Similar Questions

• Problems with Creative Cloud Desktop on the migration of the old MacbookPro to new MacbookPro

  It is not a question but more my recent experiences with migrating from an old (mid-2010 MacbookPro 17 ") to a new MacbookPro (mid-2015) and the consequences regarding the CC Apps.

  I didn't know that he would have problems with creative cloud during the migration process (or I don't think there should be), but clearly there is something about how Adobe Connect all of the CC following your computer as part of the license agreement which means that you cannot migrate right and it will be honky dory (that's Aussie for you beauty or top notch or large if you) prefer) just like any other piece of software on my laptop that comes with a software "KEY" to the license.  Every other piece of software migrated perfectly and works perfectly without having to reenter the KEYS so he beat me that Adobe makes it so damned awkward... but anyway... it is what it is.  The fact that the license agreement allows you to have the software installed on 2 machines is another reason it intrigues me that you cannot migrate seamlessly.

  What alerted me on an issue after that migration was that Desktop CC crashed suddenly on a cold start.  So I looked at these forums and found a thread that explains how to remove Desktop CC and reinstall.  It worked but later in the day after a reboot it CC Desktop crashed again.  Put it back, once again failed.  Discovered that the preferences Office CC file has not been deleted by the CC Office uninstall App manually deleted, empty the trash, rebooted, reinstalled and it worked.  Next reboot, it crashed it again.  What the...

  Now I'm about to throw the laptop out the window, but it became clear that I had to remove every single application under the CC and then clearing debris NOT removed by uninstall of applications. It became a nightmare after nearly 6 hours of effort.

  From 23:00 last night I gave her one last shot.  Uninstalling, cleaning of CC tool, kill everything, throw it in the trash, reboot and reinstall.  Sam with my fingers crossed and poof, it just.  Winner winner chicken dinner.  Click on install both applications LI and PS, then set the computer laptop do not sleep and stop at the bed.  In the morning, she did, and after a reboot, everything is good.  SO FAR.

  Hope this might help someone else who is having similar levels of grief.

  Chris

  Thank you John, but I already figured that out as you would have assumed my post.  Also, I've marked as supposed message answer because I've sung on the first sentence was that it was more a comment for the benefit of others who experience the same issue.  Not sure how it has changed state is an unanswered question.

• Creative Cloud Desktop App 1.9.1.474 Update resets the sync to default (windows) folder

  Hi all

  Second time this has happened with an update for Creative Cloud Desktop App (Windows).

  Update finished properly but note while file syncing is going crazy and is re-sync everything but the default location (usually user\username\ - Win 8.1).

  Last time that happened I've seemed to have some loss of files.

  I now leave everything resynchronize to the default location, and then restore to the previous location (where the files are still there - but is located on a different drive).

  Surprised to hear support (Swati) has not heard this before, but found it useful to put it out there to warn others and see if its just me!

  It was for some refreshing Creative Cloud Desktop 1.9.1.474 (and think it was with the previous version required).

  See you soon,.

  M

  Hi Mark,

  as you point out correctly with the recent update of the application of Creative Cloud Desktop (1.9.1.474) presents us unfortunately a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.

  Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.

  The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown).  The application then creates a main folder to synchronize the data.

  What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.

  This happens once, after the last update.

  The solution is to simply delete the (unknown) Creative Cloud Files folder.

  I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him.  If this is not the case, check the contents of the creative Cloud files (unknown).

  If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.

  If you have any other problems or questions on this topic please email [email protected]

• Change the account associated with Creative Cloud Desktop App?

  Some time ago I created an Adobe account with my personal email to do the 30 day trial of some of the programs.

  Tonight, I bought a subscription with my school email, but the desktop app is still linked to my personal e-mail, how can I re - associate with enamel of student I have the subscription on that I can download the full versions of the programs?

  Hello

  Please disconnect the desktop CC app and reconnect you with your new Adobe, as shown in page https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html help ID

  ^ Ani

• Problem with Creative Cloud Desktop on MAC

  Hello

  Restore my MAC for issues. Install the Maveriks. When I restore my time machine backup and restore applications when I put my CreativeID the creative office close and won't let me use my programs. I have uninstall all my programs and settings, but when I reinstall the CC Office I still have the problem.

  I hope you can help me... My school starts Friday.

  Concerning

  Alfil13

  It is not recommended to restore creative cloud of time machine that not all necessary files have been restored.

  Please try this:

  Uninstall the creative Cloud Desktop application

  Restart your computer

  Download and install the office creative cloud at this link for Download Adobe Creative Cloud

  If it still does not work, then please uninstall, run the cleanup tool and then reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

  Guinot

• Sign in question with Creative Cloud Desktop App

  Error

  There was an error with this action. Try again later.

  03609ef9-3083-48b3-B374-035f743103c7

  It seems like you get a white screen after the signature, try the following steps:

  Close the application of Creative Cloud runs.

  • Navigate to the OOBE folder.

  Windows: [System drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
           Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  • Rename the file opm.db in opm_old.db
  • Launch of creative cloud

  Please make sure that you enable the folder options show hidden files.

  Mac:

  Iles.html http://helpx.adobe.com/x-productkb/Global/Access-Hidden-User-Library-f

  Windows:

  tensions.html http://helpx.adobe.com/x-productkb/global/Show-hidden-files-folders-ex

  Please let me know if there is still faced with the question

  Thank you!

  Ankit

• Creative Cloud Desktop App uninstall Forever?

  Try to uninstall Creative Cloud Desktop app for Mac because my old version sat for applications loading forever. Uninstallation is now works for eternity too. What is the problem with that? I just want to uninstall all Adobe software and re-install creative cloud and start over.

