Problem with Direct3D, can make objects in the software WAS.

Hello

I use software WAS whenever I try to return something, it displays an error and the program is closed.

Error reads: -.

Could not initialize Direct3D

Error ID "value cannot be null.

Parameter name: 'Array' Argument is nothing. »

Hi Isabelle,.

Thank you for your response.

I would need more information to help you.

What is the brand and model of the computer?

I suggest you to uninstall and reinstall the latest graphics card drivers compatible for Windows 7 on the computer manufacturer site.

If the problem persists I suggest to create a new user account with administrator privileges.

http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-7

For reference:

https://msdn.Microsoft.com/en-us/library/Windows/desktop/hh309466 (v = vs. 85) .aspx

Hope this information helps and let us know the State of the question, we will be happy to help you.

Tags: Windows

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