Problem watching a netflix on media center
On Christmas day, we watched several movies with media center through netflix.
We have tried to make the xame yesterday, but kept getting an error message blue box saying something like "unable to retrieve data, check the internet connection." Nonoe of movies selcted, queues, watched movies, or any other category post trying to connect through the media library.
I had no problem to the internet, log on to netflix, see my queue of the film selected etc.
I tried to do a system restore to a date prior to my connection initial netflix and reinstall the software. Same thing. I think that something is shifted on the side of the Media Center.
I'm running vista 64-bit home version. Any suggestions?
Bill
Hi Bill,
Welcome to the Microsoft answers site!
It is possible that restarting Windows updated the cache Internet Explore (IE) who had some configuration information.
I suggest you try the following steps:
Step 1: run diskcleanup, see link below
http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup
Step 2: Allow windows media Center to connect through the firewall
1. open the Windows Firewall by clicking the Start button, then Control Panel. In the search box, type firewall and then click Windows Firewall.
2. in the left pane, click on allow a program or feature through Windows Firewall
3. click on change settings. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
4. Select the check box for windows media center, select the network locations that you want to allow communication, and then click OK.
If the problem persists,
Step 3: Rebuild the Media Center data store. To do this, follow these steps:
1 exit any running instance of Windows Media Center.
2 delete the mediaCenterDataStore.db file. By default, this file is located in the following location:
%SystemDrive%\ProgramData\Microsoft\eHome\mediaCenterDataStore.DB
To remove the file, follow these steps:
(a) click Start and then click Run.
(b) in the Open box, type run and then click OK
(c) If you are prompted for an administrator password or for confirmation, type the password, or click on continue.
(d) in the Open box, type %systemdrive%\programdata\microsoft\ehome and then click OK.
(e) in the details pane, right-click right mediacenterdatastore.db and then click on remove.
(f) click Yes to confirm that you want to move the Mediacenterdatastore.db file to the trash.
Hope this information is helpful
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE *.
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