problem reinstalling FB4 bonus after installing CS5 MC on windows 7 64 bit

Hello

I was hoping I could get help with a problem: I filed a technical request (ticket) with Adobe but I also wanted to reach out here.

Background:

I installed FB4 Premium in March and had no problems with the download or installation - everyhting worked very well. Yesterday I installed CS5 MC and installing it wrote debugging flash player versions that come in FB4 premium with standard flash drive too. Of course, that won't work with FB4 so I need to find a way to reinstall the debug version of flash player plugin and active x. After trying in vain for so that to do this, I decided that it would just be easier to uninstall and reinstall the FB4 download which I still had on my machine, as this comes with players of debugging that I need. Big mistake. Now, I can't reinstall FB4. I get the following error messages when executing the installation set-up (see downloaded the error message below image). Any thoughts on how I can fix this? I tried several reboots, installations and even re-downlaoded FB4 again from the Adobe store. It seems that the MC5 presecne caused this somehow? I'm running windows 7 pro 64-bit. Moreover, I understand how to reinstall the flash debug player-(too late) I should first run a script to remove the existing flash rather drive than to simply uninstall it. If someone needs the script or help on this made me know.

Hanks a lot - it left me speechless.

Bob

errormessage.jpg

Hi Bob,

CS5 MC includes FB4, so after MC is installed, it is not necessary for installation FB4 separately.

The standard compared to the Premium editions are controlled by the various SNs:

-If you are in CS5 trial mode, you will always be in mode Premium for FB4

-After you have applied a MC CS5 serial number, you will be in mode Standard for FB4.

[Side: I agree that MC should include award-winning FB4 instead of the standard, but that's another story.]

If you want to upgrade to premium Standard FB4, there are master instructions for how to do this posted here (among others):

http://forums.Adobe.com/thread/630566

-Chris

Tags: Flash Builder

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