Problem to put in place the Deskjet F2418 feature on 64-bit windows 8

I tried to install my HP Deskjet 2418 all-in-one on my K55VM from ASUS, which operates on a windows 8 pro with media center 64-bit. After installing the software, the last step of the installation is to connect the device. When I connect is through the USB, 6 7 processes get filled and then it gets stuck on the 7th stage for a few minutes and, ultimately, the installation fails. I tried several times and got the same results.

The installation gets stuck on this step. Help, please.

Ok

To ensure that you are using the correct driver, did you use the last version of the software Windows 8 available on hp.com or may you used wrongly the original CD which is not intended for Windows 8?

The latest software for your operating system is located in the following link:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-109119-1&cc=us&DLC=en&LC=en&OS=4132&product=4021192&sw_lang=

Have you tried using a different USB cable and checked for the difference?

I would also recvommend ensure your USB card drivers are perfectly up to date, you can find those by selecting the Support tab, and then select the Downloads tab, select your operating system and download the driver within the Chipset category:

https://www.ASUS.com/Notebooks_Ultrabooks/K55VM/#support_Download_36

Try to update the drivers only at your own risk, for any assistant I'd say contacting Assus therefor.

Hope that helps,

Shlomi

Tags: HP Printers

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