Problem with Activation of Smartphones from blackBerry due to an update on the network (Bell Canada)?

Similar Questions

• Problem with WiFi of Smartphones from blackBerry to unannounced, need help

  Hi all

  I have a Bold 9000 with OS 4.6.0.303. I got it for 6 months and no problems so far. I have a Belkin wifi router at home that my BB to connect whenever I'm at home. However, since last week, it does not connect to my router. Nothing has changed in one of the configurations. I tried to delete this specific wifi profile from the BB and then add it back, and when I do, it says that it cannot obtain an IP address.

  My fiance has a curve 8900 and have no problem, it will always connect to the router with no problems. My "BOLD" connects without a problem on my device mobile wifi, and connected it to a restaurant without problem wifi hotspot.

  What can be the problem between my 9000 and my Belkin router.

  Thank you

  J

  I managed to solve the problem, I tried all the power cycling tips with no luck, so I restored the router to all factory defects and set up again. And hey presto, it worked.

• Smartphones from blackBerry Storm 2 (on Vodafone in the United Kingdom) does not connect to WiFi properly.

  I'm having a problem with my Storm 2 right now - it does not connect to the router wireless home properly.  Router is a wireless G of Belkin model.   The page "Manage the Conections" shows the connected device (green text, but - no checkmark) and the status page shows that he has an IP address assigned to it.  This is confirmed from the listing routers DHCP client.  But the WiFi icon remains Gray and I cannot get the phone to authenticate to confiure the accounts email outside the company.  Failed attempts to addresses of ping inside or outside the LAN with timeout errors.

  Can one suggest a solution to this is iiue please - even if it has replace the router!

  If it helps it is the result of the WiF self-diagnosis:

  A WiFi Diagnostics (Advanced): December 24, 2009 20:04:43

  A Wi - Fi connection
  Current profile: belkin54g
  SSID: belkin54g
  AP MAC address: 00:11:50:FF:15:20
  Security type: pre-shared Key (PSK)
  Association: success
  Authentication: success
  Local IP address: 192.168.2.11
  Signal level:-44 dBm
  Data connection speed: 54 Mbps
  Status: Acquired network
  Authentication failure reason:
  Network type: 802. 11 b / g
  Network channel: 1 pair
  Encryption: TKIP
  Group cipher: TKIP
  Gateway address: 192.168.2.1
  DHCP: success
  Primary DNS: 192.168.2.1
  Secondary DNS: 194.168.4.100
  Suffix DNS: Belkin
  Subnet mask: 255.255.255.0
  Server's domain suffix:
  Certificate: Not Applicable
  Software token: not Applicable

  Code hotspot:
  Hotspot message: not Applicable
  Hotspot status: not Applicable

  VPN
  Current profile:
  Address of the hub:
  Contact: n/a
  Authentication: n/a
  Secure the device IP:
  Status: VPN profile is not found.
  Hub address: n/a
  Hub IP:
  Primary DNS:
  Secondary DNS:
  DNS suffix:
  Set the subnet mask:
  New attempt to: life of Session:
  Re-login to:
  Failed connection attempts: 0
  Certificate: Software token does not apply:

  The question above is now sorted thanks - active Vodafone BIS on my contract and sudenly the Wi - Fi started working very well!

  Weird - but there you go, the (whims?) wonders of modern technology!

• Problem of Sync of Smartphones from blackBerry - OpenFolder function failed

  I downloaded the Desktop Manager Version 4.6.0.12.  While trying to synchronize with 8320, I received an error message - intellisync "OpenFolder function failed" and nothing had synchronized.  How I overcome this problem?

  In addition, I would also like to know why the function to 'reconcile the messages' is not available in the Fund Manager and how I could reconcile messages from Outlook2007 to my unit so that all emails remain on the device and Outlook. Currently, I only get emails delivered to my blackberry only when my Outlook is closed.

  I am currently using the BIS.

  Thank you!

  OK giye that a test, restart and try DM

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11703&sliceId=SAL_Pub...

• Camera problems of Smartphones from blackBerry after 8100 Firmware update to v4.5

  Hi all

  It is a known issue for me that I'm updating all the handsets of our work with the Blackberry firmware for the company that I work.

  After updating the firmware on multiple handsets to the latest version of the Blackberry 8100 4.5, there is a problem with the camera.

  When you are in display mode and the outside (even if covered) the screen turns white as if the lens opening is open wide.

