Problem with e-mail links
Hi all -
I use RoboHelp v7. I inherited my KB already set up, but have been keeping them for a couple of years now. However, we moved from Outlook to Google mail, and users will no longer be able to send emails from Robo. Note that I am able to send the email from another Web page using my corporate gmail account, having set up my mailto to use gmail.
I have e-mail addresses in my Ko in two formats and tried a third party based on a post I read.
- A post to-I just created a link to an e-mail address, such as - "please contact AFKT reviewers by e-mail to Afkt PCM-PCMECCN. '
with the link set as - mailto:[email protected] - A script that was created by the original owner, that contains a single line - it has always worked before
document.write ("< a href =------" mailto:[email protected]? subject = "+" change request for ' "+ document.title +"' MotoPDM FAT32\ help page "> MotoPDM help Admin < /a >"); - I read extracts of Peter #38 - Email this topic - and created a new excerpt based on what he had - this does not work either
< p > < script type = "text/javascript" >
var mailSubject = "useful information."
var mailBody = ' this page might help: ' + location.href;
var mailDisplay = "click here for a demo.';
document. Write)
' < a href = "mailto: " [email protected] '
+ ' ? subject =' + escape (mailSubject)
+ "& body =' + escape (mailBody)"
+ ' "> ' + mailDisplay + '< /a >'"
) ; < /script > < / p >
In the three examples above, when I click on an e-mail link, the KB Home page goes off and nothing happens.
If I click on a link to normal Web page (such as http://www.swingandblues.com/about.html, Greg Avakian - "[email protected]", I generate an e-mail without problem. ' ")
I'd appreciate any help, I have no idea where to go next.
Thank you
Anahid Avakian
Hello
Your code is difficult to read because of the tag of the forum. Please post a screenshot of the code if the following does not help.
In your new code, you "d ++ ocument.write. Remove the two +, it reads thus: "document.write".
Take a bow
Willam
Tags: Adobe
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