Problem upgrade version Adobe Photoshop CS3, to Photoshop CS4.

Hi, hope someone can help, Adobe does not support older versions of Photoshop apparently...

I had Adobe PS CS3 installed on my laptop wife.  But his HARD disk was giving problems, so I've migrated the o/s to a new hard drive to SSD.

Now, I install the software back, I have successfully installed Adobe Photoshop CS3 and recorded it, I then tried to install the upgrade for CS3 DVD:

Photoshop CS4, but it fails to insert the code. The code for the CS4 update is accepted OK but when it asks for the serial number for Photoshop CS3 already installed and registered, he said that this serial number is not recognized. I can't seem to work around this problem, and it is very annoying. I have received for the two versions and they were bought from reputable companys Unfortunately it was a few years ago, so probably no help now.

The last time that happened a few years back, I contacted Adobe who talked through the process that required a different number series and another method

I can not remember now.  I got this DVD upgrade for awhile and it's a shame if we are unable to make use.


I use Adobe CC on my desktop doesn't have is no need for that. But my wife likes the older versions of Photoshop.

appreciate if someone knows how to work around this problem, currently installed upgrading to CS4 trial version to get past the nag screen.

Rgds Ed

Hi Pepperami,

Please see Help below links:

Error: "this serial number is not for a product calling it" | Adobe Creative Suite

Error: "serial number is not valid for this product". Adobe Creative Suite

The activation and deactivation of Adobe problems

Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

Let us know if that helps.

Tags: Adobe

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