  Even when you take the picture, the result is white all over.

  Please see examples here:

  http://www.imagedump.com/index.cgi?pick=get&TP=540100

  and

  http://www.imagedump.com/index.cgi?pick=get&TP=540101

  Two of these photos were taken inside with just on fluorescent lights.

  However if I return to the firmware to a lower level the problem no longer exists.

  I tried to change the settings for the White Balance on the handset and no matter what setting I put it on the same results occure.

  I was wondering if there is a patch or I have to wait the next release for a bug fix?

  Thank you for your help in advance.

  Gadget

  Updated the 4.5.0.55 combined software and the camera problem no longer exists.

  Can I get some laurels to solve the problem myself? Laughing out loud

  Gadget

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones from blackBerry Torch 9800 completely erased during the update

  When I plugged my phone into the computer to charge, an update came on the bb Desktop Manager - to update to 6.0 Bundle 2467 - and I started the update.  After a few minutes, I realized that I have to back up my phone before the update but Office bb wouldn't let me - he said that HE had to be updated.  If the device software update paused until the Office update was complete.  When it was over, the update of the device continued... and I have no back upward.

  Somewhere in the middle of the update (after about half an hour) the phone blinked, there was funny "beep" and a message came that the update could not continue.  The phone has rebooted, but was stuck at about 65%.   I let it sit for a few minutes, still doesn't move do not.  Pulled the battery, let stand a few minutes like that and then reintegrated.  Began to restart, then won again at the same place.  Taken from the battery after a few more minutes and wait for about 15 minutes.

  When I put the battery back, the phone quickly started completely... but because the updater won Mid-implementation to date ALL is lost! Contacts, calendar, memos.

  Is it possible to recover whatever it is? Or all my data lost somewhere in cyberspace is?

  * There is a small file, about 5 MB called Contacts Blackberry so I thought I could synchronize the files from there, but I don't know how!

  Can anyone help?  Really aggravated in this topic...

  Hello and welcome to the community!

  First of all, we will be sure your BB works correctly and with the proper operating system. Is it? What you have said, I can't say for sure. If it does not work, then you can reload your new OS itself, just to be sure. Don't worry about all the data on your BB... he already went there now (based on what you said).

  For your data, Desktop software must have made a backup during the update process... sometimes, we offer the chance to overcome that... I hope that you do not have. In any case search your computer for files with the extension of the IPD or BBB (depending on the version of the Desktop software you use)... These are the files that would have been created on your computer when the update process performed the backup. Look at the time, the files were created... created around the time you were doing the update are candidates to perform a restore of your BB.

  Otherwise, if you had made use of yourself of the free app of the BB Protect your data are indeed "in the clouds" available for to restore you.

  In addition, if you use a Desktop Organizer (for example, Outlook), which must contain your data.

  In addition, if you have none of these, then you have indeed now met data loss, which is sad indeed.

  Good luck!

• Smartphones from blackBerry Desktop Manager falls down during the synchronization of outlook calendar

  Today only has what is going on has begun - BB8320 synchronizes very well until the moment of synchronization of calendar (outlook 2003) I get this error message

  AppName: desktopmgr.exe AppVer: 4.2.2.14 ModName: ilxolk.fil

  ModVer: 5.5.1.246 Offset: 00060c 03

  have you tried re - start (laptop and phone), have the modified sync settings, but always crashes at the same point - form 23 of the 35 records.  Someone at - it ideas?

  Well, if the sync has gone well, you must have in your blackberry 22 items. Maybe they are stored in chronological order?
  Anyway, 22 out of 35, which means that there are more than 7 events that can cause the problem. just wipe everything and re-create them then!

  For the reason for the bug... here is maybe something at the event? an attachment, a special category...

• Smartphones from blackBerry Desktop Manager does not recognize the device without administrator privileges

  Hello. My "BOLD" BB works fine at home with 4.6 DM. However, at work DM detects that the device is plugged when I get with administrative privileges (Windows XP Pro, SP2). When I am denied the additional privileges DM cannot detect the BB.

  DM has been intalled under administrator privileges, but I'm not allowed with this privilege permanently.

  Any ideas?

  Thanks in advance.

  It seems that when DM has been installed, it has not been installed "for all users".  Maybe uninstall and when it is reinstalled, make sure that the option "for all users" is checked (insteald "only for this user").

