Problem to download first element
Hello
I have a problem with my version of item creation. It worked fine, but now I had to refresh my PC, when I try to download it again, I get a message saying that the version is not able to install with Windows 7. I have Windows 8... Then I don't understand.
Sorry for my English.
Thank you
Julie
Julie12345
What version of Premiere Elements you have?
Is your Windows 8 32-bit or 64-bit?
Are download you the installation of Adobe files? When you have downloaded these files time Adobe first, if you did, what operating system were they have downloaded Windows 7 64-bit or 64-bit Windows 8?
If you download files from installation of Adobe, you need two files. One will be a .exe file extension, and the other with a .7z file extension.
The important fact is that these files must be for the 32 bit or 64 bit for any operating system that you are using.
Look at the names of the files you download. If either has a 32 in them and you have a 64-bit computer, then you have the wrong files.
Go back and download coupons for 64-bit.
Please consult the bulletin and review, and then let us know the result. And, please give us more details if necessary to fully understand your situation.
Thank you.
RTA
Tags: Premiere
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A cat tried to create a new user account with administrator privileges, installation and you try to run the first Elements of her?
I hope that Adobe Chat solves this with a new serial number that will work for you.
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If so, you must contact Adobe to work out the details with you to get what you are looking for.
Please use the following link for Adobe Chat
Once the link is opened, click on "I still need help." to implement the Adobe Chat pop up.
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