Problem with e-mail links

Hi all -

I use RoboHelp v7. I inherited my KB already set up, but have been keeping them for a couple of years now. However, we moved from Outlook to Google mail, and users will no longer be able to send emails from Robo. Note that I am able to send the email from another Web page using my corporate gmail account, having set up my mailto to use gmail.

I have e-mail addresses in my Ko in two formats and tried a third party based on a post I read.

  1. A post to-I just created a link to an e-mail address, such as - "please contact AFKT reviewers by e-mail to Afkt PCM-PCMECCN. '
    with the link set as - mailto:[email protected]
  2. A script that was created by the original owner, that contains a single line - it has always worked before
    document.write ("< a href =------" mailto:[email protected]? subject = "+" change request for ' "+ document.title +"' MotoPDM FAT32\ help page "> MotoPDM help Admin < /a >");
  3. I read extracts of Peter #38 - Email this topic - and created a new excerpt based on what he had - this does not work either
    < p > < script type = "text/javascript" >
    var mailSubject = "useful information."
    var mailBody = ' this page might help: ' + location.href;
    var mailDisplay = "click here for a demo.';
    document. Write)
    ' < a href = "mailto: " [email protected] '
    + ' ? subject =' + escape (mailSubject)
    + "& body =' + escape (mailBody)"
    + ' "> ' + mailDisplay + '< /a >'"
    ) ; < /script > < / p >

In the three examples above, when I click on an e-mail link, the KB Home page goes off and nothing happens.

If I click on a link to normal Web page (such as http://www.swingandblues.com/about.html, Greg Avakian - "[email protected]", I generate an e-mail without problem. ' ")

I'd appreciate any help, I have no idea where to go next.

Thank you

Anahid Avakian

Hello

Your code is difficult to read because of the tag of the forum. Please post a screenshot of the code if the following does not help.

In your new code, you "d ++ ocument.write. Remove the two +, it reads thus: "document.write".

Take a bow

Willam

Tags: Adobe

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