• Problem of Sync of Smartphones from blackBerry "BOLD" to BES/Exchange

  I work this problem for some time and still cannot find a solution.

  BES 4.1.6 (fully patched) on W2k3 fully patched
  BlackBerry "BOLD" (fully updated)
  Exchange 2003 (completely up to day/patched) on W2k3 fully patched

  When an appointment is entered in Outlook, it syncs popular with the "BOLD". When an appointment is entered into the "BOLD", it is not sync with Outlook/Exchange. Here's what I've tried so far:

  Patch all
  Check that the two 'specific' DLLs are the same version on the servers Exchange and BES
  Return the service book and IT policies
  Check that the wireless sync is active on the "BOLD" calendar
  Setting of the wireless sync on the BES of "undefined" to "enabled."

  Please note that the curves can synchronize both ways without problem.

  I am at a loss to know what to do next. Any help would be greatly appreciated.

  The fixed! I hid the user in the global address list for security reasons. That's what killed the synchronization. Thanks for your efforts on my behalf.

• Problems of camera of Smartphones from blackBerry - Curve 8310

  I've had my curve for about 2 years now... and this is the ONLY problem I've had with him since I got it... I went to use the camera yesterday and I get a message saying:

  "Unable to DΘmarrer the camera.  Close other applications and try to open the camera again".

  The screen of the device load... but... it's black... and he is not picking anything up... any suggestions would be appreciated!

  Thank you! = D

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

• Smartphones from blackBerry App World showing is not the categories in English

  I have the BlackBerry App World installed in my curve when I bought it and the App World was totally in English , but today when I updated the App World Unfortunately some of the words in the published categories in different languages and other words in English please help me to solve this problem and tell me how to return to the previous version of the application.

  older versions here:

  http://rroyy.com/otaarchive/

• Smartphones from blackBerry Torch 9860 abandoned, what is the replacement?

  I contacted my provider to order a new phone for a new employee and told me the Torch 9860 was interrupted, and there is no replacement for it.

  Can someone shed some light on why this model was abandoned and if there will be a replacement for it?

  It might have been interrupted by Telus, but not RIM/BlackBerry.

  You will need ask Telus why they discontinued it!

• Smartphones from blackBerry Torch 9810 in bricks during the update - OS Bundle 1149 7.1.0

  Carrier - Vodafone.

  The unit starts the update and then that's it.

  The device stops on the scene to save and there is absolutely nothing that will stop the update or complete the update.

  My device actually drained its battery during the night while he's stuck.

  Battery grips do not work. The phone re - opens on the scene broken once it restarts.

  I need help fast people.

  Thanks in advance.

  [I know it happens probably, but I have personally never heard of all iPhone users never bricklaying.] [This is one of the reasons contributing to the Apple are taken seriously as a consumer company and RIM not taken particularly seriously, not more.]

  Hi sdgardne,

  Thanks for your advice.

  In fact, until you sent [even if you did respond pretty quickly] I had read somewhere that the question I had seems to be caused by the device trying to save [Yes it * was * an OTA update, I was trying to] and run out of space.

  Tellingly, the process seemed stuck, several times, while the backup process was trying to save my settings social feeds, files etc.

  Because I followed a lot of people on Twitter [5.4 K] and also FB may have back-up stuck at that stage was not surprising.

  So I tried to restart the process of updating together, via the desktop software.

  I managed to restart and paradoxically, I could right there break the cycle re-try to auto by the software update.

  I then cancelled the update total.

  Then I deleted Social RSS, Twitter and Facebook.

  Then I restarted the process of new - OTA update as it happens.

  This time, though lengthy, the update was successful.

  I'm now trying to reinstall the demolished Apps.

  See you soon.

  [No, did I forget to save before you restart the update!]

• Problem with Paolo, it keeps wanting to install same 5 updates all the time!

  I'm on windows vista and my PC keeps wanting to install the 5updates even all the time, my pc says I have installed their fine but I keep getting invited to download the again and again. They are updated net framework 4 are the following: KB2600217, KB2487367, KB2468871, 2656351, KB2533523. Please can someone I tried all of the solutions that I can help and even downloaded microsoft solve this problem, but nothing helped. thanx

  Hi markjolly,
  try to follow this link
  http://support.Microsoft.com/kb/910339
  It's also the related wire
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/repeated-reminder-for-already-installed-updates/c83347a2-b4b0-47E2-89D0-751de927abcb
  hope this helps,
  Thank you
  Makoi