Problem upgrade version Adobe Photoshop CS3, to Photoshop CS4.
Hi, hope someone can help, Adobe does not support older versions of Photoshop apparently...
I had Adobe PS CS3 installed on my laptop wife. But his HARD disk was giving problems, so I've migrated the o/s to a new hard drive to SSD.
Now, I install the software back, I have successfully installed Adobe Photoshop CS3 and recorded it, I then tried to install the upgrade for CS3 DVD:
Photoshop CS4, but it fails to insert the code. The code for the CS4 update is accepted OK but when it asks for the serial number for Photoshop CS3 already installed and registered, he said that this serial number is not recognized. I can't seem to work around this problem, and it is very annoying. I have received for the two versions and they were bought from reputable companys Unfortunately it was a few years ago, so probably no help now.
The last time that happened a few years back, I contacted Adobe who talked through the process that required a different number series and another method
I can not remember now. I got this DVD upgrade for awhile and it's a shame if we are unable to make use.
I use Adobe CC on my desktop doesn't have is no need for that. But my wife likes the older versions of Photoshop.
appreciate if someone knows how to work around this problem, currently installed upgrading to CS4 trial version to get past the nag screen.
Rgds Ed
Hi Pepperami,
Please see Help below links:
Error: "this serial number is not for a product calling it" | Adobe Creative Suite
Error: "serial number is not valid for this product". Adobe Creative Suite
The activation and deactivation of Adobe problems
Let us know if that helps.
Tags: Adobe
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For your reference:
Fix system errors and freezes in Photoshop CS4 (Windows 7 and Vista)
http://kb2.Adobe.com/CPS/404/kb404897.htmlImportant note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
Kind regards
Shinmila H - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
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