and paste in the e-mail that I got when I ordered it last year):

    dv6t Quad Ed
    • land of dark shadow
    • Genuine Windows 7 Home Premium 64-bit
    • 2nd generation Intel Quad Core i7-2630QM (2.0 GHz, 6 MB L3 Cache) w/Turbo Boost up to 2.9 GHz
    • 1 GB GDDR5 Radeon (TM) HD 6770M Graphics [HDMI, VGA]
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    • No additional desktop software
    • No additional security software
    • 6-cell Lithium-Ion battery (standard) - up to 5.5 hours of battery life +++
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    • FREE upgrade to the Blu - ray player & recorder DVD SuperMulti
    • HP TrueVision HD Webcam with integrated digital Microphone and HP SimplePass fingerprint reader
    • Intel 802.11b/g/n WLAN with wireless display stand
    • Standard keyboard with numeric keypad
    • HP Home & Personal store in box-envelope

    ----------

    Possibly related problem: a month ago, I had my first BSoD since the purchase of this laptop and back up the error driver conflict. (The HP wireless driver is in conflict with the Intel wireless driver AND wireless driver windows.) It was an easy fix and I've not had a BSoD since. I speak only because it happened shortly before the fan problems started.

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    So I decided to order a new fan. Using the same manual, I found the the product number of the fan page 90 (which is in fact the page 98 of the PDF). Because my computer has an Intel processor and the graphics card Radeon has 1 GB of memory separate, I ordered the fan with the part number 641477-001 from this Amazon page, that meets these specifications.

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    That IS THE PROBLEM: When I took out the old fan, I noticed a sticker on it that says:

    REPLACE WITH HP SPARE

    650797 001

    CX116O

    But 650797-001 is the fan for laptops with a graphics card of Radion with 2 GB memory discreet! No 1 GB! My laptop seems to be entered with the wrong early fan!

    I immediately called HP customer support. After almost 2 hours on the phone and make up for a product manager, that's what he told me:

    "Since your laptop was an order custom, fan 650797-001 has been used instead of the fan 641477-001 because it has a higher RPM." (Paraphrase).

    When I asked why it was necessary, I was told this:

    "You ordered need CPU fan faster to keep it cool." (Once again, to paraphrase the explanation).

    I was quoted $193 so that it sets 1 to 2 business days ship the box for it and 3 to 5 business days to ship it back. I asked to order the fan 650797-001 and made myself instead, but he told me that HP does not allow customers to order fan parts and seemed surprised that I was able to order one at all.

    I already without my laptop for 3 weeks and the cost of replacement fan $66. Even assuming that I get a refund for the fan, I'm not sure I can afford another week or more without my cell phone.

    I am so here for a second opinion.

    ARE the MY QUESTIONS:

    If my laptop order is supposed to have 1 GB of memory separate, why is he with this fan? (I felt like the explanation I got technical support is designed to force me to leave and pay).

    I can argue it's lack of HP for the use of the wrong fan for this Radeon card and at least get a discount on repairs?

    Is anyone aware of a place that I can control the fan 650797-001 and do it myself for less money? (Amazon does not appear to have one).

    ----------

    I lose my patience and want to fix things. Let me know if I need to provide any additional information.

    Thanks in advance to anyone who takes the time to answer!

    -Levi

    Hello LeviRK.

    You can not order more much of HP by phone, only a statement select bit.  However, HP provides other services to allow you to buy almost any part of the laptop.  The best resource is HP part Surfer.

    I took the freedom to search for the part you are looking for, 650797-001.  Class page for the party as is no longer available through HP and suggests the part number 665309-001.  The interview Guide & Service you already has all the other information you need.

    I hope this information helps.


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