Smartphones from blackBerry Storm 2 (on Vodafone in the United Kingdom) does not connect to WiFi properly.

I'm having a problem with my Storm 2 right now - it does not connect to the router wireless home properly.  Router is a wireless G of Belkin model.   The page "Manage the Conections" shows the connected device (green text, but - no checkmark) and the status page shows that he has an IP address assigned to it.  This is confirmed from the listing routers DHCP client.  But the WiFi icon remains Gray and I cannot get the phone to authenticate to confiure the accounts email outside the company.  Failed attempts to addresses of ping inside or outside the LAN with timeout errors.

Can one suggest a solution to this is iiue please - even if it has replace the router!

If it helps it is the result of the WiF self-diagnosis:

A WiFi Diagnostics (Advanced): December 24, 2009 20:04:43

A Wi - Fi connection
Current profile: belkin54g
SSID: belkin54g
AP MAC address: 00:11:50:FF:15:20
Security type: pre-shared Key (PSK)
Association: success
Authentication: success
Local IP address: 192.168.2.11
Signal level:-44 dBm
Data connection speed: 54 Mbps
Status: Acquired network
Authentication failure reason:
Network type: 802. 11 b / g
Network channel: 1 pair
Encryption: TKIP
Group cipher: TKIP
Gateway address: 192.168.2.1
DHCP: success
Primary DNS: 192.168.2.1
Secondary DNS: 194.168.4.100
Suffix DNS: Belkin
Subnet mask: 255.255.255.0
Server's domain suffix:
Certificate: Not Applicable
Software token: not Applicable

Code hotspot:
Hotspot message: not Applicable
Hotspot status: not Applicable

VPN
Current profile:
Address of the hub:
Contact: n/a
Authentication: n/a
Secure the device IP:
Status: VPN profile is not found.
Hub address: n/a
Hub IP:
Primary DNS:
Secondary DNS:
DNS suffix:
Set the subnet mask:
New attempt to: life of Session:
Re-login to:
Failed connection attempts: 0
Certificate: Software token does not apply:

The question above is now sorted thanks - active Vodafone BIS on my contract and sudenly the Wi - Fi started working very well!

Weird - but there you go, the (whims?) wonders of modern technology!

Tags: BlackBerry Smartphones

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