  Please close creative cloud and rename the file opm.db. Please check Solution 2: clean the connection of the cached user information.

  I hope that it helps to disconnect from this machine.

• Good day, I get an error code 205 when I try to download adobe creative cloud desktop app, can someone help me solve this problem? Keep in mind I am not very technical, (smile).

  Good day, I get an error code 205 when I try to download adobe creative cloud desktop app, can someone help me solve this problem? Keep in mind I am not very technical, (smile).

  Hi Djseva,

  I think the error you encounter can be solved easily by following a few simple steps from the document below:

  Error downloading creative cloud applications

  If the document does not resolve the problem for you, don't hesitate to go back to Support Adobe & we will be more then happy to help you further by the following link below:

  Contact the customer service

  See you soon!

  MD

• I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, in the apps tab there is no error code o

  I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?

  Hi James,

  Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.

  Please let us know any questions.

  Thank you

  Yann Arora

• Problems with creative cloud

  I have a Lenovo Windows 10 PC and have encountered some problems with creative cloud recently.

  More important, I'm currently unable to open one of the applications. My membership is up to date when I check on the website of Adobe, but I ran into a problem where some kind of loop connection is produced, never allowing me to open an application. I used alternatives at the same time, hoping that it was a software bug. But recently, I'm only invited to use a trial version of the software and never reach the login screen after that trial is in place, as it is in a loop 'Validation of software '.

  I have many problems with the Pro premier in recent months as well, but this is probably not the forum for these questions. I appreciate any direction or help get the apps don't works for me even once, I'm a bit sick of the use of Pixlr free when I paid for Photoshop.

  Must what information I provide?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh

  Dear community!

  MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh. Then, by running the uninstall for CC App. program, downloaded CreativeCloudInstaller.dmg on the Adobe site and tried to install the App error Code. : 43 during the installation. I cleaned everything with Soft Cleaner, no effect. I deleted all the Adobe programs and applications related and downloaded CreativeCloudInstaller.dmg once again - during installation error: 43. Now, I'm speechless. Can someone please give me a hint, how I can solve my problem?

  Hello

  You will need to uninstall and reinstall the application.

  If you want you can follow the procedure:

  1) click on the Finder and find the options listed next to the Apple icon located in the upper left corner of the Office to screen and click the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  
  

  2) trash Adobe Creative cloud of many Applications.

  3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder.

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater and OOBE.

  4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

  5) click on the link below and download & run Adobe Cleaner tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  6) click on the link below and the downlaod Adobe Application manage and install the same. http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, the installation box will disappear.

  Open the Applications folder, then search icon Adobe Application Manager.

  Double-click it, it will start the update process and is updated for creative cloud application.

  Kind regards

  Sheena
  

• Update Creative Cloud Desktop App

  Windows 10

  I'm sitting at Creative Cloud Desktop App version 3.7.0.272 and want to update to version 3.75.291 which was published 20/07/2016

  I have my CC Desktop application set in preferences to "always keep Creative cloud to date."

  I can update to other applications through the application of Office CC, well most of the others because it takes hours and hours to acquire your files through this application with my current internet connection.

  Please bring ProDesign tools downloads live, because I can acquire Adobe applications much faster as an update offline when I'm at an internet connection right through my computer laptop 'non-edition' (and transfer applications and updates for my editing machine).

  I'm going to ProDesign tools now to get this CC Desktop App update because the App will not update

  CC Desktop App 3.7.5.291 is not available for update with ProDesign tools.

  Right now, I'm able to acquire the CC Desktop 3.7.5.291 App via ProDesign tools Adobe updates

  don't know when this updated version was available, but now I must the .zip to travel with my laptop to my editing machine

  I mark this reply. Thanks ProDesignTools and thanks you Adobe Creative Cloud

• I have a real problem with creative cloud.

  I have a real problem with creative cloud. I bought two plan of creative photography of cloud. Then I downloaded Lightroom, but then I saw the button with the marker 'buy', what is it? I need to buy it again? Please, help me!

  You only need one subscription

  To cancel a see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link cat from Monday to Friday

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Your subscription to cloud shows correctly on your account page?
  If you have more than one email, you will be sure that you use the right Adobe ID?
  https://www.adobe.com/account.html for subscriptions on your page from Adobe
  .
  If Yes
  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
  .
  If no
  This is an open forum, Adobe support... you need Adobe personnel to help
  Adobe contact information - http://helpx.adobe.com/contact.html
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  -Select your product and what you need help with
  -Click on the blue box "still need help? Contact us. "

• I'm less than 2 weeks in my DW of the trial and I need to re - install the creative cloud Desktop App. It will start the download, then just disappears...

  I'm less than 2 weeks in my DW of the trial and I had to restore my computer (PC) due to a software conflict.  I went to re - install the creative cloud Desktop App and it will start downloading and then just disappears... I have no problem the first time around. I tried to restart my computer, turn off the firewall, etc. Did the same thing. Help, please. I would like to end my trial.

  Temporarily disable the firewall.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
  

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list. If you use the Adobe Cleaner CC Uninstaller tool.

  If not in the list, then download and install the Adobe Creative Cloud application and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

• Hola, tengo mi Suscripcion a problem with Creative Cloud, al momento los programas use sale me el message of Quebec tengo version prueba puedo hacer para el problema delivery

  Hola, tengo mi Suscripcion a problem with Creative Cloud, al momento los programas use sale me el message of Quebec tengo version prueba puedo hacer para el problema delivery

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "